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Griya Santrian

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Danau Tamblingan 47, Sanur, Denpasar 80228 Indonesia
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Traveller (2142)
360
Panoramas (53)
Pool & Beach (661)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#24 of 118 hotels in Sanur
Location
Cleanliness
Service
Value
Travellers' Choice
Griya Santrian on the peaceful shores of Sanur, has perfected the art of traditional Balinese hospitality for more than 40 years, it is a family owned property that was built with pride and is committed to the preservation of local art and culture. Facilities include 2 restaurants, Rama Sita Spa, Starfish Beach Lounge and the Gym. A collection of tastefully appointed guestrooms, set within a landscape of tropical greenery, provide the ultimate in personal comfort. This charming resort is centrally located on a white sand stretch of beach and is within easy walking distance to shops, restaurant and market stalls. Each room is only several steps away from one of our three pools where you can swim, sunbathe of snooze in the shade, at the beach side mini pool, sit at the sunken bar for a refreshing drink, this pool also features a children’s section for safe play. As a non-smoking resort, it has designated smoking areas in the public areas.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Airport transportation
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Swimup bar
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Centrally Located
Languages Spoken
Indonesian
1990Reviews102Q+A100Room tips
Traveller rating
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  • 53
  • 23
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Popular mentions
Zen M wrote a review Nov 2021
Jakarta, Indonesia26 contributions1 helpful vote
We didn’t stay here but came by for a swim, some gelatos and dinner. The hotel is location close to the beach so we could really sense the ocean vibes. Gelatos were tasty too. Food didn’t take too long to be prepared and it was not disappointing. Most of all, the staff were all equally attentive. Hopefully we get to stay here too next time!
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Date of stay: November 2021Trip type: Travelled with family
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Stefen Png wrote a review Jun 2021
Singapore, Singapore15 contributions31 helpful votes
I booked my stay for the 7-12th of May initially for quarantine. Unfortunately on the 1st of May, the flight to Bali was diverted to Jakarta due to a change in regulation. Citra Mahardi from the reservations department was prompt in responding to my emails about the refund being done. I was informed on the 3rd of May that the refund for this amount would be 2-14 working days. I was also informed that accounts only works every Friday. This is where the problems began to start. On the 11th of May, I was informed that the refund request was submitted to corporate accounting and pending approval (on the 7th of May). I contacted Griya on the 21st of May as a follow up and was informed again that it will take another 2-14 working days. On the 27th of May, there was still no news of the refund from them and was assured the next day that the amount will be credited by the end of the week (31st May) and that if I do not receive the amount I should contact them immediately. On the 31st of May, I did as they advised and was told they will follow up with the bank. I received NO UPDATE until I reached out to them again a day later. I was informed that a mistake was made and that my refund will be complete by the end of the week (6th June) Once again, no refund was made by the 7th of June so I decided to call Griya to request a refund in cash as I REALLY need the cash before leaving Bali. I was firstly informed that 1) Accounts is not around to be spoken to 2) The manager is busy I was finally referred to Sugiek from Sales. He requested for my number so I can communicate with him on WhatsApp.. Whatsapp 😂 He then mentioned that their bank account got SUSPENDED due to recent issues and thus my refund process was not done. I requested for a cash refund then as once again, the money is required to which I was told that isn’t possible as they try to avoid “double refunds”. I asked THREE times when can I receive the money by and was not provided with an answer. As a matter of fact, Sugiek has been completely useless in handling this issue. His only response was that we can only wait for accounts to be reactivated. Perhaps his only helpful act was to inform me that finance works TUESDAYS AND FRIDAYS. Wait a minute, Tuesdays and Fridays? Wouldn’t that mean that finance had ample time to process my refund?? No approximate date, no helpful suggestions, just plain old excuses provided as a means to buy time at the expense of someone else. The best part of all of this is that my last written message on WhatsApp has not even been replied to for almost 24 hours by Sugiek. Awful experience even before stepping into the hotel. What a joke of an experience.
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Date of stay: May 2021Trip type: Travelled on business
4 Helpful votes
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Woosie58 wrote a review Nov 2020
Melbourne, Australia214 contributions133 helpful votes
Griya Santrian is located in a good central position and good beachfront. They have sun lounges on the deck and also on the sand for beach goers. The restaurant and bar are not functioning on full staff or full menu so a bit difficult at the moment. They are offering very good deals on accomodation in upgraded rooms at very discounted rates. The deluxe room that we had was well located near the pool and bar and also recently renovated and nice. Special mention for Ayu at check in, nice girl and very good operator.
