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Best Western Resort Kuta

534 reviews
#119 of 252 Hotels in Kuta
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Traveller (500)
Room & Suite (211)
Pool & Beach (66)
Overview
  • Excellent17%
  • Very good42%
  • Average24%
  • Poor9%
  • Terrible8%
Travellers talk about
“discovery mall”(34 reviews)
“mini bar”(17 reviews)
“free shuttle”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (534)Write a Review
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159
97
41
36
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All reviewsdiscovery mallmini barfree shuttlemini marketnice bathroomstayed here for nightswelcome drinkegg stationlate checkclose to the airportbwbalisofachannels
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1 - 5 of 404 reviews
A TripAdvisor Member
1
Reviewed 4 days ago via mobile

Stayed at best western resort kuta..been there a few times now and keep going back'tried a few other places but this just feels like home..had my 50th birthday and they surprised me with a cake and balloons...family friendly '..clean..will be back...

Thank A TripAdvisor Member
Reviewed 4 weeks ago

We had a very large room with a beautiful large bed it was great. Great nights sleep. Bathroom was also large and the very clean. Sheets were lovely and white with lovely soft white towels. we were only there for 2 nights . Not far...More

1  Thank kojonup
Response from GM_BWResortKuta, Front Office Manager at Best Western Resort KutaResponded 4 weeks ago

Dear Mr/s Kojonup, Thank you for your feedback during staying with us by telling your memorable experience with our room accommodation and with our lovely staff. It is our goal to make you feel like your home and satisfied and comfort stay with us. We...More

Reviewed 25 December 2017

When I ordered this hotel through a trip package, I expected it would be the same with the other best western, but it does not live up to my expectation. Upon arrival the receptionist was not aware with my reservation. The hotel seems old and...More

1  Thank Sevi I
Response from BWKV99036, Front Office Manager at Best Western Resort KutaResponded 28 December 2017

Dear Mr/Mrs Sevi, Thank you for your feedback during staying with us by telling your experience stay. We do apologize your expectation was not exceed your satisfaction. We will inform to our management about your experience stay with hotel was to old need renovation, room...More

Reviewed 19 December 2017 via mobile

Stayed here for 5 nights in 2 interconnecting rooms. Our rooms were large with views of the pool....Good balcony too. Breakfast was very average as not much western food (mainly indonesian)...location not so good for people who don't know the area, but for us great....More

1  Thank Nicole H
Response from GM_BWResortKuta, Front Office Manager at Best Western Resort KutaResponded 21 December 2017

Dear Nicole, Thank you for your feedback during staying with us. Concerning with your feedback about our breakfast variance and quality of food was average staff reception was not friendly we are from management do apologize with your experience stay was not exceed your satisfaction....More

Reviewed 11 December 2017

This hotel offers good service and friendly staff . The rooms are very clean and hotel location near by to shops you can purchase all kind this you near like light snack and beer. There is a Indian restaurants near by but no chance to...More

Review collected in partnership with Best Western
1  Thank kunasegarang
Response from BWKV99036, Front Office Manager at Best Western Resort KutaResponded 15 December 2017

Dear Kunasegarang, Thank you for your feedback during staying with us by telling your memorable experience stay with good service and friendly staff and room accommodation was clean. Your satisfaction and comfortable is our goal to make you feel happy and enjoying staying with us....More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Bar/Lounge
Spa
Room Service
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Concierge
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$23 - US$48 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Spa Hotel in Kuta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$23 - US$48 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#78 Spa Hotel in Kuta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (500)
Room & Suite (211)
Pool & Beach (66)
Dining (51)
Amenities (15)
Family and Play Areas (1)
Questions & Answers
Ask a question
debayan d
13 November 2017|
AnswerShow all 2 answers
Response from Ron C | Reviewed this property |
The hotel to the beach was around a 10/15 minute walk at the most as you can use some of the side alleys as shortcuts. To get to the beach or the Kuta Square Markets by Taxi is only around 30,000RP($3.00AUD) as some will... More
1
Vote
sarahfry07
29 July 2017|
AnswerShow all 3 answers
Response from Sagar S | Reviewed this property |
Hi Sarah, it does have a security lock and it's very safe. I stayed in this hotel for 2 days and had no problems whatsoever.
0
Votes
Kathleen M
15 February 2017|
Answer
Response from jan W | Reviewed this property |
no recent upgrades. It's in a fair condition. safe clean but old.
0
Votes
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Room Tips
"for families with kids can choose to stay rooms that are close to the pool"
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"The comfort room and amazing swimming pool"
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"No adjoining room"
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"The superior rooms are tucked away and not the best value"
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