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Serena Hotel Bandung

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Traveller (14)
Room & Suite (10)
Dining (1)
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Overview
  • Excellent0%
  • Very good13%
  • Average49%
  • Poor14%
  • Terrible24%
26 Jan 2018
“Cockroach infested, filthy dump of a place.”
8 Sep 2017
“I will not stay in this hotel again even if I get paid for it.”
Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Reviews (61)
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1 - 5 of 40 reviews
Reviewed 26 January 2018 via mobile

This is the worst place we have ever stayed at. We stayed one night instead of three nights and were frightened to eat breakfast there. The bedding was dirty, the mattress was filthy, the towels were grey, years of rubbish and filth under the bed...More

Thank Jen_and_Col
Reviewed 8 September 2017

The hotel really sucks when it comes to maintenance and cleanliness . One of the horizontal panels of the room door was missing making it look a bit unpleasant from inside. The room looks like it has not been painted for years. We found hair...More

1  Thank Marwan T
Reviewed 26 June 2017

I had to stay in Serena several times, because my office booked me there. They know now not to book this hotel any more. Location is the only positive thing about the hotel - it's 5 minutes walk from the train station. The hotel has...More

Thank Elsynor
Reviewed 3 April 2017 via mobile

I spent a night in Serena Hotel on March 31st, 2017. I stayed in the deluxe room. At first, I thought the hotel's services would be really bad after all the bad reviews I read on the internet. But it's not that bad actually. (+)...More

Thank Rizky Ayu R
Reviewed 15 February 2017

Bandung weather is cold and you will expect a hot water for your bath. And no you don't have it. Again, the bathroom problem, it smells worst. The toilet seat also not clean. Inside the bedcover feel like small grain or sand left.

Thank Christopher H
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About
Amenities
Top amenities
Free Parking
Restaurant
Breakfast included
Room Service
Spa
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Room Service
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Spa
Details
Price range
US$21 - US$39 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Smoking rooms available, Non-Smoking Rooms, Family Rooms
Details
Price range
US$21 - US$39 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Smoking rooms available, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (10)
Dining (1)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"Their family room has two proper single beds and one queen-sized double bed, and it is roomy enough for four..."
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"cheap, quite environment and friendly staff."
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"See a few first. My rule in general is that some can be mildewy and others not, so it's good to see more..."
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"Please find out the other hotel than this .."
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