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The Laguna, a Luxury Collection Resort & Spa

1.0 km from Nusa Dua centre
  • Free Wifi
  • Free Parking
  • Pool
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Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
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2,881 Reviews from our TripAdvisor Community

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Showing 2,303: English reviews
Dunoon Scotland
Reviewed 21 November 2013

Stayed at this hotel for 7 nights.Had arranged for the hotel to meet us and help with immigration and customs which proved to be of very helpfully. We were met by representative who guided us thru fast track service and took us to hotel limo. Approx. 10 minutes after landing we were driving to hotel.Fantastic service.The hotel is 1st class...

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Helpful?
1Thank Martin P
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Martin P, Warmest wishes from The Laguna Resort & Spa! We are happy to learn that you enjoyed your stay with us and that you had a wonderful experience from the day you arrived until departed our shores. Your nice review regarding our service and facilities are highly appreciated and we do hope your nice impression of our Resort...

Perth, Australia
Reviewed 20 November 2013

Had a great stay at The Laguna, it really was 5 star luxury. The room was fabulous and all the staff were courteous and very helpful. The breakfast buffet was amazing - so much choice and even a chocolate fountain!! The pool area is lovely and very relaxing. Would recommend this hotel and would definitely stay there again.

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1Thank LizM65
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear LizM65, Warmest wishes from The Laguna Resort & Spa! It is pleasing to read your favorable review regarding your recent stay with us and we are happy to learn that your stay with us was a flawless and memorable one. Thank you for recommending our Resort to other reviewers and we look forward to welcoming you back to The...

Reviewed 19 November 2013

We have just come back from a 7 day holiday to Bali. We chose to stay at ‘The Laguna’ (in Nusa Dua) and we are so pleased with our decision. To say that my husband and I had a wonderful time, is an understatement. Our experience is faultless from the start to the end of our stay. Security is tight...

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1Thank mysave
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear mysave, Warmest greetings from The Laguna Resort & Spa! Thank you for taking some of your precious time to write a favorable review on TripAdvisor. We are glad to read your favorable review regarding all aspects of our Resort. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in...

London, United Kingdom
Reviewed 18 November 2013

We stayed in Laguna resort for a week in October. Overall experience was lovely, the resort is very clean and looked after. it`s a beautiful place, and very cosy and romantic, nice place for a romantic holiday or a honeymoon. It`s very quiet and peaceful and not too crowded. Beach and pool were both nice, beachside bar was good, and...

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1Thank hellu38
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear hellu38, Warmest wishes from The Laguna Resort & Spa! We are glad that you had a wonderful and memorable stay at our Resort and we really appreciate your positive feedback regarding our resort, grounds, room, and hospitality service. Further, we are pleased to learn that everything we offered you along your stay has lived up to your expectation. Thank...

Melbourne, Australia
Reviewed 18 November 2013

We stayed at this beautiful hotel for a week. We are frequent travellers and usually stay at villas so we were reluctant at first to go to a resort. We were greeted by extremely friendly staff at reception with a delicious ice tea! We were then escorted to our room which was a nice room, though a tad aged. The...

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3Thank Paloma1205
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Paloma1205, Warmest wishes from The Laguna Resort & Spa! We really appreciate your kind feedback regarding our service and facilities and we are pleased to learn that you had a flawless and memorable stay with us. Thank you for your highlight regarding our beautiful grounds and we do hope your nice experience with us will always brings you back...

Santiago, Chile
Reviewed 18 November 2013

My wife and I stayed here when we were in Bali for scuba diving and sightseeing. The staff were very friendly and helpful. During check-in we were met by two members of the leadership team who told us about the various services offered at the hotel (they did a hard sell on the spa, but it's hard to justify spending...

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2Thank FrequentIndia
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear FrequentIndia, Warmest wishes from The Laguna Resort & Spa! Thank you for residing with us and we apologize if some aspects of your stay did not live up to your expectation. Our location is indeed a perfect place for those who want to stay within a relaxing and peaceful environment and once again, we apologize if it has not...

Edinburgh, United Kingdom
Reviewed 18 November 2013

Arriving at the Laguna to traditional balinese dancing and a welcome iced tea in a gorgeous reception area - we knew we'd have a good holiday. Can't praise this hotel and it's staff enough. Quick check in and we were escorted to our room which was a garden view room on 4th floor. Spotlessly clean and well decorated, with lovely...

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1Thank Ains01
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Ains01, Warmest wishes from The Laguna Resort & Spa! Thank you for residing with us and we are glad to learn that everything we have offered you along your stay has met your satisfaction. It is an honor for us since our hard efforts to make your stay a wonderful and memorable one are well recognized. Your highlight regarding...

Sydney, Australia
Reviewed 17 November 2013

I just spent a relaxing week at The Laguna. The room had a lovely view out to the lagoon..and ocean glimpses too. A balcony completed the setting. The bathroom was very spacious...with lots of towels and amenities. The location of the hotel was amongst other resorts along the beach at Nusa Dua. My favourite part of my stay was the...

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Thank Tobaja
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Tobaja, Warmest greetings from The Laguna Resort & Spa! Thank you for your nice feedback regarding our room and we are also happy to hear that our staff, especially our butler, took a good care of you. This has always been rewarding to hear such compliment since it will boost the spirit of our staff to deliver the better...

Charlotte, North Carolina
Reviewed 16 November 2013

What an amazing week we had at The Laguna. We had four adults and three kids (8, 6, 4), and everybody had a blast. The beach, the cabanas, pools, lagoons - all amazing. Rooms were great as well. We got the kids club pass for the kids' food, and it was a great deal. Breakfast buffet might have been our...

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1Thank Marc M
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Marc M, Warmest wishes from The Laguna Resort & Spa! We are delighted to learn that you and your family had a wonderful and memorable stay with us and that you departed our shores with a nice impression of our Resort. Thank you for staying with us and we look forward to welcoming you back in the near future....

Auckland Region, New Zealand
Reviewed 15 November 2013

The rooms, service and over all location of this property was exceptional. Really enjoyed the our 5 day stay here. The breakfast buffet each morning was great. All the staff were very helpful in every regard. My only negative comment was the lack of air con n the lobby area, it was unbearable each morning to stay in the lobby...

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Thank BrianMcGinn
thelagunabali, Director of Sales at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear BrianMcGinn, Warmest wishes from The Laguna Resort & Spa! Thank you for taking some of your precious time to write a favorable review on TripAdvisor. We are pleased to read your kind feedback regarding our service and facilities and we really appreciate your constructive comment regarding the condition of our lobby which has been extended to relevant department for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, European, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: RM686 - RM1,257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 On the Beach Hotel in Nusa Dua
#9 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room closer to the beach :)”
 of 5 bubbles fxm8, 23 Feb 2017 | Read review
“Pool view room surprisingly private due to tropical gardens...has a fabulous little balcony for two as well”
 of 5 bubbles wendymI4564KR, 18 Feb 2017 | Read review
“Pay extra for the villa, it is worth it!”
 of 5 bubbles worldtravels673, 14 Feb 2017 | Read review
“Higher rooms”
 of 5 bubbles AdriTag, 9 Feb 2017 | Read review
“Pick a room on a high-floor facing the main lagoon (not lagoon access)”
 of 5 bubbles brushwing, 30 Jan 2017 | Read review
5 of 5