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The Laguna, a Luxury Collection Resort & Spa

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#11 of 51 Hotels in Nusa Dua
Certificate of Excellence
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The Laguna, a Luxury Collection Resort & Spa
The Laguna, a Luxury Collection Resort & Spa
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2,840 Reviews from our TripAdvisor Community

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Showing 2,273: English reviews
Stuttgart, Germany
Reviewed 2 days ago NEWvia mobile

This resort is certainly among the best ones ever seen - presumed that you like natural environment (palms, squirrels, etc.). The rooms are really nice for local standards, the food was real good, although it is even better to go to the Bali Connection with several restaurants, shops just in walking distance, and again the resort (pools, beach, etc.) itself...

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Helpful?
1Thank JSiel
TheLagunaResort, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear JSiel, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for shared your recent experience on TripAdvisor. It is a great pleasure to read your favorable review and learn that you had a memorable and enriching stay with us. Further, you also enjoyed the room, environment, the food and hotel facilities which were lived up...

Lerwick, United Kingdom
Reviewed 3 days ago NEW

Just finished a three night stay at The Laguna. It is in the Nisa Dua area of Bali, which is just basically an area set aside for 4 and 5 star hotels. The resort is large and busy, but is very well laid out with lagoons and lots of well kept gardens so you never seem to struggle to find...

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Helpful?
Thank marknic63
TheLagunaResort, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear marknic63, Warmest wishes from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for residing with us and we appreciate for taking your time to writing on TripAdvisor. It is a great pleasure to read your favorable review and learn that some area unmeet to your expectation. We do hope despite your disappointment, we are still allowed to...

Boston, Massachusetts
Reviewed 3 days ago NEW

My boyfriend and I came for 2 separate stays within a two-week period for vacation. We had the most amazing time. They greeted us with a Happy Anniversary setup in our first room. We left for three days to visit Ubud and came back to another endearing welcome as if we had returned home. Every single employee we walked by...

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Helpful?
1Thank Jennifer M
TheLagunaResort, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Jennifer M, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for shared your recent experience on TripAdvisor. It is a great pleasure to read your favorable review and learn that you had a memorable and enriching stay with us and that you love the service from our associates especially Rusma at Cascade Bar were...

Reviewed 4 days ago NEW

The service from INDRA at the beach bar was amazing. Not pushy but very attentive and friendly, always available when neede. He took time to talk with us and teach us some Balinese and Indonesian words. A credit to the hotel.

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Helpful?
Thank Tracy F
TheLagunaResort, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Tracy F, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for highlight on the quality service delivered by our associates especially to Indra which were fulfill to your satisfaction. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is met and exceeded. Your positive...

Sydney, Australia
Reviewed 1 week ago NEW

The Laguna hotel is a place that we have stayed at more than 8 times now, and each time we visit this hotel I am more and more satisfied with the comfortable and friendly service of the entire hotel. The hotel is strategically located in Nusa Dua, and it has not just one large Laguna style pool, but three. The...

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Helpful?
2Thank Tonyrandall3
TheLagunaResort, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Tonnyrandall3, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing a very stunning review and it’s an honor that you have been a loyal customer of The Laguna for years. We are so glad that you always enjoy your stay, from resort stunning located, the 5000 square meters swimming pool around the resort, the...

Lismore, Australia
Reviewed 1 week ago NEW

My husband and I stayed here in a Deluxe Lagoon Access room for 4 nights in Nov 2016. We are honestly not sure why this resort has been rated as 4/5 stars and currently 10th/51 hotels in Nusa Dua! After having stayed in many different types of hotels, we do not rate this one as high as others and found...

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Helpful?
1Thank Denise P
TheLagunaResort, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Denise P, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your experience with us on TripAdvisor page. Allow me to express my sincerest apology for the situation that you have experienced during your recent stay with us. It is our aim to ensure that each of our valued guest left the shore...

Singapore, Singapore
Reviewed 1 week ago via mobile

Stayed at the Laguna Resort and Spa for 1 week group meeting. Happy to find out it's a Marriott property! Overall, the entire Resort property and rooms are very well maintained! Staffs are very attentive and helpful from time we checked in to checkout. My room came with fresh floral decors, free teas,coffees, and pressing of three items daily. Beds...

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Helpful?
1Thank minhtranSG
TheLagunaResort, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear minhtranSG, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for sharing your experience with us on TripAdvisor page. We are happy to learn that you enjoyed the overall services that we had offered during your stay with us and also the facilities we have at our resort to meet your satisfaction. We look forward...

Reviewed 1 week ago via mobile

We spent approx. 3 weeks in Bali, and lived in the Laguna Resort, Nusa Dua. International guests, friendly atmosphere, excellent service, personal and environment. For us the best hotel in Bali. Difficult to top this resort/ hotel. Taxis cheap for travelling the island. We come back- for sure! Thank you to all persons un the hotel.

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Helpful?
Thank Bernd D
TheLagunaResort, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Bernd D, Greetings from The Laguna Resort & Spa, Nusa Dua BalI! It is with our great pleasure having the chance to welcome you on your recent holiday in Bali Island and delightful to see that you had enjoyed your time with us, especially with our Luxury Collection service. I am so glad to know that you have enjoyed...

Reviewed 1 week ago via mobile

This my second time stay in this hotel with my family. Since the first time arrived and check in, we felt the warm and truthful welcoming and hospitality. The staff are always very helpful and quick response...the room is spacious and clean. This hotel also provide guests with 24hrs butler service (i.e. you can order tea or coffee whenever you...

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Helpful?
1Thank fritzer m
TheLagunaResort, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear fritzer m, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! We would like to thank you for your positive review on your second stay which certainly remind us to always reflective of a true Luxury Collection experience to our esteemed guest. We are delighted to hear that you enjoyed the hospitality service from the moment you...

Perth
Reviewed 1 week ago via mobile

I stayed here for a week over Christmas in a Deluxe Garden View room. It was amazing! The room was perfect & modern. My only issue was a but of damp smell in the corridor. The resort grounds are immaculate. The gardens are beautiful & the squirrels who live there are so cute. Everywhere you look there are pools. Lagoon...

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Helpful?
2Thank innieG
Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear innieG, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing a very stunning review and it’s an honor to read the review tittle. We are so glad that you enjoyed your recent stay over Christmas, from the room, the immaculate resort grounds, beautiful garden, large swimming pool, the excellent food & drinks and most...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: RM710 - RM1,183 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Resort And Spa
The Laguna, a Luxury Collection Hotel Nusa Dua
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 On the Beach Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
#10 Spa Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lagoon access, have breakfast pre-paid”
 of 5 bubbles marknic63, 13 Jan 2017 | Read review
“High floors have good views”
 of 5 bubbles 398tracyf, 12 Jan 2017 | Read review
“Choose a Lagoon pool on the ground floor, this way you will have room access to your own large style Laguna pool... its brilliant.”
 of 5 bubbles Tonyrandall3, 9 Jan 2017 | Read review
“rooms with direct acess to swimming pool”
 of 5 bubbles antoniogX6389RV, 27 Dec 2016 | Read review
“I stayed the room with the private pool, great !”
 of 5 bubbles AychenS, 14 Dec 2016 | Read review
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