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Hilton Bali Resort

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#17 of 52 Hotels in Nusa Dua
Certificate of Excellence
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1,439 Reviews from our TripAdvisor Community

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Showing 1,048: English reviews
Jakarta, Indonesia
Reviewed yesterday NEW

we love our rooms, it's big, clean with sea view , love the beach and the pool, nothing to complain about, but talk about staff services, they have to be trained how to respect local guess, note that some staff like receptionists are friendly but more staff with bad manner to local guess. the services are far away compare to...

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Helpful?
Thank rita_benny2014
Bangkok
Reviewed 1 week ago

I was here at 3november. the water in the bathroom is yellow the manager change the room for me but the water still yellow. He said to me "this is the healthy water of our hotel" and left my room. So i decide to threw away another night and booked another hotel. Poor manners poor solved solution. Maybe this hotel...

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1Thank Au P
Brisbane, Australia
Reviewed 1 week ago

Stayed for 4 nights in an ocean view room. Peak time in December, but the hotel was DEAD. We were the only ones having drinks and playing pool in the bar on a Friday night at 8pm. The tap and shower water came out brown the first few uses, obviously the room hadn't been used in a while. The bed...

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2Thank CarliMay85
Jakarta, Indonesia
Reviewed 1 week ago

This is my absolute happy place. I've stayed at the Grand Nikko Bali at least 10 times and it has never disappointed me. The service is spectacular. Especially in "The Club" The rooms are nice and clean and generously sized. The grounds of the Nikko are stunning and well kept. I am sad that as of December 1st it will...

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Thank Brawijaya
Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

We only stayed for a day but Wow, super comfortable beds and room, amazingly curious staff and the view from the room is screen saver worthy. The walk from the lobby to the room is beautiful with very well maintained gardens and water features. The rooms are spacious and comfortable with plenty of lighting to suit your mood. The pools...

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Thank Charl M
Perth
Reviewed 2 weeks ago

We researched thoroughly before booking this hotel on a hoot holiday special. We travelled as a family group two adults and two small children 4 and 6 years old. The lobby and view is pretty breathtaking. Checkin was pleasant with cold towels and cold fruit juice for all of us. The kids got a pack which we noticed wasn't as...

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Thank HappyTraveller123959
Reviewed 3 weeks ago

I got an opportunity to stay at Grand Nikko (which will cease the operation on December and change into HIlton) at mid of October. The property is spacious, but you can see it starts to outdated. But kudos to the team since maintaining such huge property is not a piece of cake. I overall enjoyed the stay, my 5 month-old...

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Thank Tanaya88
Reviewed 3 weeks ago via mobile

We stayed here in October. Cocktails are soooo expensive! Food was expensive. Staff were generally unfriendly except for at the coffee shop where they were lively. We were meant to stay 4 nights but 1 night our room flooded and that was the last straw so we decided to move because no one contacted us until later in the day...

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1Thank Lauren A
J-Ch_General_Manager, General Manager at Hilton Bali Resort, responded to this review

Dear Lauren A, Thank you for choosing Grand Nikko Bali and taking the time to share your issues with TripAdvisor readers. I am sorry that you did not enjoy your stay and decided to leave early. We have checked with our credit card partner and we can confirm that a refund was processed from the refunding bank side on 7...

Reviewed 3 weeks ago via mobile

We booked a total 3 rooms, and we stayed for a night only. This hotel is abit old, and weary. I overheard it will change its name to Hilton starts Dec 1. Too sad,hotel with nice view and nice breakfast starting to fade away. (+) nice view, nice private beach, good staff (-) rooms are old, and humid, air-con is...

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2Thank Luke Leeroy L
Reviewed 4 weeks ago via mobile

We have been there in May, booked through Flight Centre. The hotel room was spacious, on arrival onwards we got the feeling that it's going to be the great place for the next seven days. Room service is quick and right on time, weather it's cleaning or food. Baby cot was not included but staff made it available at no...

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Thank Mehul P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience a world of personal hospitality at Hilton Bali Resort. This 5-star resort hotel offers stunning views of the Indian Ocean from its position atop a 40-metre cliff. Traditional Balinese warmth combined with attentive and refined service makes it an ideal choice for a serene getaway. ... more   less 

Additional Information about Hilton Bali Resort

Address: Jl. Raya Nusa Dua Selatan, Nusa Dua 80363, Indonesia (Formerly Grand Nikko Bali)
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: RM618 - RM1,805 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Bali Resort 5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Nikko Bali Resort And Spa
Nikko Bali Hotel Nusa Dua
Hilton Bali Resort Nusa Dua
Hotel Style:
#6 Romantic Hotel in Nusa Dua
#11 Family Hotel in Nusa Dua
#12 Business Hotel in Nusa Dua
#15 On the Beach Hotel in Nusa Dua
#15 Spa Hotel in Nusa Dua
#16 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Bali Resort staff and other travellers.
81 questions
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Questions? Get answers from Hilton Bali Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with sea view”
 of 5 bubbles rita_benny2014, 5 Dec 2016 | Read review
“The beachfront rooms have the most incredible view of the sea. No hotel in Bali can match this view. ”
 of 5 bubbles Brawijaya, 25 Nov 2016 | Read review
“Family rooms closer to the pool”
 of 5 bubbles HappyTraveller123959, 17 Nov 2016 | Read review
“Get the room with ocean view.”
 of 5 bubbles Tanaya88, 15 Nov 2016 | Read review
“We took a package deal and on arrival we were given an upgrade to a deluxe ocean view room which was excellent.”
 of 5 bubbles seamisty2016, 1 Nov 2016 | Read review
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