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The Papandayan

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383 Reviews from our TripAdvisor Community

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Showing 273: English reviews
JAKARTA
Reviewed 5 days ago NEW

First-rate service, excellent facilities, peaceful atmosphere. We have enjoyed ourselves each time we have stayed there. Though there are some drawbacks (a bit pricey, a five-star hotel with no pork for foreigners to enjoy?, a bit far from downtown), we feel at home amongst the staff. Truly a wonderful experience and we plan to visit again when in Bandung

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Helpful?
Thank HCLAYMYERS
New York City, New York
Reviewed 6 days ago NEW

The food variety was excellent. They have an in-house bakery that make delicious breads and pastries. The view from pool area was pretty. Thank you to the GM, Mr. Bobby, and his entire team for amazing hospitality.

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Thank Thepizzaiolo
Bobby R, General Manager at The Papandayan, responded to this review

Dear thepizzaiolo, Thank you for sharing your experience on Trip Advisor. We appreciate your kind words about how excellent the food variety with delicious breads and pastries. I have share your comments to our associates who were delighted that their services have met your expectations. We hope to see you back to The Papandayan in the near future. Kind regards,...

Bogor, Indonesia
Reviewed 2 weeks ago

Having barbecue dinner with friends on weekend at this place was one of a beautiful moment in my life, served by very friendly staff as well their cook staff on their live cooking barbecue and food stall, the food it self was wonderful as well as the juices, but the one we will never forget is the ambiance of the...

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Helpful?
Thank anwar h
Bobby R, General Manager at The Papandayan, responded to this review

Dear anwar h It is such an honour to learn that your experience at The Papandayan last weekend with your friends was one of your beautiful moment in your life, thank you very much for your kind comments. Always a pleasure to learn that the facilities and services extended by our associates exceeded our guests' satisfaction. We hope to see...

Bandung, Indonesia
Reviewed 2 weeks ago

I was here for a conference. The hall is spacious, good for a conference or meeting. The management was cooperative as well. I stayed for one night and it was a blast. Comfortable and clean room, with nice interiors. The staffs were great, they will always try to make your stay comfortable and satisfying. The facilities were great, as well....

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Helpful?
Thank Adianto T
Bobby R, General Manager at The Papandayan, responded to this review

Dear Adianto T, Thank you very much for taking the time to write a review and sharing your feedback. We are delighted to read your compliments of the hospitality extended to you by our associates and also that you were happy with our facilities, especially the swimming pool as your favorite. We certainly look forward to welcoming you back to...

jakarta
Reviewed 2 weeks ago

I love the food and service so much. Unfortunately, the location a bit far from city crowd. But overall, Papandayan has given a wonderful experience to me and my fam especially its new year eve celebration which made me feel wanna go back once again.

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Thank 533juan
Bobby R, General Manager at The Papandayan, responded to this review

Dear 533juan, It is always such a pleasure to learn that you and your family had a wonderful experience at The Papandayan, we're delighted that you also love the food and the services our associates delivered for your and your family. We certainly hope to see you again at The Papandayan in the near future. Kind regards, Bobby Renaldi

Bekasi, Indonesia
Reviewed 2 weeks ago

Overall everything is OK, food is OK. Just need to make the year end program more attractive especially for the band. I like garden in the middle of building, but need to re-set the plants, not too crowded..

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Thank benyamin_raphael
Bobby R, General Manager at The Papandayan, responded to this review

Dear benyamin_raphael, Thank you for your comments. We definitely will take your feedback regarding the year end program into our consideration for future improvement, very much appreciated. Hopefully we will see you again at The Papandayan in the near future. Kind regards, Bobby Renaldi

Oslo, Norway
Reviewed 3 weeks ago via mobile

I had the pleasure to stay at The Papandayan with a friend in December 2016, when we wanted to explore the Bandung area. We stayed in an Ambassadors Club room, which was comfortable, convenient and clean. The hotel is also conveniently located, welcomed is in a very friendly manner, allowed us for an early check-in when we arrived by train...

