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Hard Rock Hotel Bali

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1 room 2 adults 0 children
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Hard Rock Hotel Bali
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4,504 Reviews from our TripAdvisor Community

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Showing 3,812: English reviews
denpasar, Indonesia
Reviewed 1 August 2016

Wifi superb, great free movies. Kids had fun at pool, playground, tabu room. We are regular customers. Great for family times. We'll definitely come back. There were really various things to do in the hotel

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Helpful?
1Thank Puji A
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Puji A, Thank you so much for staying with the Hard Rock Hotel Bali and for being our rock star. I will surely share the review with the team. It's nice to know you had so much fun here and we all can't wait for your return. There will be much more happening for us as we will be...

Tjaereborg, Denmark
Reviewed 1 August 2016

It took one hour to make checkin. Staff said hotel was full, but we could see on the internet that there was awailability. It took us half an hour to convince them. First room had smelly dark water in the tabs. We asked for another room. It took them three hours and several phone calls just to get the mini...

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1Thank johntI7138NX
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear johntI7138NX, Thank you for taking the time to write about your experience. I believe my team has already taken the required action to ensure you are well looked after. I do apologize once more as we fell short about the check in, paint works outside the room and request for taxi. I am glad my manager met up with...

Orlando, Florida
Reviewed 1 August 2016

I booked this hotel for myself and my friends at the very end of our trip. Thinking it would be the nicest place we would stay... I was quite disappointed we were told our rooms were not available when we tried to check in at 4pm and when we did get to the room it was not nearly as nice...

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1Thank A7903ZJthomast
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear A7903Zjthomast, Greetings from the Hard Rock1 Thank you very much for staying with us and for being our rock star. Your feedback is highly valued and will shared with the team for further improvements. Please accept my apology as we fell short during check in resulting in a delay on that day. This is not what we are all...

Dubai, United Arab Emirates
Reviewed 1 August 2016

Amazing location, the staff very attentive and some of them with great smile, huge property and very secure, breakfast buffet very nice and great variety, the pool amazing and the rocks band plays every day, great ambience definitely a must if you are in Kuta Beach!

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Helpful?
1Thank Isaac A
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear Isaac A, I would like to thank you for staying with us and for being our rock star. Your lovely comments will be shared with the team and i am sure they will be glad to hear the news. Thank you for the lovely feedback about our people and how much you loved our facilities. There will be much...

Ballarat
Reviewed 1 August 2016

When we arrived in our room, we were highly disapointed! Mould on the shower head, tiles and bathroom window. Outdated furniture and the bed was as hard as a rock. For what we paid highly unsatisfied. Pools were nice except for a swimming rat and staff were lovely. However, i would never go back to this hotel.

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Thank emilysW1761AT
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear emilysW1761AT, Thank you so much for taking the time to write this review about your stay. My team will take the necessary action to improve further. Please accept my apology as we fell short in the room cleaning during your stay. This is not what we are all about. We will take note and attend to additional requirements needed...

Hong Kong, China
Reviewed 1 August 2016

Very good location for traveller easy to walk for what you need . You can walk about 10-15 mins to the favourite water park - WATERBOM or 2-3 mins to Kuta beach. The Beachwalk is not far away.So many shops and restaurants nearby. The breakfast buffet has many choice and live cooking. Staffs are helpful and nice. Just one, the...

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Thank KITAKHK
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear KITAKHK, Thank you so much for choosing to stay with the Hard Rock Hotel Bali. Your feedback is valuable to us and will be shared with the team. My team would be grateful to hear the news too. You might like to know that we will be renewing our rooms in the next 2 years and when you come...

Melbourne, Australia
Reviewed 1 August 2016

This was our (me, wife, kids 6 and 4) first trip to Bali, so I don't have a point of comparison, but we totally loved the Hard Rock hotel. We purchased the Rock Royalty package through Scoopon and all the elements of the package was just fantastic. Checking in was an experience, as we were ushered to the "VIP" lounge...

