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Sheraton Bandung Hotel & Towers

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Bandung Hotel & Towers
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467 Reviews from our TripAdvisor Community

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Showing 346: English reviews
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Tangerang, Indonesia
Reviewed 1 week ago

very strong feats about this hotel is child facility/playground, very spoiling. from outdoor (free horse ride, rabbit feeding, trampoline, slide) to indoor (coloring, free ice cream, etc), children will be pleased the pool is nice, the hotel provides water beds too. pool almost never quiet. surrounded by photogenic spots too but the room is quite viceversa, especialy the bathroom. very...

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Helpful?
Thank BryanSkywalker
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear BryanSkywalker, Thank you for taking the time to share your experience regarding your recent visit to the hotel. We appreciate your feedback as it is integral to our ability to continue improving our service. Please accept our apology for not meeting your expectations in some area during your stay. Thank you again for your time and we hope you...

Reviewed 1 week ago via mobile

I had a dinner buffet here after a long conference. And the dinner here was not disappointing. Dessert = ice creams, cakes, fried sweets. Tasted nice. Noodle sec= limited choice but tasted fine Fried sec = meats,tasted delicious Rice sec = loveddd the taste.

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Helpful?
Thank Tasiamilk
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Tasiamilk, Thank you for your review regarding your recent visit to the hotel & Feast Restaurant. So happy to know that you had a great dine-in experience on your visit. We hope we can seen you again soon! Sincerely, Muhamad Munir General Manager

Reviewed 2 weeks ago via mobile

Oh i love this hotel so much, the view so nice and the service also. The room is good, not wasteful if u spend your money to stay in here. Even the pools not big but u can enjoy the quality of room even in standard room.

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Helpful?
2Thank Bremi P
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Bremi P, Thank you for sharing your experience at the Sheraton Bandung Hotel & Towers. i am delighted to know that you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Bandung. Sincerely, Muhamad Munir General Manager

Jakarta, Indonesia
Reviewed 2 weeks ago

The greatest hotel i've ever met. big thank you especially to Ken Gibran, Gilang Nalendra, the banquet team Rian they are all very amazing and also big big thanks to Mr. Munir (you have a great team). Thank you very much.

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Helpful?
Thank Atmi P
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Atmi P, Thank you so much for sharing your review here. I am delighted to know that you had a great stay experience at Sheraton Bandung Hotel & Towers. It is our big pleasure to ensure our guests are happy during their stay. I will personally convey your feedback and compliment to our team members to continue to inspire...

Singapore, Singapore
Reviewed 2 weeks ago

A big thank you to the staff of Sheraton Bandung, especially to Manager Mr Anung Prihastomo, for making my first family trip t Bandung a very memorable one. My experience at the hotel wasn’t all good, but it was the service recovery led by Mr. Anung that won me back. I decided to book my 4D3N stay with Sheraton Bandung...

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Helpful?
Thank JENC5555
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello JENC5555, First of all, please accept our sincere apology for not meeting your expectation during your stay. As we strive for operational excellence I noticed that we have failed on this occasion. On the other hand, I am delighted to know that our team member, Anung Prihastomo had gone out of his way to win our guests trust back....

Singapore, Singapore
Reviewed 2 weeks ago

We arrived at Sheraton on a Friday evening at about 5 PM and the check-in was quick and efficient. The Deluxe room was spacious and clean. The staff at the front desk were friendly and were able to advice on nearby eateries and offer suggestions for day tours / itineraries for our stay in Bandung. Sheraton is located about 2KM...

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Helpful?
Thank Sunilmtsc
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Sunilmtsc, Thank you for your review regarding your recent stay at Sheraton Bandung Hotel & Towers. I am happy to know that you had a great stay. As you said, Sheraton Bandung is located on the upper side of Jalan Dago (one of the main tourists attraction), so that we still get the cool hill breeze but not so...

Reviewed 3 weeks ago via mobile

Who can deny that Sheraton is one of best of hotel grup? This Sheraton also nice. When I arrived, I was a confuse with room position because the hotel is sooo vast. A little bit different with other Sheraton, this Sheraton not to high, but vast. What I like too with this Sheraton is kid's playground area 😍😍😍 . It...

