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The Papandayan

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The Papandayan
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389 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Jakarta, Indonesia
Reviewed 8 November 2016

The Hotel is Good and Clean The Location is also Good Big Room and the Air Condition is Cool. It is recommended Hotel for stay with Family. Weakness : No Lift for disable people (you should use Serviced Lift instead of the Guest Lift)

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Helpful?
Thank 11ayum
Bobby R, General Manager at The Papandayan, responded to this review

Dear 11ayum, Thank you for your comments about The Papandayan. It is our pleasure to learn that you enjoyed your stay at our hotel, and that you were happy with our facilities. We have taken your comment about the lift for disable to consideration for future Your recommendation to other travelers about our hotel is very much appreciated. We are...

Reviewed 19 October 2016 via mobile

I stayed there for 2 nights and booked Classic room. When I arrived they gave me a free upgrade Ambassador Room, what a lovely surprise. The room was so clean and the bathroom was spacious. My husband and my Little toddler daughter really enjoy staying there. The food had a wide of variety, but the taste could be better. They...

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Helpful?
Thank Fanny F
Bobby R, General Manager at The Papandayan, responded to this review

Dear Fanny F, Thank you for your kind comments about The Papandayan. We are happy to hear that you, your husband and your little daughter enjoyed staying at our hotel. Your comments about the taste of the food and the warm pool would be considered for our improvements, thank you for your valuable feedback. We are looking forward to welcoming...

Reviewed 16 October 2016 via mobile

It's a nice luxurious hotel in Bandung city. We stayed weekend for 2 days and got offer from hotel website. Room was bright and good. Big toilet with standing and bath tub. Neat clean and friendly staff. Best Breakfast I ever had in any hotels till now. More than 100 varieties of food with different counters. Indoor and outdoor seating....

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Helpful?
Thank Heinken C
Bobby R, General Manager at The Papandayan, responded to this review

Dear Heinken C, Thank you very much for your comments about The Papandayan. It is such a great pleasure for me to share your kind comments to our associates about how happy you were with our facilities and services, much appreciated! We are sorry to hear about your experience when you were travelling to Lembang. It is recommended to go...

Jakarta, Indonesia
Reviewed 13 October 2016

We just stayed 1 night in this hotel with my family, we booked 2 rooms with a connecting door in the classic room.We'd love to stay at Papandayan, and especially about breakfast. The food is amazing, we can find anything kind of food, and so delicious. I love their sushi & pasta.

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Helpful?
Thank Stefani M
Bobby R, General Manager at The Papandayan, responded to this review

Dear Stefani M Thank you for your kind comments about The Papandayan. It is our pleasure to learn that you enjoyed your stay at our hotel, especially our buffet breakfast. We hope next time your visit to Bandung will be longer that only 1 night so you can enjoy more The Papandayan has to offer. Looking forward to welcoming you...

Singapore, Singapore
Reviewed 10 October 2016

We were in Bandung for business and stayed at The Papandayan. First time in bandung and I must say, I was very impressed with the welcome we received from the front desk, followed by the restaurant staff. Great facilities, good food, clean room and overall a very pleasant stay.

Review collected in partnership with this hotel
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Helpful?
Thank fauziaho322
Bobby R, General Manager at The Papandayan, responded to this review

Dear fauziaho322 Thank you for taking the time to write a review of your stay at The Papandayan. I am very happy to hear that our associates and service met your needs and expectations. We hope next time you visit us is for your holiday instead of business, so you can have time to relax, enjoy our facilities and visit...

Jakarta, Indonesia
Reviewed 9 October 2016 via mobile

I stayed in Standard Room and I love the room so much. It is clean and bright. The furniture is modern, with a relaxing chair and a working desk. Among all the great features in the room, I love the bathroom so so much. It is a see through bathroom 😍 with seperate bathtub and shower, yeaaayyy... spacious, new, clean,...

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Helpful?
Thank princessklepon
Bobby R, General Manager at The Papandayan, responded to this review

Dear princessklepon Thank you very much for your kind comments. It is our goal to exceed our guests' satisfactions and seems like we have with yours. I have shared your comments to our associates, it is such an encouragement for us to always improve our standards. Again, your comments is very much appreciated. We are looking forward to welcoming you...

