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Marbella Suites Bandung

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207 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Reviewed 3 weeks ago

The bedroom is pretty small but it has a very good view. Seems the wall between room is too thin, we still could hear the noise from other room. The hot water is also limited. The food in the restaurant is pretty complete, but the taste is just so so. The swimming pool and children playground are very good. On...

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Helpful?
Thank Vera Y
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms/Mrs Vera Y Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our Hotel. It is our pleasure to learn that you had a great experience at Marbella Suites Bandung. We are very happy to know that you enjoy the moment and the scenery at our Hotel. Your comment...

Jakarta, Indonesia
Reviewed 15 March 2017

We stayed at 15th fl room with two bedrooms. Located at Dago Pakar area (hills), so, it show Bandung city view from the balcony. This accommodation also has 2swimming pool at same area, jacuzzi, and playground for kids. Provide electric stove, electric water heater and cultery. Service from staff is standard. Quite far from convenience store and other foodcourt/cafe. Suitable...

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Helpful?
Thank Sance L
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Mr. Sence L, Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our room and our facilities. We are definitely taking your feedback into consideration for our improvements to be better. Seeing you and family soon at Marbella Suites Bandung on your next visit, give our best regards for...

Sentul, Indonesia
Reviewed 27 February 2017

When you think of a 5 star hotel, you think of the details, the little things that demosntrate how much that business cares about you as a patron. This hotel, by no means, features anything out of the ordinary. In fact, there are less expensive hotels in Bandung that offer newer, cleaner facilities. The hotel rooms are tired looking with...

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Helpful?
Thank jayfraze
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Greetings from Marbella Suites Bandung! Thank you for having stayed with us and for taking time to inform Us about your experience at Marbella Suites Bandung. We are very sorry that your experience did not meet your expectation. Please allow Us to express my sincerest apologies. We would like to assure you that your comments will be discuss with all...

Reviewed 16 February 2017 via mobile

Our stay in this place, because close to THR juanda to participate TAHURA run. We only spent one night. Only one lift that working at that time. There was a group outbound that makes us disturbed because of the noise. The room is just standard and not clean enough.

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Helpful?
Thank Dewi Y
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Dewi Y. Greetings from Marbella Suites Bandung! Thank you for having stayed with us. We really appreciate the positive feedback from you and we do apologize for the inconvenience caused due to lift maintenance. We have tried to make on schedule about lift progression with our third party. We are definitely taking your feedback into consideration for our...

Bandung, Indonesia
Reviewed 12 February 2017 via mobile

It is very very lateeee review, so sorry for that. I stayed here on July 2016. Before stayed there, i already being 'wow-ing' because of very responsible receptionist, really really kind and politeee. I changed the date for 2 times, because of the flights issues (delayed and lagging). They even upgrade my room to be executive room (i don't know...

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Helpful?
Thank rethere
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Rethere, Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our Hotel. I'm pleased to know that you're satisfied with our hotel facilities, environtment and our service too. With pleasure, We will always give the best service to our entire guests who spend their precious time in our...

Bekasi, Indonesia
Reviewed 8 February 2017

This hotel is very comfortable for hoiday with our family. Services is very good and taste of food, I think not bad. My children enjoyed to swim in swimming pool. So, I recommended this hotel to holiday.

Review collected in partnership with Tiket.com
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Helpful?
Thank banirr
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Mr/ Mrs Banirr, Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our swimming pool and our services, actually it is our mission to give the best service. We are very happy that you and family enjoying the moment with Us. I simply wait to welcome you back on...

Reviewed 29 January 2017 via mobile

I booked the room from one of online application and I got very best price for Deluxe Room. The room is big, there are small living room, kitchen, dining room, bathroom with bath up and 1 bedroom. Every rooms have balcony for sightseeing. The process for check in and check out was fast and the staff were very friendly and...

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Helpful?
Thank Nur R
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Mr/ Mrs Nur R, Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our room and our facilities. It is our mission to make a Great Service to our entire guests who spend their precious time in our hotel. Your positive advice of our swimming pool is very appreciated....

Reviewed 1 January 2017 via mobile

In peak season new year eve of 2017 only one lift could be used. And every customer should ne share with laundy and room service carriage. Hot water only avalaible in few and we should wait 45 minutes to get hot water. Verry poor hotel ever been stayed

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1Thank bobong a
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Mr. Bobong A, Greetings from Marbella Suites Bandung! Thank you for having stayed with us. We really appreciate the positive feedback from you and we do apologize for the inconvenience caused due to lift maintenance. We have tried to make on schedule about lift progression with our third party. Once again, thank you for your kind attention and understanding....

Reviewed 18 November 2016

If you want to have a silent place to have your getaway for holiday, this hotel would be suitable for you. There is a swimming pool and nice room with bathtub. There is micorwave in the room for you to make your own toast for breakfast. You will get best view of Bandung when you pick higher room.

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Helpful?
Thank heydeerahma
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Heydeerahma, Greetings from Marbella Suites Bandung! Thank you for having stayed with us. I'm pleased that Marbella Suites Bandung has fulfilled your expectations. I simply wait to welcome you back on your next visit to Marbella Suites Bandung. Warm regards, Aan Saeful Anwar General Manager

Reviewed 16 October 2016 via mobile

We stayed for one night, the drainage of bathtub was totally stuck, we asked for Maintenance to fix it but was not able to. So we called receptionist, Bayu, requested to change a room. We got a new room, this time the sink was stuck, but we were too tired to complain again. The shocking part was, when we checked...

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Helpful?
1Thank Theresia T
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Theresia T, Greetings from Marbella Suites Bandung! Thank you for having stayed with us. I appreciate your very constructive feedback regarding some aspects of the hotel. I've personally reviewed all of these issues you've highlighted with the department heads concerned to ensure the shortcomings will not re-occur in the future. Thank you once again for your invaluable feedback....

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Executive B (42)
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Grand Executive Suite (36)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Marbella Suites Bandung is located with the Dago Pakar Resort, overlooking the beautifull skyline of Bandung City. The Hotel is accessible within 120 minutes drive from Indonesia's capital city - Jakarta and close to many factory outlets and night live entertainents. ... more   less 

Additional Information about Marbella Suites Bandung

Address: Jl. Sentra Dago Pakar, Bandung 40198, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: RM167 - RM365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marbella Suites Bandung 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Marbella Suites Bandung Hotel Bandung
Hotel Style:
#35 Luxury Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Marbella Suites Bandung staff and other travellers.
2 questions
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Jakarta, Indonesia
over a year ago

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Questions? Get answers from Marbella Suites Bandung staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose highest floor with hills view”
sancel2015, 14 Mar 2017 | Read review
“Pick a room with higher level”
heydeerahma, 17 Nov 2016 | Read review
“Just ask the high floor for good views at night”
dnuryanti, 13 Oct 2016 | Read review
“Ask for High View, no smooking”
, 28 Sep 2016 | Read review
“choose executive room facing the pool”
_alfianya3008, 24 Sep 2016 | Read review
5 of 5