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Helpful?
Thank Dewi K
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Dewi K, Thank you for your kind review regarding your recent visit to the hotel. So happy to know that you enjoyed your time during your visit. Yes, we spoil not only our adult guests but also the little ones. The horse riding is available at our garden during weekends and school holiday period. However, the Play@Sheraton Kids Club...

Singapore
Reviewed 3 weeks ago

Everything went smoothly from check-in to check-out. Good spread of breakfast. Lots of local eateries to try along the roadside. Nearby mart for yr basic essential needs. I love my stay there! You can use Grab app to bring you anywhere. But I just need to highlight 1 part. The lobby drop-off does not have a ramp up so...ya a...

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Helpful?
Thank malbella
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello malbella, Thank you for sharing your experience regarding your recent visit to the hotel. Happy to know that you enjoyed your stay. We have taken note your feedback and we really appreciate it. We hope we can see you again at the hotel soon. Sincerely, Muhamad Munir General Manager

Reviewed 3 weeks ago

Location is good with beautiful view of mountains and courtyard as well as sound of birds singing, large and comfortable bedroom and good food. But the best thing above all is the excellent support by hotel staff members. They are all friendly and capable managing our big conference and gave us their biggest hospitality to us as well as to...

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Helpful?
Thank 美智子 井
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello 美智子 井, Thank you for your kind review. So happy to know that you enjoyed your moments with Sheraton Bandung. Hope we can see you again at the hotel soon! Sincerely, Muhamad Munir General Manager

Jakarta, Indonesia
Reviewed 4 weeks ago

Stayed in their towers cabana room that was clean and comfortable. The lounge has a nice view and good air, however the choices of alcohol were very limited (they didn't even provide bartender in the time i was there) and the food taste was so-so. The hotel is located in the middle of the town that made it easy to...

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Helpful?
Thank nikirintan
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear nikirintan, Thank you for taking the time sharing your experience regarding your recent visit to the hotel. We appreciate your feedback and we thank you for bringing this to our attention so we can continue improving our product and service. Having our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Bandung Hotel & Towers is a five star hotel in Bandung which affords the ideal location for both business and leisure - surrounded by picturesque mountain scenery yet is just minutes away from Bandung's central business district. Set in expansive landscaped gardens, the hotel accommodation features 156 newly renovated Guestrooms, Towers rooms and Suites. It nestles amid the cool mountain air of the Dago Valley, providing the perfect base for a leisurely weekend of golf, shopping or entertainment. This Bandung five-star hotel is just a 30-minute drive from Husein Sastranegara Airport and 20 minutes from the Bandung Train Station. Sheraton Bandung Hotel & Towers a five-stars hotel in Bandung with resort styled facilities, ushers in a new era of contemporary elegance with a dynamic upgrade, highlighting eye-catching lifestyle orientated decor with some Art Deco design features. ... more   less 

Additional Information about Sheraton Bandung Hotel & Towers

Address: Jln. Ir. H Juanda No. 390, Bandung 40135, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: RM303 - RM796 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Bandung Hotel & Towers 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sheraton Bandung Hotel And Towers
Bandung Sheraton
Hotel Style:
#5 Family Hotel in Bandung
#5 Romantic Hotel in Bandung
#5 Business Hotel in Bandung
#7 Spa Hotel in Bandung
#8 Luxury Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Bandung Hotel & Towers staff and other travellers.
16 questions
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Questions? Get answers from Sheraton Bandung Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose upper floors, away from pool-view for a quiet / serene vacation”
Sunilmtsc, 3 May 2017 | Read review
“choose tower room at level 3 or up for good view”
fsnatalia, 20 Mar 2017 | Read review
“Rooms with pool access or garden view.”
566nurz, 14 Jan 2017 | Read review
“upgrade to the tower rooms if possible.”
Jintymikmax, 30 Dec 2016 | Read review
“no elevator for guests, I assume.”
andhinap2016, 22 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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