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Pondok Ayu

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Pondok Ayu
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394 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Reviewed 3 days ago NEW

Whilst a little belated, a celebration of my brothers' 60th birthday was the reason for returning to the fabulous Pondok Ayu in Sanur, Bali. With nieces and nephews along to celebrate their fathers' birthday, the great staff of Pondok Ayu were exceptional in making us all very, very welcome - including a great Balinese feast and the obligatory birthday cake...

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Thank Gordon B
Newcastle, Australia
Reviewed 1 week ago

We stayed at Pondok Ayu for 2 nights in February. Right from the first contact I was impressed with their service. They organised for Gede the manager (who is a delight!) to pick us up from Ubud, organised a late checkout and Gede took us to the Airport for our flight home. After only a couple of days it was...

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Thank flevan
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello and thank you so much for spending the time to make a great comment. We will have you both back any time, we are so lucky with the guests that come to pondok some for the start of their holiday the end off the holiday or anything from 2 weeks & longer, some return with family or friends and...

Reviewed 2 weeks ago

We were lucky enough to meet the owners Steve and Barb on our visit, holidaying there to celebrate Mick's birthday. The staff are fantastic and friendly, and I could not ask for an increased level of service. They made us feel like part of the family! Gede (manager and driver) is very knowledgeable WRT Bali and I would recommend him...

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Thank DrJord
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

We really appreciate a busy couple that you are have spent the time to do a comment for us. It was our pleasure having you stay with us and hopefully you will return some time and for a longer stay. Dr,Jord we would like to wish you all the best in your research and hope to read some day about...

Reviewed 17 April 2017 via mobile

A fantastic place to stay with family and/or friends. Staff are incredibly friendly and helpful and go above and beyond to ensure that your stay is exactly how you want it to be. Close to shops, restaurants and beach in Sanur. Highly recommend and will definitely be coming back!

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Thank jessg93
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello and thank you for your comments, we really appreciate our guests that come to our very special little piece of heavon in Bali and we hope you return with family & or friends some time soon. Look forward to seeing yoiu again some time. Regards, Gede & Pondok Ayu Team

Reviewed 7 April 2017 via mobile

We were contacted well in advance asking for our flight details so that we could be met at the airport by pondok ayu manager Gede.He was there to meet us and took us to the pondok ayu, the place is spottless and is very well looked after by Gede and his team. We went on an island tour with gede...

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1Thank Ronald G
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you so much for your comments. It makes our job so much more fun with the great guests that come to Pondok Ayu. We love Pondok as well and most of the staff have been there from the beginning and we hope to have many guests like you visit us and we look forward to having you again. Regards,...

Hong Kong, China
Reviewed 27 March 2017

This hotel is really amazing! We had a pleasant week in Sanur with the help from the lovely staff (Thanks Gede and his team!), lovely and comfy room, amazing poolside massage and most importantly, the full breakfast we've had every morning! Highly recommend for ALL visitors that want to have a getaway in Sanur!

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Thank nglauren
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Thank you so much for your comments, they help us so much, as you saw we are only a small boutique hotel competing with the many large ones and happy guests are our most important thing. We think our staff are the very best and so glad our guests agree. Once again thank you and hope we can have you...

Arlington, Virginia
Reviewed 24 March 2017

The Pondok Ayu is a great five room hotel for the price. The rooms are very clean and nicely furnished. A good breakfast is included as well as wifi. The laundry service is excellent and fast but the best thing about the hotel is the staff. I love the people in Bali and the staff at the Pondok Ayu are...

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Thank danthompson54
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello and thank you so much for spending the time to send your review. It was our pleasure to have you stay at Pondok and we hope we can have you back again some other time. Regards, ALL THE PONDOK AYU TEAM.

London, United Kingdom
Reviewed 10 March 2017

We enjoyed our time in Pondok Ayu. You should definitely book this place if you are looking for a relaxing break with great staff. Gede and everyone are so lovely and really make your time here very enjoyable.I recommend getting Wyoman to give you massages by the pool :-) And Julie to do your facials and nails.We also got our...

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2Thank SueMaroroa
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

The you for your review and the fact that you mentioned extras that make your holiday so much more relaxed one being the laundry. All our staff take special pride in their job and making our guests feel very special and you all are. Hope you can visit again some other time and maybe with family or friends. Once again...

Bristol
Reviewed 6 March 2017

I can only endorse the views of those other travellers who have awarded Pondok Ayu 5 stars. Gede and his family treat you like honoured members of the family. Nothing is too much trouble. We would certainly stay again. Long may they flourish...Stuart and Celia .

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1Thank GullibleBristol
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello to you both and thank you so much for your time and words regarding Pondok Ayu. It was our pleasure having you stay with us and so happy we made your holiday that little bit better. Hope you pass the word around your family & friends and also look forward to having you stay again some time in the...

Perth, Australia
Reviewed 18 February 2017 via mobile

My partner and I have spent a week staying at Pondok Ayu and I don't even know where to begin. From the moment we were picked up from the airport by Gede (complimentary airport transfer) we instantly felt at ease. When we walked through the gate we were greeted with open arms by all the staff, ensuring every need we...

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6Thank Crystal B
Gede_Kartaya, Manager at Pondok Ayu, responded to this review

Hello to you both, My goodness how can we thank you enough for the wonderful comments you have given us , i have been a little long in answering trying to find the best way to say thank you but it all comes to THANK YOU THANK YOU. I feel we have the best hotel staff in Bali and you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Room Service
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Pondok Ayu is a little piece of heaven located in beautiful Sanur, Bali. We are a small boutique hotel that provides very personalised service by our wonderful friendly staff. Winning Trip Advisor travellers' choice awards for 5 (2011-2016) consecutive years and the honour of being in their hall of fame, also a second best budget hotel in all of Asia makes Pondok Ayu Sanur Bali a perfect place for your next holiday. Pondok Ayu can be booked on a room by room basis or you can book the entire hotel for a group or family holiday, this can be done directly with us or through a travel agent. We are surrounded by splendid gardens and a wonderful peaceful setting. As we fell in love with Bali many years ago I am sure you will do the same thing with Pondok Ayu and the atmosphere here. Sanur is in a very good position as it is at the start to most of your tours and central to Kuta, Legian, Nusa Dua and Denpasar. ... more   less 

Additional Information about Pondok Ayu

Address: Jl. Sekuta Pudak no. 3, Sanur, Denpasar 80228, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: RM340 - RM448 (Based on Average Rates for a Standard Room)
Number of rooms: 5
Reservation Options:
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Also Known As:
Pondok Ayu Hotel Sanur
Pondok Ayu Sanur, Bali
Hotel Style:
#1 Family Hotel in Sanur
#2 Romantic Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Pondok Ayu staff and other travellers.
7 questions
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Questions? Get answers from Pondok Ayu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All 4-guest rooms are very spacious and well appointed - the owners' suite equally the same”
gordonb757, 22 May 2017 | Read review
“We liked being on the top floor!”
SueMaroroa, 10 Mar 2017 | Read review
“The suite really has the wow factor...other rooms are very comfortable”
GullibleBristol, 5 Mar 2017 | Read review
“All 5 rooms great you just to get a room so popular.”
JanB894, 27 Dec 2016 | Read review
“All 5 really well laid out but the suite is amazing.”
J4322DPjanb, 23 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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