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Mutiara Hotel

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Mutiara Hotel
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111 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Jakarta, Indonesia
Reviewed 2 August 2016

Good side : 1) The bed is good. 2) Good location near the train station. Negative side : 1) Rooms are not well cleaned, the floors are not mop or cleaned. 2) The rooms have old interior. 3) Internet connections are worst!! The Management should pay strong attention for the clean quality of the room. Internet connection should be improved...

Review collected in partnership with Tiket.com
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Helpful?
Thank patalos
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear Patalos Sorry for your discomfort while staying with us, we will improve our service as soon as possible. Looking forward to welcome you again soon

Reviewed 12 July 2016 via mobile

Trying the new renovated room, absolutely satisfied. Stay for 4 days, nice place and location. Really worth it stay at here. Keep up the good work team!! Can't wait to next visit if going to Bandung again........

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Thank Yoshua P
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear Yoshua P, Thankyou for your valuable reviews. Looking forward to welcome you again soon

Jakarta, Indonesia
Reviewed 22 May 2016 via mobile

Strategic location near railway station (just need to walk) and 10 minutes driving to airport if not heavy traffic. Old building that has just been renovated. Have an outdoor swimming pool. Oldies ambience in the bedroom, very different from its promotional pictures. Poor bath towel. Poor tv. Poor bath shower. Poor breakfast. No response from your complaint to front office.

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2Thank Mudofir H
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear Mudofir H, Sorry for your discomfort while staying with us, we will improve our service as soon as possible. Looking forward to welcome you again soon

Bekasi, Jawa Barat, Indonesia
Reviewed 17 May 2016

Great hotel for families with a fairly cheap price . breakfast according to the price , not too many menus , but pretty good , his staff was very friendly . My family and happy to stay here . for dinner , around the hotel are plenty of places to eat, like the roadside or restaurant , and opposite the...

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1Thank ochiefa
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear ochiefa, Thankyou for your valuable reviews. Looking forward to welcome you again soon

BSB
Reviewed 13 September 2015

Review collected in partnership with Easytobook.com
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1Thank Hammi_RZ
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Kochi (Cochin), India
Reviewed 26 April 2015

A decent hotel in a convenient location - 5 minutes walk to the railway station, and walking distance to Pascal HyperSquare. Basic facilities. Good wifi, decent swimming pool (though right in front of the dining hall). Friendly staff.

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3Thank Nayab77
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear Nayab77, Thankyou for your valuable reviews. Looking forward to welcome you again soon

Bandung,Indonesia
Reviewed 13 April 2015

Stayed on several occasion , last stay on March 2015. Cheap accomodation, paid about IDR 300.000 from Agoda or on the spot.Check in and out was quick, breakfast was included in the room rate. The room was quite spacious ,but dated ,only have shower and no bathtub , a bit of unpleasant odor from the towels and blankets. Working TV...

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Thank Erwin K
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear Erwin K, Thankyou for your valuable reviews. Looking forward to welcome you again soon

Indonesia
Reviewed 7 April 2015

Was what you expect out of an older hotel in Indonesia - rooms smelled like cigarettes, staff were not exceptional, door key didn't always work well, TV was only local channels with bad reception. And the bathroom and towels had their own uniquely unpleasant smells as well. They are building a new wing - offered us a room there when...

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Thank AsiaExpatIndonesia
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear AsiaExpatIndonesia, Sorry for your discomfort while staying with us, we will improve our service as soon as possible. Looking forward to welcome you again soon

Mumbai (Bombay), India
Reviewed 26 March 2015

While this hotel is located in a rather busy area of the city, the rooms face inward into a large courtyard. The rooms are comfortable and well appointed. Sufficient plug points provided. The shower area is large (no bathtub in our room) and hot water was available late into the night as well as early in the morning. Being a...

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Thank HIstorylove
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear HIstorylove, Thankyou for your valuable reviews. Looking forward to welcome you again soon

Moultonborough, New Hampshire
Reviewed 23 January 2015

I was able to check into my room when I arrived at 10 am. From then on, everything went downhill. I needed to change rooms after my magnetic key did not let me into my room. After the third failed attempt, I requested a different room which they relunctly gave me. The bed was comfortable and provided a good night's...

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Thank clairmontjeff
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear clairmontjeff, Sorry for your discomfort while staying with us, we will improve our service as soon as possible. Looking forward to welcome you again soon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Breakfast included
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Concierge
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Mutiara Hotel is only a short walk from Bandung Train Station and City Centre where most of our Dutch colonial period historical buildings are located, and nearby is the Jalan Asia Afrika where the Asia Africa conference was held in 1955. Our hotel interior is admired for a nice blend between the modern and colonial era. The hotel has been personally furnished by the owner with many interesting colonial vintage style pieces. Once you enter our hotel, you will forget the hustle and bustle of the city, and you can then enjoy the spacious outdoor areas and lush garden pool area along with our many green indoor plants many with nice fragrant flowers throughout the property which makes for a relaxing environment and will help you to feel very much at home. Indonesian's are naturally very friendly and our staff have been trained to give their best when serving our guests with prompt and friendly service. They are happy to help with any questions about the local area. The famous Muslim apparel and fashion outlet the 'Pasar Baru' is only a 5 minute drive or Taxi ride. There is a good variety of local eateries and Restaurants in our neighborhood, also Grocery shops. Only a short walk away is the 'Hyper Square' food court which has 1001 kinds of the best local food which Bandung is most famous for. The Oleh Oleh Bandung food gift shop called 'Kartika Sari' is also only a 5 minute walk. Santosa Hospital is 5 minutes drive from our property. ... more   less 

Additional Information about Mutiara Hotel

Address: Kebon Kawung Street 60, Bandung 40171, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: RM106 - RM177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mutiara Hotel 3*
Number of rooms: 101
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Also Known As:
Mutiara Hotel Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Mutiara Hotel staff and other travellers.
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Questions? Get answers from Mutiara Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel”
 of 5 bubbles clairmontjeff, 23 Jan 2015 | Read review
“Get a refurbished room”
 of 5 bubbles mebanana, 31 Jul 2014 | Read review
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