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Maya Sanur Resort & Spa

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Jl. Danau Tamblingan No.89M, Sanur, Denpasar 80228 Indonesia
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Traveller (1504)
360
Panoramas (30)
Room & Suite (242)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 118 hotels in Sanur
Location
Cleanliness
Service
Value
Travellers' Choice
Maya Sanur Resort & Spa is a stylish 5 star luxury beachfront resort with 103 thoughtfully conceptualized rooms, three elegant swimming pools, including a 158-metre lagoon pool, the world award-winning Spa at Maya, and four dining venues, including a rooftop beachfront restaurant and lounge with majestic ocean view.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Shallow end in pool
Yoga classes
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycles available
Bicycle tours
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Ocean View
Languages Spoken
English, Chinese, Indonesian
984Reviews76Q+A100Room tips
Traveller rating
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Popular mentions
Marisa G wrote a review Nov 2021
6 contributions
I absolutely loved staying at their resort! We had the perfect weekend getaway, the place is so beautiful, and everyone from the staff was super helpful! Also, their vegan options were amazing, I was honestly surprised by how good their different restaurants are!
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
Room Tip: get a room with private pool and ocean view, it's definitely worth it!
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Response from Eddo Arthawan, General Manager at Maya Sanur Resort & Spa
Responded 2 weeks ago
Dear marisag3004, Greetings from Maya Sanur Resort and Spa. Thank you very much for staying with us and sharing your wonderful review with Tripadvisor readers. We are delighted to know that you had perfect weekend romantic gateways and loved the resort as well as the food offer. Your comment for the staff is most gratifying and will be shared with the whole team. We always strive to pursue perfection and upgrade our facilities to give the most comfortable feeling to our guests. We cannot wait to welcome you back soon to enjoy the Maya experience. Best regards, I Putu Eddo Arthawan Resort Manager
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Madeleine S wrote a review Oct 2021
11 contributions4 helpful votes
We had a wonderful stay at Maya Sanur! Our room (Heavenly Ocean View Pool Suite) was really spacious and had a stylish, luxurious design. We absolutely loved the sunrise view over the ocean from our private pool. The food options at the resort are also great. We especially loved having lunch at the Tree Bar and we had an unforgettable romantic dinner at the Green Roof 360. You can also join different complimentary activities (like yoga) or just relax at one of the different pools. We also had a very relaxing treatment at their spa. All the staff at the resort was very friendly and welcoming during our whole stay. We would stay here again anytime!
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Date of stay: October 2021
Value
Rooms
Service
2 Helpful votes
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Response from Eddo Arthawan, General Manager at Maya Sanur Resort & Spa
Responded 28 Oct 2021
Dear Madeleine S, Greetings from Maya Sanur Resort and Spa. Thank you very much for your recent stay with us. We are delighted that you had a wonderful stay with us, loved the Suite's design, and enjoyed the facilities and activities throughout the resort. We always strive to provide the highest level of product, facilities, and yet personalized service, hence to receive comments such as yours is very motivating. We can not wait to welcome you again soon to enjoy another exquisite Maya experience. Best regards, I Putu Eddo Arthawan Resort Manager
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AndrewSantoso wrote a review Oct 2021
Jakarta, Indonesia58 contributions36 helpful votes
+1
Maya Sanur Resort and spa located near sanur beach. It has access to Watu Jimbar beach. The concept is different with Maya Ubud. Meanwhile Maya Ubud already villas, Maya Sanur still use hotel room concept. .At the entrance, security check our body temperature and direct us to go to drop off. The drop off located at G floor and there are some staff who helping us to take our luggage and bring our luggage to lobby floor. Car parking located under the drop off and seems it still not busy so I got park at near lift. For lobby interior, I think its need to be renovated because seems spooky, and dark colour domination, but when you see the lagoon, the rooms, and the pool, its very beautiful. Maya Sanur have many photogenic photospots. Check in process needs approximately 15 minutes. With fast and friendly service, receptionist bring us the welcome drink (orange juice) and explained that included at the hotel price, you can get complimentary free service 1. Afternoon tea every 4 PM 2. Photoshoot session and 1 printed photos (needs reservation by dialing receptionist) 3. 