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Maya Sanur Resort and Spa

Traveller (1175)
360
Panoramas (30)
Pool & Beach (155)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Maya Sanur Resort & Spa is a stylish 5 star luxury beachfront resort with 103 thoughtfully conceptualized rooms, three elegant swimming pools, including a 158-metre lagoon pool, the world award-winning Spa at Maya, and four dining venues, including a rooftop beachfront restaurant and lounge with majestic ocean view.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Lagoon View
Ocean View
HOTEL CLASS
753Reviews
1,533Photos
53Q+A
100Room tips
Traveller rating
  • 584
  • 132
  • 27
  • 8
  • 2
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Popular mentions
it was an amazing stay. Eerything was right. Suite, pool, breakfast, all staff extremely friendly and concerned about the guests.It can not be better. Well-kept, beautiful landscaped garden. Several times a week excellent dinner buffet with fire dance.
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Review collected in partnership with this hotel
We have just returned from the Maya and had a lovely time. The staff were very friendly, helpful and so hardworking. A la carte breakfast at Graze was very good particularly if like us you aren't a fan of buffets! The room was lovely but it was a lagoon view room on the 2nd
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Response from Eddo A, Resort Manager at Maya Sanur Resort and Spa
Responded 5 days ago
Dear paulsMidlands, Greetings from Maya Sanur Resort and Spa. Thank you very much for your time to share your review on your recent stay. I am delighted to read that you had a lovely holiday and consider us “Beautiful resort ”. Allow me to express my apology for the inconvenience situation caused by the noise from some guests below your room. If only we had been advised this situation on that night, we would definitely communicate to those guests below your room and took some actions to avoid repeat occurrences. I hope that this experience will not tarnish your impression to our property and I wish for another chance to welcome you back to the resort to somehow restore your faith upon us. Sincerely yours, I Putu Eddo Arthawan Resort Manager
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I am very impressed with this hotel. I love the room as they very clean, big and comfortable. Bathroom was outstanding. The property sits on a perfect spot on the beachstrip of Sanur. Its ideal for walk among the beach. The service mas stand out. Main pool has a great view to
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Response from Eddo A, Resort Manager at Maya Sanur Resort and Spa
Responded 5 days ago
Dear oberunrun, Greetings from Maya Sanur Resort and Spa. Thank you very much for your time to share your wonderful review on your recent stay and I am delighted to read that you were satisfied with the room features and location. Your comment on the service is the most gratifying and will be shared with all the team. While I am glad to know those points, allow me to express my apology for any shortcomings that happened on the breakfast and for not meeting your expectations as we render more personalize service during the season to ensure our guest satisfaction. We look forward to welcoming you back in the near future. Sincerely yours, I Putu Eddo Arthawan Resort Manager
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Being here again after 2 years for 5 weeks again, we highly appreciate the very high standart of service quality, the room and all facilities including the Lagoon aerea. Maya Hotel became one of the best hotels in Sanur to enjoy the holidays without being disapointed. The
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Response from Eddo A, Resort Manager at Maya Sanur Resort and Spa
Responded 5 days ago
Dear ernest024, Greetings from Maya Sanur Resort and Spa. Thank you very much for your time to share your wonderful review on your recent stay and we are delighted to be able to host you again in the resort. We are very happy to learn that you had enjoyed the resort and all the facilities as well as recognize the high standard service rendered by our team. The entire team is looking forward to welcoming you again and enjoy another memorable experience at Maya. Sincerely yours, I Putu Eddo Arthawan Resort Manager
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+5
This is long narrow resort that fronts into the beach. The check in staff are efficient and friendly. We had a beautiful room w complimentary water, a free standing bath, large bathroom, plenty of towels etc. beds are very comfortable with medium firmness, not the traditional
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Response from Eddo A, Resort Manager at Maya Sanur Resort and Spa
Responded 1 week ago
Dear timntoots, Greetings from Maya Sanur Resort and Spa. Thank you very much for your time to share your nice review on your recent stay and I am delighted to read that you were satisfied with the room features, happy hours promotion as well as the service rendered by the front office staff and the bar. While I am glad to know those points, allow me to express my apology for the inconvenience you encountered during breakfast. I personally have addressed to the respective department head to avoid a repeat occurrence. We look forward to welcoming you back in the near future. Sincerely yours, I Putu Eddo Arthawan Resort Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Deluxe Lagoon View Room at the Maya Sanur Resort & Spa
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Deluxe Garden View Room at the Maya Sanur Resort & Spa
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Beachfront Pool Suite at the Maya Sanur Resort & Spa
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Deluxe Lagoon Access Room at the Maya Sanur Resort & Spa
Professional photo exclusively commissioned by TripAdvisorMaya Sanur Resort and Spa
The Beachfront Pool Suite at the Maya Sanur Resort & Spa
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12345644
Yes, any hotel guest can use the long pool, however, it would appear that just the area by each room is used more to cool off and float than actually swim. Lovely to step from your room into the water. HOWEVER, be aware that the step is very deep and hard to get out of the pool. I had just had a knee replacement and had to have my husband help me out so if you have a knee problem choose a cheaper room.
1 vote
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Not sure: we visited Cosmo Massage which is across the road and was fantastic
0 votes
Beach is fine no waves due to reef it can get extremely hot on the beach. Wraps for sun protection not cold at all.
0 votes
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They even have USB plugs in the wall. If you need a late check out ask for their departure lounge. You will love this hotel, Enjoy!
1 vote
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12345611
"Not on ground floor"
"Every room is a good room."
"The lagoon access rooms make it feel like you have your own pool."
"If they had rooms facing the ocean, that would be ideal"
"rooms with pool entrance are a fun novelty but the pool is too cold to go in for very long."
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12345620
PRICE RANGE
US$169 - US$307 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliDenpasarSanur
NUMBER OF ROOMS
103
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