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The Laguna, a Luxury Collection Resort & Spa

3,455 reviews
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Traveller (4053)
Pool & Beach (871)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(284 reviews)
“kulkul bar”(71 reviews)
“cornerstone deli”(53 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Laguna, a Luxury Collection Resort & Spa
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,455)Write a Review
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1,151 - 1,155 of 2,749 reviews
Reviewed 27 February 2015

Have just returned home after a one weeks stay at this beautiful hotel. Everything about our stay was first class. Large spacious room with top quality bathroom products. Fresh bottled water provided every day. Turn down service and room refreshed every evening. Room service excellent....More

3  Thank Sally R
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 2 March 2015

Dear Sally R, Warmest wishes from The Laguna Resort & Spa! Thank you for your kind review regarding your one week experience with The Laguna Resort & Spa and it is very pleasing to learn that you love the room, the quality of foods in...More

Reviewed 26 February 2015

First off, the staff are absolutely wonderful here, always eager to help and always offer a friendly "hello" in passing. The staff really make this property shine, as do the pools. There are beautiful pools surrounding all the buildings, which makes it easy to go...More

9  Thank RockinJim
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 2 March 2015

Dear RockinJim, Warmest wishes from The Laguna Resort & Spa! Thank you for taking some of your precious time to writing on TripAdvisor. We are glad to read your favorable review regarding our Resort’s ground, beach and the cuisine. Your positive feedback is in line...More

Reviewed 26 February 2015

We stayed for one week and loved every moment. The hotel lives up to its names with a lot of swimming pools that wrap around the landscape and hotel, some of which are shallow with sandy bottoms for the children. The hotel has a choice...More

Thank Richard B
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 5 March 2015

Dear Richard B, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It was a pleasure to have you staying at our resort for one week and we are pleased to learn that you had an enjoyable stay with us. Thank you for...More

Reviewed 25 February 2015

This is a very luxurious hotel with lots of different pools (one even has a sandy slope as if it was a beach). There was a huge selection of food, good service and lovely bedroom and bathroom. There are beautiful gardens, and it is easy...More

Thank carol s
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 26 February 2015

Dear carol s, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your memorable and enriching experience on TripAdvisor and that you love many area of our resort. The entire of The Laguna Family is look forward to welcome...More

Reviewed 24 February 2015

Once again, for the 15 th time, we have enjoyed our Nusa Dua experience! Laguna is the place you want to come back again and again and again. Excellent accommodation, Great dining, Heavenly spa, and Outstanding service everywhere! Your Great experience starts on arriving, at...More

1  Thank Tanya J
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 26 February 2015

Dear Tanya J, Warmest greetings from The Laguna Resort & Spa! Thank you very much for being our loyal guest for long time and that you always enjoyed every stay with us. Also, we are really proud that our associates especially Dwi, Trisna, Wati, Eka...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
US$156 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 Luxury Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$156 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 Luxury Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (4053)
Pool & Beach (871)
Room & Suite (816)
Dining (275)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
Ask a question
Gary M
1 February 2018|
AnswerShow all 2 answers
Response from 23jillo23 | Reviewed this property |
Can’t really agree with previous recommendation above re the pricing. There a two main restaurants and a beach bar that sells food and drinks. One of the restaurants is a buffet style, excellent breakfasts (which we had... More
0
Votes
katen66
1 February 2018|
AnswerShow all 4 answers
Response from Cyn3011 | Reviewed this property |
When we were there we were offered late check out at 2pm instead of the usual 12pm. If you want to keep the room you have to pay. If you don’t keep the room you can still store your luggage and keep a tab open to pay once... More
2
Votes
Nishant J
28 January 2018|
AnswerShow all 3 answers
Response from Kishen G | Reviewed this property |
Hi Nishant, I believe they do serve Shisha at Arwana (their restaurant by the beach). If you walk along the beach you'll find many other places to serve it too. There is a store in the hotel. If you venture out the hotel... More
2
Votes
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Room Tips
"Go for swim up rooms"
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"Get a pool access room"
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"Tell the head waiter about your starwood preferred card or that you are a hotel guest, right when sitting..."
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"Even thought Luxury hotel, very reasonable prices."
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