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Date of stay: November 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Griya Santrian, Lainnya at Griya Santrian
Responded 21 Feb 2021
Dear Woosie58 Om swastyastu Thank you for choosing Griya Santrian for your stay in Bali. It is a pleasure to know that your overall stay with us was a great experience due to our ideal location in the heart of Sanur. Our motto is "where everyone is family", so we are glad you found our service according to our philosophy. We will share your praise with Ayu, which will motivate the team to deliver excellent services. We are looking forward to welcoming you back through our doors into a safe and clean environment. Our promise to let you experience the warm-hearted service remains the same, with top priority is to ensure your well-being, safety, and comfort and make you feel confident about visiting Griya Santrian again. Thank you Best regards Griya Santrian Management
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MichelleK1904AU wrote a review Aug 2020
Sydney, Australia19 contributions11 helpful votes
We have been to bali more times than I can count but this was our first time in Sanur. This hotel was a perfect place to stay, the location is great central spot. The staff go out of their way to help and make sure you are happy. The restaurant food is lovely and we chose to eat there several times even though we were surrounded by other restaurants. The rooms are clean. Plenty of sun beds out the back on the beach and a great pool as well. We will definitely be returning.
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Date of stay: February 2020Trip type: Travelled as a couple
3 Helpful votes
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Response from Griya Santrian, Lainnya at Griya Santrian
Responded 21 Feb 2021
Dear MichelleK1904AU Om swastyastu We would like to thank you for choosing Griya Santrian for your holiday. It is an honour to have had the chance of accommodating you and we believe that you had a great stay with us and could leave with abundant of enjoy and beautiful memories. We are looking forward to welcoming you back through our doors into a safe and clean environment. Our promise to let you experience the warm-hearted service remains the same, with top priority is to ensure your well-being, safety, and comfort and make you feel confident about visiting Griya Santrian. Thank you Best regards Griya Santrian Management
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dxffm wrote a review Aug 2020
Frankfurt607 contributions83 helpful votes
+1
Enjoyed relax staying in Sanur before Covid 19 time. Room was clean and a welcome card with my name was on the bed. Small thing, but felt warm welcome from the hotel. Private beach is very nice. Don't need to reserve beach chairs in the morning. You can find one without problems. I didn't see Asian guests at hotel. Mostly from USA, Australia and Europe. I would like to come back there after Covid 19 finished.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
3 Helpful votes
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Response from Griya Santrian, Lainnya at Griya Santrian
Responded 21 Feb 2021
Dear dxffm Om Swastyastu Thank you for your feedback towards Griya Santrian. Nothing beats knowing that your time spent with us craft a long-life memories in your heart and knowing that you had a great time with us is obviously very rewarding not only for we but for the whole management. Your recommendations and positive words are very encouraging and motivating for all of us as a team and hence we highly appreciate that. We are looking forward to welcoming you back through our doors into a safe and clean environment. Our promise to let you experience the warm-hearted service remains the same, with top priority is to ensure your well-being, safety, and comfort and make you feel confident about visiting Griya Santrian again. Thank you Best regards Griya Santrian Management
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PRICE RANGE
US$94 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
griya santrian hotel sanur, griya santrian sanur
LOCATION
IndonesiaBaliDenpasarSanur
NUMBER OF ROOMS
128
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Frequently Asked Questions about Griya Santrian
Which popular attractions are close to Griya Santrian?
Nearby attractions include Sanur Morning Market (0.5 km), Hardy's Sanur (0.5 km), and Nogo - Bali Ikat Centre (0.3 km).
What are some of the property amenities at Griya Santrian?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Griya Santrian?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Griya Santrian?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Griya Santrian?
Yes, free parking is available to guests.
What are some restaurants close to Griya Santrian?
Conveniently located restaurants include Teras Retro Sport Bar & Grille, The Restaurant at Tandjung Sari, and Sala Bistro.
Are there opportunities to exercise at Griya Santrian?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Griya Santrian have airport transportation?
Yes, Griya Santrian offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Griya Santrian located near the city centre?
Yes, it is 0.8 km away from the centre of Sanur.
Are any cleaning services offered at Griya Santrian?
Yes, dry cleaning and laundry service are offered to guests.
Does Griya Santrian offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.