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Mercure Bandung City Centre

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Traveller (296)
Room & Suite (74)
Pool & Beach (26)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“rooftop pool”(11 reviews)
“bandung city”(27 reviews)
“cool city”(3 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Wheelchair Access
4 Star Hotel
Mercure Bandung City Centre features 176 spacious and modern rooms, ballroom, meeting facilities, rooftop swimming pool, bar with stunning views of Bandung, trendy restaurant and basement car park. It is only 25 minutes from Bandung International Airport, 14 minutes from Bandung railway...
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Location and contact
Jl. Lengkong Besar no. 8, Bandung 40261, Indonesia
4.7 km to Husein Sastranegara Airport
42 restaurants are within a 0.5 km radius
2.6 km from Gedung Sate
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
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148 results
Traveller rating
85
42
15
3
3
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Time of year
LanguageEnglish
85
42
15
3
3
Show reviews that mention
All reviewsrooftop poolbandung citycool citysmall fitnesselegant lobbydelicious buffet breakfastnice viewdelicious tastealun alunamazing poolcheck in processnice hotelexcelent servicesuite roomstandard amenitiesparking spacebooked rooms
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1 - 5 of 148 reviews
Reviewed 2 days ago

room are nice and great view, my room at 10th floor so high enoug to see Bandung view. Locatioan only 5 minute walk to heritage buildings. Some minor from room, the drainage is dirty, so take a time to dry, and ac fan so noisy....More

Thank Raymond M
Response from Mercure_Bandung, General Manager at Mercure Bandung City CentreResponded yesterday

Dear Raymond M Thank you for staying with us and for taking your time to share your review on TripAdvisor. I deeply sorry to know that your stay was not meet your expectation. Please allow me to express my sincere apology. This is certainly not...More

Reviewed 4 days ago via mobile

very good service, smooth check in process, staffs were all very attentive and full of smiles... in room dining food were superb, the pool can be a little crowded but the view are very good.. cant wait to be back here..

Thank reneenovisca
Response from Mercure_Bandung, General Manager at Mercure Bandung City CentreResponded yesterday

Dear reneenovisca, Thank you for giving us a great review and perfect score. We appreciate your wonderful comments, as we look forward to your next visit. Thank you again for staying with us, feel welcome With Regards, Tomy Yovan Andriansyah General Manager

Reviewed 1 week ago via mobile

Room is clean and cozy. Bed is comfortable and clean. bathroom is clean and i like the shower. All staff are kindly and helpful. I like pool at the rooftop and has nice view from there. Breakfast is delicious and have variant of menu. Will...More

Thank judith_76045
Response from Mercure_Bandung, General Manager at Mercure Bandung City CentreResponded 5 days ago

Dear judith_76045, Thank you for giving us a great review and perfect score. We appreciate your wonderful comments, as we look forward to your next visit. Thank you again for staying with us, feel welcome Best Regards, Tomy Yovan Andriansyah General Manager

Reviewed 1 week ago

Definitely Extremely Dissatisfied 1. Front Gate Security - doesn't know the English meaning word of 'check-in' and insist to not let us come in (eventough we already have CONFIRMED reservation and completely PREPAID for our stay). - He kept saying for several times : the...More

1  Thank Daniel R
Response from Mercure_Bandung, General Manager at Mercure Bandung City CentreResponded 5 days ago

Dear Daniel R, Firstly, I would like to thank you for taking the time to advise of your recent stay at Mercure Bandung City Centre. It is only through feedback such as yours that we can maintain and indeed, where necessary, improve upon the service...More

Reviewed 2 weeks ago

Stayed here for 3 nights based on reviews here that it is a new hotel. Not disappointed. Front desk staff are polite. responsive and helpful. Rooms are nicely equipped, especially appreciated the multi-national electrical outlets provided (save me using the adapter for charging gadgets). Bed...More

1  Thank hl56beh
Response from Mercure_Bandung, General Manager at Mercure Bandung City CentreResponded 2 weeks ago

Dear hl56beh, Thank you for choosing our hotel and for sharing your review. I am terribly sorry to hear about the service given to you during your stay with us. Please accept my sincere apology for the unfortunate experience happened. I have shared your comment...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$40 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Bandung
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$40 - US$62 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Bandung
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (296)
Room & Suite (74)
Pool & Beach (26)
Dining (17)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
elzi
9 July 2018|
AnswerShow all 4 answers
Response from Rickoey | Reviewed this property |
Yes!
0
Votes
Vany S
18 April 2018|
AnswerShow all 2 answers
Response from 9lovetravel | Reviewed this property |
Ukurannya 120 x 200 klo ga salah, lumayan besar buat twin bed dan nyaman juga bed nya
1
Vote
Nurullita A
19 December 2017|
AnswerShow all 2 answers
Response from BillyGabriel | Reviewed this property |
I was there with my family during the long weekend 1-3 Dec, the water in the pool was cold
1
Vote
Room Tips
"Try the pool and ask for higher room"
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"Upper floor as far away from elevator for quieter room"
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"just choose higher floor to see Bandung city view"
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"Some dedicated deluxe rooms are connected to the suite room, so it will help much if you travel in group"
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