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Java Paragon Hotel & Residences

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Traveller (265)
Room & Suite (256)
Dining (86)
Overview
  • Excellent42%
  • Very good37%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“cafe restaurant”(6 reviews)
“lounge bar”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$35.
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Reviews (861)
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533 results
Traveller rating
195
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LanguageEnglish
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195
205
95
20
18
Show reviews that mention
All reviewsciputra world mallcafe restaurantlounge barshopping mallnice hotelbusiness tripliving roomwest surabayaswimming pool isbig mallnon smoking roomrecommended hotelcity viewcomfortable roombreakfast buffetfront officechoose this hotel
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1 - 5 of 533 reviews
A TripAdvisor Member
1
Reviewed 3 days ago via mobile

Hotel is great very good service. Recommend! All the staff very kind and warm. Thanks Ms Rika Will be back to this hotel Near to a big shopping mall The rest on top floor is excellent, same a Avenue and the CafeMore

Thank A TripAdvisor Member
Response from Tri R, Guest Relations Manager at Java Paragon Hotel & ResidencesResponded yesterday

Dear Valued Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for sharing your experience with Java Paragon Hotel and Residences Surabaya at TripAdvisor. We are glad to learn that you enjoyed your stay with the great service from our colleague, Rika....More

Reviewed 6 days ago via mobile

Very nice hotel, Super friendly and polite ,helpfull staff, especially reception Farika, Budi, Ovie and Mr. Yamin Thank you for give the best room .. Facilities were great and nice restaurant with big spread buffets.More

Thank Mike T
Response from Tri R, Guest Relations Manager at Java Paragon Hotel & ResidencesResponded yesterday

Dear Mike T, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you very much for choosing to stay with us here at Java Paragon Hotel and Residences Surabaya and for taking the time to provide us with your generous comments on Trip Advisor!...More

Reviewed 1 week ago via mobile

Do you ever feel leisure while working? Please come to this luxurious hotel to get so much entertainment yet leisuring! This hotel offers cleanliness, modern touch and friendly welcoming. Unfortunately I only stay for a night while it should be min a week :)More

Thank dinadinc
Response from Tri R, Guest Relations Manager at Java Paragon Hotel & ResidencesResponded yesterday

Dear dinadinc, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for your visit and we are delighted to know that you had a memorable stay with us! It is encouraging to know that our service team exceeded your expectations in every step...More

Reviewed 1 week ago

I really enjoy stay at paragon. The have lovely breakfast,, really nice Service,, and because the location at the center of Surabaya, it make me easier going everywhere by walk. I'll stay there again when i come to Surabaya.More

Review collected in partnership with this hotel
Thank mvtita11
Response from Tri R, Guest Relations Manager at Java Paragon Hotel & ResidencesResponded 1 week ago

Dear mvtita11, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Thank you for sharing your experience while staying with us here at Java Paragon Hotel and Residences Surabaya Glad to learn that you enjoyed your stay with us and enjoyed the service, breakfast and...More

Reviewed 1 week ago via mobile

Due to my business trip to Surabaya, we were staying in java paragon hotel and residence in Surabaya. The hotel is very comfortable, with very friendly and helpful staffs, the location is superb... nothing pleased me more than good access to almost everywhere in Surabaya.......More

Thank prietaadriane
Response from Tri R, Guest Relations Manager at Java Paragon Hotel & ResidencesResponded 1 week ago

Dear prietaadriane, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!!! Thank you for taking your precious time to write your review while staying with us It is wonderful to know that you enjoyed the thoughtful service of our team, the comforts of the hotel...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$37 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Surabaya
#7 Luxury Hotel in Surabaya
#14 Business Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$37 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Surabaya
#7 Luxury Hotel in Surabaya
#14 Business Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (265)
Room & Suite (256)
Dining (86)
Pool & Beach (22)
Amenities (48)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
rekria
29 March 2018|
AnswerShow all 2 answers
Response from Paul_and_Marnie | Reviewed this property |
Hotel room had shower only.
1
Vote
Brian C
27 February 2018|
AnswerShow all 2 answers
Response from dave m | Reviewed this property |
Yes. Jogging time in here
0
Votes
al22tecc
9 February 2018|
AnswerShow all 4 answers
Response from Tri R | Property representative |
Dear all22tecc, Warmest Greeting from Java Paragon Hotel and Residences Surabaya!! Kindly be informed that you are able to cross the street from our Hotel to Shangri La. Our security team will be more than happy to assist... More
0
Votes
Room Tips
"city view is the best"
Read review
"better to book deluxe room or above, the superior room is quite small."
Read review
"Rooms on the front side with swimming pool view"
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"check your towels and bed sheets first..."
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