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The Laguna, a Luxury Collection Resort & Spa

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#12 of 53 Hotels in Nusa Dua
Certificate of Excellence
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The Laguna, a Luxury Collection Resort & Spa
The Laguna, a Luxury Collection Resort & Spa
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2,942 Reviews from our TripAdvisor Community

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Showing 2,353: English reviews
Vancouver, Canada
Reviewed 25 October 2013

We are currently here and in the middle of our stay....We couldn't have picked a nicer way to start our first week in Bali. Nasu Dau is a very quiet and relaxing way to the time zone thing sorted out before venturing out to start exploring Bali. The hotel itself is stunning...lots of wow factor. Very quiet during the day...

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Helpful?
Thank Darryl F
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Justinsane, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding all aspects of your stay. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in some small way to making your experience with us a memorable one. Thank you for residing...

Perth, Australia
Reviewed 22 October 2013

We stayed at the Laguna because we were attending a wedding and everyone else was staying there too. I wouldn't normally seek out a place like this but was pleasantly surprised when we arrived. We had to get two rooms adjoining which cost a little more than I wanted to pay but as we went over as a family with...

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Helpful?
Thank Perth_family_guy
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Perth_family_guy, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding our Resort, grounds, service, and facilities. Your positive feedback is in line with the surrounding reviews and we are really proud that we have contributed in some small way to making your experience with us a flawless one. We do hope...

Jakarta, Indonesia
Reviewed 20 October 2013

its been 2times we stayed there and no complaints..we are a group of 6people staying in 2bedrooms, one direct to the swimming pool and one is standard garden view room..the bed was nice..my favorite place was the restaurant that have direct view to the ocean, we have the seafood dinner for two there and it was perfect. the seafood was...

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Helpful?
1Thank lilylie
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear lilylie, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding our Resort, grounds, and especially our cuisine. Your positive feedback is in line with the surrounding reviews and we are really proud to learn that our service and facilities have lived up to your expectation. Thank you for residing with us...

Chennai, Tamil Nadu, India
Reviewed 18 October 2013

We spend 3 night in laguna during our honeymoon stay at the resort. I would define our stay in Uber luxury. This is truly a luxury collection. The stay was excellent and the food was outstanding. The best part is the Food on the Beach in the evening. The beach is well lit which adds to a great view in...

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Helpful?
1Thank Akshat_garg
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Akshat_garg, Warmest wishes from The Laguna Resort & Spa! We are glad that you both had an excellent and memorable honeymoon at our Resort and we really appreciate your very positive feedback regarding our resort and especially the cuisine. Further, we are pleased to learn that everything we offered you along your stay has exceeded your expectation. We do...

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 16 October 2013

We arrived around 9 pm and the Hotel people is waiting for us. We had a lovely stay, Staff, location, food are really awesome. Hotel staff are very helpful in everyway. The beach location is perfect and peaceful. The room sis absolutely relaxing . We look forward for another visit.

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3Thank Melanie G
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Melanie G, Warmest wishes from The Laguna Resort & Spa! We really thank you for your nice review regarding our Resort, room, cuisine, and especially the service of our staff. We have been working hard to deliver the best hospitality service and we are glad to learn that efforts are well recognized. Thank you for residing with us and...

Kuala Lumpur, Malaysia
Reviewed 16 October 2013

When I was told that I am going to be staying in The Laguna, I did expect something posh . But what I got was more than just a beautiful place. The service was excellent and the view of the sea from the hotel is a sight to behold. The visit to the Spa is a treat you must give...

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2Thank andal2012
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Andal2012, Warmest greetings from The Laguna Resort & Spa! It is pleasing to learn that your stay with us was a flawless and memorable one and we are very happy to read your nice feedback regarding our service and facilities. We do hope your pleasant experience with us will bring you back to the warmth and luxury of our...

Madison, Alabama
Reviewed 13 October 2013 via mobile

My friend and I had an awesome time at the Laguna Resort. The grounds and beach are gorgeous and the service was perfect. Breakfast was included in the price and the food was fantastic. If you get a chance, take a boat ride. I highly recommend this resort.

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Helpful?
2Thank Kelly S
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Kelly S, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that you had a wonderful and memorable stay at our Resort and we really appreciate your positive feedback regarding our grounds, cuisine, and hospitality service. Thank you for recommending our Resort to other reviewers and we look forward to welcoming you back to The...

Australia
Reviewed 13 October 2013

I arrived in Nusa Dua on the 25th of September 2013 and was greeted appropriately and found check-in relatively smooth despite the fact that there had been a mishap with whether breakfast was included or not. It was our understanding that it was included they disagreed and we discovered it was a misunderstanding through booking.com. Unfortunately to my surprise they...

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Helpful?
1Thank Zack T
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Zack T, Warmest greetings from The Laguna Resort & Spa! Thank you for posting a review on TripAdvisor and we sincerely apologize if some aspects of your stay did not meet your expectation. We have very well noted all your concerns for our review and improvement since we are continuously looking for ways to improve our service and facilities....

Beijing, China
Reviewed 12 October 2013

Pluses: - good location with private beachfront - quality of breakfast was good - I also enjoyed their afternoon tea - within easy access to a shopping area, not too crowded No minuses. Maybe a bit far from other major attractions such as Ubud, we rent a car, so it wasn't a big deal

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1Thank Julia D
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Julia D, Warmest wishes from The Laguna Resort & Spa! We are glad to read your favorable review regarding every aspect of your stay and we are really proud that we have contributed in some small way to making your experience with us an enjoyable one. Thank you for residing with us and we do hope your memorable experience...

London, United Kingdom
Reviewed 11 October 2013

This was our (wife & I) second time at this hotel and it was a very pleasant stay on our first visit that we decided to go back. The hotel is a nice hotel with a private beach (beautiful white sand) and the service was also very good. It is in Nusa Dua, so a bit of a ride to...

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Helpful?
1Thank Jheeva
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Jheeva, Warmest greetings from The Laguna Resort & Spa! Thank you for residing with us and we are happy to learn that our service and facilities have lived up to your expectation. Your positive feedback regarding our service is highly appreciated and we have share the good news with the whole team to raise their spirit in maintaining our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, European, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: RM687 - RM1,308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 On the Beach Hotel in Nusa Dua
#11 Spa Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on ground floor, think all rooms would be amazing X”
908lorrainer, 24 Apr 2017 | Read review
“We don't know much about the hotel itself, but the restaurant was very average.”
vermaarj, 20 Apr 2017 | Read review
“Go teh Suite ocean view room”
, 19 Apr 2017 | Read review
“alle Zimmer haben Balkon oder Terrasse mit Blick in die traumhafte Garten- und Poolanlage”
heikereichardt, 19 Apr 2017 | Read review
“All the rooms are peaceful and quiet no matter which room in the resort you have”
innieG, 19 Apr 2017 | Read review
5 of 5