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Thank outofthelight
Bobby R, General Manager at The Papandayan, responded to this review

Dear outofthelight, Thank you very much for your kind comments. It is such a great pleasure to hear that you enjoyed your stay at our hotel. It is our goal to exceed our guests' satisfactions and seems like we have with yours. I have shared your comments to our associates, it is such an encouragement for us to always improve...

Reviewed 15 December 2016

Nice 5 stars hotel in the heart of Bandung (i used grab/gojek application to go anywhere there), quite clean, decent staffs, quite green, nice bed room. It's close to burangrang street where you can find many food stalls i.e. ayam goreng hawaii (delicious fried seasoned free range chicken). I was there for business meeting, the room was located on 5th...

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Helpful?
Thank IGRetna
Bobby R, General Manager at The Papandayan, responded to this review

Dear IGRetna, Thank you for taking your time to write a review about The Papandayan. We are pleased to hear that you enjoyed your stay at our hotel. We hope your business meeting went smoothly as well. It was unfortunate that you didn't have a chance to have a swim when you were here, we wish you would be back...

Jakarta, Indonesia
Reviewed 15 December 2016

Again, what I like most to staying here is the variety of their breakfast. Nice and done seriously. The room is comfortable and clean. The staffs are very nice and helpful. Me and my children like their pillow size because it could be used for bolster. Haha. The pool is not so big but it is acceptable, since it is...

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Thank DillaLala
Bobby R, General Manager at The Papandayan, responded to this review

Dear DillaLala, Thank you for your nice comments about The Papandayan. It is great to hear that you and your family have enjoyed your stay, especially our breakfast varieties and the services from our associates. I’m sure our entire hotel associates enjoyed delivering their services to your needs as much as you enjoyed your stay. Looking forward to welcoming you...

Bandung, Indonesia
Reviewed 14 December 2016

All was great, the room was clean and nice. Food are very tasty, we bought the Salmon and it's very savory. The view is to the mountain and we find it very interesting. All was great, only exception is the less sound-proof window that makes us not sleep well. :)

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Thank sylviaa839
Bobby R, General Manager at The Papandayan, responded to this review

Dear sylviaa839 Thank you for your review about The Papandayan. We are delighted to hear that you like the room, the food and that overall you enjoyed your stay at our hotel, with the exception of the noise from the window, please accept our apologies. We have shared your feed back to the department concerned for our improvement in meeting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Kafe Burangrang Lounge
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Most elegant, luxurious 5-star hotel, The Papandayan unveils the art of hospitality, committed to delivering the promise in every moment of every stay where impeccable staff prides themselves in exceeding your every expectations. Centrally located in the most strategic location of the thriving business hub of Jl Gatot Subroto 83, it is set away from the congested one way thoroughfares, offering many avenues of accessibility to the property. ... more   less 

Additional Information about The Papandayan

Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: RM348 - RM464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Papandayan 4*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Asiatravel.com Holdings, TripOnline SA and Booking.com so you can book your The Papandayan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Papandayan Hotel Bandung
Papandayan Hotel Bandung
Hotel Style:
#6 Family Hotel in Bandung
#9 Luxury Hotel in Bandung
#9 Spa Hotel in Bandung
#18 Business Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from The Papandayan staff and other travellers.
7 questions
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Questions? Get answers from The Papandayan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i like my room in the top floor”
 of 5 bubbles IGRetna, 14 Dec 2016 | Read review
“That's a matter of taste and personal sensitivities !!!?”
 of 5 bubbles merp16, 7 Oct 2016 | Read review
“choose the non-smoking floor eventhough it's more expensive”
 of 5 bubbles erlinelm, 2 Oct 2016 | Read review
“great service, great interior inside the room, best breakfast in bandung.”
 of 5 bubbles mrfoodj, 15 Sep 2016 | Read review
“higher floor as the hotel only has 4 or 5 floors”
 of 5 bubbles mundockv, 7 Sep 2016 | Read review
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