15 minutes spa per person (needs reservation by dialing receptionist) Request honeymoon set was approved and we are upgraded from wonderful garden view become impressive nest suite. The honeymoon set was beautiful, they bring the detail for towel art and flower petals, they even provide cake with apple form. Our room located at 4th floor and far from lift. When we entering the room, the room was very comfort. There are balcony with relaxing nest (photogenic spot). For Interior, White colour is dominant but for me its very efficient setting. There are luggage rack, minibar and wardrobe at foyer. Working table and working chair is made from wood and no sponge or soft thing, so you better work at sofa in front of the bed or at the nest suite. At Minibar, they provide 4 drinking water bottle. They also provide brew me tea and nescafe coffee. The room equipped with fast WIFI and big size TV, the channel already HD, unfortunately TV channel is very few. At the working desk, there are sanitizing kit (sanitizing wipes and hand sanitizer). You don’t have to worry about power outlet because there are many in the rooms. I’m amazed with the bathroom. The bathroom is very spacious with 2 washtafel, 1 bathtub, 1 shower room and 1 closet. For shampoo and shower gel, Maya Sanur use dispenser system with flower aroma. Bathtub is very big and round shape so you can relax for a long time in the bathtub. The bathroom is see-through to the room but is equipped with an electric roller blind. They have gym, spa, beach access, rooh garden, lagoon pool, and pool for hotel facilities. Gym equipment were limited but enough. Gym operation hours maximum until 06.00 PM. I hope they can extend until 09.00 PM and must booking first to use it. I love how they prepare sanitizing equipment at the gym, like sanitizing liquid and air purifier. For the complimentary spa, they prepare best service for us, the 15 minutes enough to made our body relaxed but I think our body wants more. For restaurant and bar, they renovated it but I see at their instagram stories, the renovation is over and they already opened it again. After that, We enjoy the afternoon tea. They serve ice cendol and grilled banana with magnificent Batu Jimbar beach view. I think with the complimentary service at Maya Sanur, the price you pay for staying here is so worth it. For Breakfst, the variances and the taste is so basic for 5 star hotel. They relocated the resto using “meeting room or somewhere using glass room where the room is hot and not comfortable. There are tea and coffee, pastry, kolak, orange and mango juice, infused water, cereal, soto ayam, porridge, rice, glass noodle, sautéed vegetable, sausages, fried dim-sum, fried chicken, omelette and green curry fish. Only green curry fish and sausage were delicious, the others were so-so. Hope they can improve it
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Eddo Arthawan, General Manager at Maya Sanur Resort & Spa
Responded 28 Oct 2021
Dear AndrewSantoso, Greetings from Maya Sanur Resort and Spa Congratulations and thank you for spending your honeymoon with us. Your effort to spend your precious time writing such a detailed review describing our resort facilities and benefits for our guests is highly appreciated. We are delighted to read that you had an enjoyable holiday, amazed with the room and bathroom facilities you were staying in. Full-day weekly activities are also available for guests to enjoy starts from Sun Salutation, Yoga for beginners, and Meditation. Guest also can enjoy the surrounding Sanur area using bicycles that are provided on complimentary. Kindly follow our social media where you will find so many interesting offers perhaps for your next Anniversary holiday with us. We also have noted your feedback for the breakfast that I have personally addressed with the relevant department heads to ensure similar shortfalls are not repeated. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards, Eddo Arthawan Resort Manager
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Aqilla A wrote a review Oct 2021
Bekasi, Indonesia62 contributions52 helpful votes
I can proudly say that I have stayed in many, many hotels in Bali, but this hotel has the best hospitality. We only here for a short time, 3 days and 2 nights. So first day breakfast was ala carte, but the next day they turn it into buffet because I think there are increases of guests. My sister love the mie goreng so much (literally the best mie goreng we’ve ever had), she was so sad that she can’t find it in the buffet. We asked the staff if we can order it off menu, and yes they made it for us! The smallest details like how the staff remember our names are very pleasant. Room was cozy, we had our lagoon so we can freely swim any time. And they have mountain bikes, so my father can use it to ride all over Sanur. If there’s anything I disliked, it was the ants on the breakfast table outdoor. Well, it’s fair that the tables are under a big tree, but it can be improved. Do I want to stay there again? I sure do!
