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Anugrah Hotel

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72 Reviews from our TripAdvisor Community

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Showing 45: English reviews
British Columbia, Canada
Reviewed 3 days ago NEW

okay for 3 stars hotel yes its worth it but breakfast food is below average than other hotel breakfast. the water is leaked on the toilet, i was confused when im in the toilet why the water didnt comes out, but then i realized they turn off the water, when i turn it on the water is leaking everywhere, the...

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Helpful?
Thank Tofrus
iwanw75, General Manager at Anugrah Hotel, responded to this review

Dear Mr.Tofrus, We really take concern for some issue what you had during your stay with us. We apologize for some inconvenience service. I will share this with my team members and make sure will be not happen again to our fellow guests. We are appreciate for your review. Have a great Day...! Iwan Wahyudianto_

Reviewed 6 days ago NEWvia mobile

What a good night to stayed at Anugrah Hotel, Sukabumi. They have a nice and clean room, warm hospitality from all staff, a good food and coffee from oregano n praline, a nice environment and good facilities. Will back again for sure!!!

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Helpful?
Thank Pricilla Fanche... J
iwanw75, General Manager at Anugrah Hotel, responded to this review

Dear Ms.Pricilla F, Thank you for your another review about us. We promise will keep consistent our products and service quality. Looking forward for your incoming stay with us.... Best Regards, Iwan Wahyudainto

Bali
Reviewed 6 days ago NEWvia mobile

I stay in this hotel with my family Wellcome drink,swimming pool,clean and very spacius rooms,nice traditional sunda style breakfast make me realy happy. Sukabumi not a big city,i think this hotel one of the best in sukabumi,if i will ho there again i will stay in the same hotel %100

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Helpful?
Thank bukiaki
iwanw75, General Manager at Anugrah Hotel, responded to this review

Dear Ibu Bukiaki, Thank you for your review, We looking forward for your next visit. Best Regards, Iwan Wahyudianto

Bandung, Indonesia
Reviewed 1 week ago via mobile

Stayed in a deluxe room for a night with my family. Our room was nice and clean, though, our room did not provide us any spoons. I read that this hotel has a nice pastry shop and restaurant. Turned out not to be true. I was excited for the pastry shop. When I tried ordering a cake, no one answered...

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Helpful?
Thank Putri R
iwanw75, General Manager at Anugrah Hotel, responded to this review

Dear Ibu Putri, Regret to hear your experience during your stay at Anugrah Hotel Sukabumi period last week. We apologize that we can`t provide the service and products as your expectation. As our commitment always served the customers satisfaction we will review our staff and products to fix the bad experience you had. We really appreciate for your review and...

Reviewed 2 weeks ago via mobile

I staid at this hotel for 3nights. After 8 hours drive, it's really nice to get pamper in a cozy bed. The check in went smoothly, although I checked in at 00.30 am. The room was spacious, clean and full of amenities. I had planned to stay for one night actually,but because my business in Sukabumi wasn't finish yet, I...

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Helpful?
1Thank siriu
iwanw75, General Manager at Anugrah Hotel, responded to this review

Dear Mr.Siriu, We are glad to have you as our guest. Long trip is problem for some guests who visiting Sukabumi. I suggest you should avoid the traffic in factory area during in/out their workers (6-8am and 4-6pm) except on holiday. We are not only provide transfer in/out from station to the hotel only, but we are happy to dropped...

Tangerang
Reviewed 5 weeks ago

good location near to Salabintana, has coffee shop, serve good food and coffee, but too small parking area, Crowded quest on weekend time. towels and bath assecories need to renew and upgrade. breakfast not much variety. so far this hotel can be recommended

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Helpful?
Thank Susanto-Asman
Iwan W, Manajer Umum at Anugrah Hotel, responded to this review

Dear Mr.Susanto, We apologize can`t provided product and service as per your expectation.Your review very helpful for us to maintain and upgrade the quality. We will take action for your review for convenience of in coming guests and of course for your self. Have a great Day, Iwan wahyudianto

Reviewed 22 October 2016 via mobile

Great hotel with great value for money and great service, profesional in handling event and ball room had great design,room is clean, downside only wifi that occasionally down, however will definitely stay at this hotel when go to Sukabumi

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Helpful?
Thank Irdan l
Iwan W, Manajer Umum at Anugrah Hotel, responded to this review

Dear Mr.Irdan, Thank you for you stayed with Us, we still on progress to upgrade the Wifi facility. Hopefully it will be perfect in the near future. Any way i would like introduce our new facility for your more enjoyable. We have Reflexy & Massage room and Free Gym facility located upper level of "Kayu Manis"main restaurant (near the swimming...

Reviewed 21 October 2016 via mobile

lovely place, warm hospitality, room are so comfy and clean, 24 Hour room service, after 2 night stay and look around finally i decided this hotel for my event on January 2017, many thanks to Mr. Iwan the General Manager and his staff Mr. Erick and Mrs Febri many-many thanks for your warm hospitality.

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Helpful?
Thank dhanys s
iwanw75, General Manager at Anugrah Hotel, responded to this review

Dear Mr.Dhany S, Warmest greeting from Sukabumi..... We are happy can make your business trip as per your expectation. We look forward arranging next event in near future with you. We guaranteed will serve you consistently .... Have a great Day...... Iwan Wahyudianto

Reviewed 20 October 2016 via mobile

Great Hotel with great hospitality.., and they have new facility now.., a gym, that very good for us who always need exercise, they have Pool... And important is the breakfast tasty. Keep good service Anugrah hotel

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Helpful?
Thank bermy p
iwanw75, General Manager at Anugrah Hotel, responded to this review

Dear Mr.Bermy, Thank you for your stayed with us, You right..! we just trial our new reflection & Massage room and good quality gym equipment. Hopefully you and other guests will feel more comfortable with them. See you for in your next visit...... Have a greet weekend Pak Bermy...! Iwan Wahyudianto_

Reviewed 15 October 2016 via mobile

On a recent road trip we stayed over night here. We found staff to be very helpful, friendly and prompt with their service. Beds, rooms, breakfast were all good and seemed a high standard for this area.

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Helpful?
Thank DecJKT
iwanw75, General Manager at Anugrah Hotel, responded to this review

Dear Mr/s.Dec from Jkt, Thank you for your stayed with us....! We will keep steady and keep update regarding our service/product quality. We look forward for your next visit in the near future. Have a wonderful Day...!!! Iwan Wahyudianto

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
We served with heart... ... more   less 

Additional Information about Anugrah Hotel

Address: Jl. Suryakencana no. 82, Sukabumi 43113, Indonesia
Region: Indonesia > Java > West Java > Sukabumi
Price Range: RM174 - RM240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Anugrah Hotel 3*
Number of rooms: 121
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Questions & Answers

Questions? Get answers from Anugrah Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“standard room is enough for couple”
 of 5 bubbles Susanto-Asman, 2 Nov 2016 | Read review
“If you dont smoke ,you can ask for non smoking rooms.”
 of 5 bubbles claudiuc2014, 17 May 2016 | Read review
“WiFi signal not in every room as good. Ask for a room with a good WiFi receipt.”
 of 5 bubbles 879hansm, 29 Jan 2015 | Read review
“The 3rd floor near enterance will be perfect. its have a quite room and nice back window view”
  • 3rd floor corridor to the hotel rooms
 of 5 bubbles ikungadiwar, 7 Dec 2014 | Read review
“They are currently expanding, pray to God that new rooms much better”
 of 5 bubbles jonkopping, 21 May 2013 | Read review
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