Jakarta, Indonesia
Reviewed 7 October 2016 via mobile

I'm spa enthusiast, i think edelweiss spa in the papandayan is greatest one with pleasant jacuzzi and sauna. I love it!! Really enjoy my stay in this hotel..Recomended hotel!! The reception very friendly and helpfull.

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1Thank flo_dianna
Bobby R, General Manager at The Papandayan, responded to this review

Dear flo_dianna, Thank you for your kind comments about our Edelweiss Spa, and thank you for recommending our hotel to other travelers. I believe our entire hotel associates have enjoyed delivering their services to your needs as much as you enjoyed your stay. We are looking forward to welcoming you back to The Papandayan in the near future. Kind regards,...

Jakarta, Indonesia
Reviewed 7 October 2016

I enjoyed my stay at The Papandayan last week. The premises are in perfect condition and extremely clean. The reception and concierge work very well. I enjoyed the calm atmosphere of the Ambassador's Club, and the very friendly staff there. The food was good. The spa at the Edelweiss is one of the vest I know for this category of...

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Helpful?
1Thank merp16
Bobby R, General Manager at The Papandayan, responded to this review

Dear merp16, Thank you very much for your kind comments. It is always our pleasure to learn that you enjoyed your stay and that you are happy with the facilities and services from our associates, especially Kharisma from Edelweiss Spa who will be delighted to be recognized in such friendly manner. It is also good to hear that your event...

Jakarta, Indonesia
Reviewed 3 October 2016

I booked twin bed room in a non-smoking floor and it was super clean and comfy. Idk why but the AC in this hotel ALWAYS super cold, prepare your extra sweater. The room We can hear some noises from neighbors or the alley outside, too bad. Service was excellent. Everyone is kind, even the security guarding the gate :) The...

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Helpful?
Thank Erlinel M
Bobby R, General Manager at The Papandayan, responded to this review

Dear Erlinel M Thank you very much for your valuable feedback. It is thoroughly appreciated that you found our overall products and service excellent during your recent stay. I also took notice of your comments in relations to the AC and the location of the pool which is adjacent to the meeting room. Please be rest assure that we will...

Singapore River, Singapore
Reviewed 20 September 2016

Value for money with knowledgable staffs at front desk and everywhere, good food and breakfast with good location. Friendly staff with good Drivers from hotel. Always looking forward for the next trip to book the same hotel.

Review collected in partnership with this hotel
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Helpful?
Thank elangcovan
Bobby R, General Manager at The Papandayan, responded to this review

Dear elangcovan, Thank you for your positive comments. We are delighted to hear that you enjoyed your stay with us! I have shared your feedback with all our associates who are very happy that they have made your stay memorable. We are looking forward to welcoming you back to The Papandayan soon.. Kind regards, Bobby Renaldi

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Kafe Burangrang Lounge
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Most elegant, luxurious 5-star hotel, The Papandayan unveils the art of hospitality, committed to delivering the promise in every moment of every stay where impeccable staff prides themselves in exceeding your every expectations. Centrally located in the most strategic location of the thriving business hub of Jl Gatot Subroto 83, it is set away from the congested one way thoroughfares, offering many avenues of accessibility to the property. ... more   less 

Additional Information about The Papandayan

Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: RM343 - RM490 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Papandayan 4.5*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings and Agoda so you can book your The Papandayan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Papandayan Hotel Bandung
Papandayan Hotel Bandung
Hotel Style:
#6 Family Hotel in Bandung
#11 Luxury Hotel in Bandung
#11 Spa Hotel in Bandung
#18 Business Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from The Papandayan staff and other travellers.
7 questions
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Questions? Get answers from The Papandayan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are good with nice view and bright. workstation to carry out your office work is well thought about. Ideal for business traveller.”
 of 5 bubbles SRK017, 8 Feb 2017 | Read review
“i like my room in the top floor”
 of 5 bubbles IGRetna, 14 Dec 2016 | Read review
“That's a matter of taste and personal sensitivities !!!?”
 of 5 bubbles merp16, 7 Oct 2016 | Read review
“choose the non-smoking floor eventhough it's more expensive”
 of 5 bubbles erlinelm, 2 Oct 2016 | Read review
“great service, great interior inside the room, best breakfast in bandung.”
 of 5 bubbles mrfoodj, 15 Sep 2016 | Read review
5 of 5