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Try the mie goreng! It’s vegan, but we’re meat-eater and enjoyed it so much.
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2 Helpful votes
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Response from Eddo Arthawan, General Manager at Maya Sanur Resort & Spa
Responded 18 Oct 2021
Dear Aqilla A, Greetings from Maya Sanur Resort and Spa. Thank you very much for your review following your recent stay with us. We are delighted to know that you had the best hospitality experience and enjoyed the facilities we are offering. Your comment for the staff is most gratifying and will be shared with the whole team. We always strive to pursue perfection and upgrade our facilities to give the most comfortable feeling to our guests. A new concept of Tree bar will be relaunched this Friday which offers Mediterranean-influenced dishes and meticulously handcrafted cocktails and selected wines. We cannot wait to welcome you back soon to enjoy another exquisite Maya experience. Best regards, I Putu Eddo Arthawan Resort Manager
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JENNY L wrote a review Jul 2021
1 contribution
Stay di Maya Sanur with family during PPKM full of happiness, ga terasa bosan karena banyak aktivitas, favorite saya Yoga. 🥰 Thanks to Ms. Puspa 👍 Stay di pool suite anak2 bgn tidur lgs masuk kolam and the best sunrise from pantai yang menyatu dgn hotel. Very recommended hotel
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Date of stay: July 2021Trip type: Travelled with family
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Response from Eddo Arthawan , General Manager at Maya Sanur Resort & Spa
Responded 2 Aug 2021
Dear jenny_liao777, Terima kasih telah meluangkan waktu untuk memberikan ulasan yang menarik tentang pengalaman menginap di Maya Sanur Resort and Spa. Kami sangat senang mengetahui bahwa anda dan keluarga mendapatkan pengalaman menginap yang nyaman dan menyenangkan di kamar Pool Suite kami selama masa PPKM ini. Betul sekali, kami memiliki banyak aktivitas dan fasilitas yang bisa digunakan selama menginap di sini. Selain Yoga, ada juga Pilates, Meditasi, peminjaman sepeda serta potongan harga untuk makanan dan minuman di outlet kami. Voucher SPA and Photography juga kami sediakan untuk menambah kenyamanan para tamu. Terima kasih atas rekomendasi yang diberikan untuk para pembaca Trip Advisor dan kami tidak sabar menunggu kedatangan anda bersama keluarga untuk menikmati liburan dan pengalaman lainnya di Maya Sanur Resort and Spa. Salam hangat, I Putu Eddo Arthawan Resort Manager
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PRICE RANGE
US$167 - US$348 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliDenpasarSanur
NUMBER OF ROOMS
103
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Frequently Asked Questions about Maya Sanur Resort & Spa
Which popular attractions are close to Maya Sanur Resort & Spa?
Nearby attractions include Cosmo Salon and Spa (0.04 km), Hardy's Sanur (0.5 km), and Ghostbird + Swoon (0.2 km).
What are some of the property amenities at Maya Sanur Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Maya Sanur Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Maya Sanur Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Maya Sanur Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Maya Sanur Resort & Spa?
Conveniently located restaurants include Wok Wok, Fisherman's Club, and White Orchid.
Are there opportunities to exercise at Maya Sanur Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does Maya Sanur Resort & Spa have airport transportation?
Yes, Maya Sanur Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Maya Sanur Resort & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Sanur.
Are any cleaning services offered at Maya Sanur Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Maya Sanur Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.