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Mercure Resort Sanur

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Mercure Resort Sanur
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2,042 Reviews from our TripAdvisor Community

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Showing 1,368: English reviews
Kropswolde
Reviewed 4 days ago NEW

We had, for the fourth time, a very pleasant stay at the Mercure Resort and are looking forward to our fifth visit in March 2017. Staff is very friendly. It is not a massive hotel. Over the compound a lot of small houses are build, each containing 4 rooms.The standard rooms are not very big, but large enough for a...

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Thank rb934
NSW Australia
Reviewed 4 days ago NEWvia mobile

We stayed at this hotel just over a year ago and had a fabulous time, unfortunately we had an incident with the air conditioning leaking into our luggage. We were told that if we were to ever come and stay again to mention to the manager that we had this issue and that they would look after us. True to...

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Thank princessbell
Melbourne
Reviewed 1 week ago via mobile

Having read all the reviews on TripAdvisor, we were prepared for 'rustic' accommodation and were pleasantly surprised when we arrived. If you want a 6 star hotel, then this isn't for you but if you want a relaxed, tropical stay with character, this is perfect. The grounds are filled with tropical flowers and charming thatched rooved bungalows that add to...

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Thank Beaxh_girl
Hamilton, New Zealand
Reviewed 1 week ago via mobile

I would stay here again as everything is so easy. The beach is nice for swimming & is much cleaner than other parts of the island. The resort has a really good vibe to it, nice & relaxed. The pool complex is not as good as it could be so if you want a big pool area to lounge around...

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Thank Working2HolidayBaby
Breda, The Netherlands
Reviewed 1 week ago via mobile

After 2 years we revisited this Mercure. We still think its a great set up, the rooms being in blocks of 8 and 4 in a tropical garden. We stayed in a deluxe room. It was a bit of a shock to see how much the rooms have gone down in such a short time. Some things are just a...

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Thank traveggie
Reviewed 1 week ago via mobile

Visited this hotel in Bali for one weeks stay & found the hotel & all the staff very nice. The hotel itself could maybe do with a little time spending on the decor in the rooms as we thought ours was very bland. But who spends all day in a room? Overall we had a great time at the mercure...

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Thank Andrew H
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Andrew H, Thank you for taking your time to provide us with your feedback. We thank you for your good comment in regard to our resort facilities, the friendliness of the staffs as well as the food at our restaurant. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am...

apollo bay
Reviewed 1 week ago via mobile

It was the first time we have stayed at this hotel and it won't be the last.We we're here for seven nights and we loved it.That lovely old style Balinese hotel with sprawling gardens right on the beach.The rooms are large all with there own balconies or private sitting areas.We are Accor members and received an upgrade to a two...

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1Thank lyniApolloBay
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear lyniApolloBay, Thank you for taking your time to provide us with your feedback. We thank you for your good comment in regard to the rooms, resort surroundings and the food at our restaurant. We are glad to know that you enjoyed the overall of your stay with us. It is always a pleasure to receive positive feedback. I will...

Reviewed 1 week ago via mobile

We had booked a delux roòm at Mercure resort, Sanur. It's was a spacious room in a 1+ 1 style cottages, Surrounded by greenery all around you. It is a beachfront resort with beach just at 2 mins from you. We were very happy since all the people working there were always smiling and ready to help. Sanur is a...

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Helpful?
Thank prajakta D
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear prajakta D, Thank you for taking your time to provide us with your feedback. We are glad to know that you enjoyed the overall of your stay with us. We thank you for your good comment in regard to the hotel surrounding and the friendliness of our staffs. It is always a pleasure to receive positive feedback. I will...

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

Located in sanur beach, this hotel has a private beach in its area. It has 2 pools, near beach and one more in the center area. The pools have a warm water that some guests didn't like it, but personally I really enjoy the pools. The room has old furnitures but still ok. It has very comfy bed, and i'm...

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Thank elis700
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear elis700, Thank you for taking your time to provide us with your feedback. We are glad to know that you enjoyed the overall of your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of...

Adelaide, Australia
Reviewed 2 weeks ago

lovely gardens, beautiful staff, hearty buffet breakfast, rooms have been upgraded since we were there, but they were nice then.awesome bathroom, the family suites are pretty good too.the hotel is right on the beach which is lovely, its a bit of a walk from the main area of Sanur. there are some good local restaurants.

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Thank carolnkym
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear carolnkym, Thank you for taking your time to provide us with your feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, European, Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: RM279 - RM474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Priceline, Agoda, Hotels.com, Odigeo and Travelocity so you can book your Mercure Resort Sanur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#12 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#17 Luxury Hotel in Sanur
#18 Spa Hotel in Sanur
#18 Family Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
57 questions
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“deluxe rooms are really nice”
 of 5 bubbles carolnkym, 23 Nov 2016 | Read review
“Beach View was a fantastic choice.!!! A fine white sandy beach a dream of every holiday memories.”
 of 5 bubbles Dewa_David, 21 Nov 2016 | Read review
“Ground floor rooms give garden access.”
 of 5 bubbles Tripmaniac3, 21 Nov 2016 | Read review
“Ask for Ground floor if you want to sit out in a garden.”
 of 5 bubbles AutumnTour, 26 Oct 2016 | Read review
“No elevator to second floor rooms nor to reception from street.”
 of 5 bubbles travelhoundMaryland, 1 Oct 2016 | Read review
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