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Thank Lory V
Perth, Australia
Reviewed 31 July 2016

We were on our honeymoon, and we were blown away by how the customer service at Hard Rock was at a high standard! We would definitely love to come back with our children and extended family, this hotel is very family friendly!

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Helpful?
Thank shannonw488
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear shannonw488, Thank you so much for taking the time to write this feedback about your experience. I will surely pass it on to the team. Our people are truly the best for us and we are proud of where we are in the world. Thank you very much for the recognition. We will be renewing our vibe overall and...

Aberdeen, United Kingdom
Reviewed 31 July 2016

Location of the hotel is ideal, very secure. Room was a good size, although bathroom could have been cleaner, overall the room seemed out dated, I would have expected more from the Hard Rock brand. Pool and breakfast was very busy with kids/families.

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Helpful?
Thank 707jordanj
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear 707jordanj, Thank you very much for staying with the Hard Rock Hotel Bali and for being our rock star. Your comments are very much appreciated and i am sure my team will be happy to hear the news. We will be renovating our rooms in the next 2 years and when you come back the experience will be enhanced....

Perth, Australia
Reviewed 31 July 2016

Months ago we booked and went back and forth with emails simply asking for a room suitable for 2 adults and 3 kids that didn't cost $700 per night. We asked for 2 queen/king beds and a mattress on the floor for our 4 year old. This was not accommodated unless we paid US $110/ ngt, that price was unacceptable...

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Helpful?
Thank kyle714
GeneralManagerHRHB, Manager at Hard Rock Hotel Bali, responded to this review

Dear kyle714, Thank you so much for staying with us and for being our rock star. Your comments are highly valued and will be shared with the team. I am sorry to hear about the confusion on the room booking but i would like explain further. We do attend to any requests and personal needs however, to have a mattress...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hard Rock Hotel Bali- However You Wanna Play It Rock 'n' roll is more than music. It's a force-a kinetic spirit that's ageless and electric. And Hard Rock Hotel Bali is a monument to that spirit, creating destinations where anything is possible. A weekend of poolside lounging by day and hotel club-crawls by night? Yes. Incredible outdoor recreation for the whole family and kids-only clubs that are actually cool? Yes. An all inclusive experience you'll never forget? Yes. Indulgent spa treatments? Yes. A mind-melting event experience? Yes. Whatever your destination, when you stay at Hard Rock Hotel Bali, you have arrived. ... more   less 

Additional Information about Hard Rock Hotel Bali

Address: | Jalan Pantai, Banjar Pande Mas, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: RM618 - RM1,126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Bali 4*
Number of rooms: 418
Reservation Options:
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Also Known As:
Hard Rock Kuta
Hard Rock Hotel Bali Kuta
Hotel Style:
#5 Business Hotel in Kuta
#8 On the Beach Hotel in Kuta
#16 Luxury Hotel in Kuta
#16 Spa Hotel in Kuta
#25 Family Hotel in Kuta
#40 Romantic Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Bali staff and other travellers.
132 questions
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Questions? Get answers from Hard Rock Hotel Bali staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is quiet except one night a family with kids running at hallway at midnight”
 of 5 bubbles weiliu2014, 22 Mar 2017 | Read review
“a room facing the garden”
 of 5 bubbles alexbH1328HZ, 20 Mar 2017 | Read review
“go for the deluxe rooms”
 of 5 bubbles H3911KRcarlosd, 14 Mar 2017 | Read review
“It's worth up grading as there are great indentations like free flow cocktails each day and afternoon and morning tea in Rock star package.”
 of 5 bubbles B7191ZPcathys, 19 Feb 2017 | Read review
“Level 3 means not going up or down stairs. Want quiet; ask for room away from Centre Stage.”
 of 5 bubbles MrMarkMrMark, 2 Feb 2017 | Read review
5 of 5