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Hotel Santika Jemursari

Agoda.comUS$36*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$36*
US$36*
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Hotel Santika Jemursari
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129 Reviews from our TripAdvisor Community

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Showing 61: English reviews
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Jakarta, Indonesia
Reviewed 4 days ago NEWvia mobile

I stayed 2 night for business occasions. When i checked in at 8 pm, only 1 reception served so many queue, so it took long time. I only found 2 bottle of mineral water usually 4 bottle in each room. When i called the reception, 1 said for the apologize and would ask the housekeeping to check an the other...

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Helpful?
Thank Mudofir H
London, United Kingdom
Reviewed 2 weeks ago via mobile

Anywhere that makes me fresh pancakes every month morning will get my vote. Big buffet options, decent meeting rooms, good size bedrooms, super friendly staff, and centrally located. A very sound choice.

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Thank the_lofty_attic
Brisbane, Australia
Reviewed 31 March 2017

I stayed at this lovely hotel for 6 days and was highly impressed by the level of service the staff offered; a very warm and welcoming team of staff that were always happy to help. I was surprised by the room, as it exceeds the quality normally seen in Surabaya. The room was modern, clean and comfortable. The room also...

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Helpful?
Thank Jessica M
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Ms. Jessica M. Greeting from Hotel Santika Jemursari Surabaya and thank you for taking your valued time to give us a wonderful review. Your positive feedback on our service, team and facilities is much appreciated and truly motivating our team to keep presenting guests with the best service. However, not all your experience met the expectation especially your daily...

Reviewed 25 February 2017 via mobile

Typical Santika hotel with warm service from the staffs located close to Kawasan Industri Rungkut and Brebek. The room was clean with comfortable bed. They serve indonesia breakfast with very good taste. You will get Kompas newspaper everyday. The gym was simple, no swimming pool. Haven't try the spa. Few good restaurants are close to this hotel. Good place if...

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Helpful?
Thank Krisna P
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Mr. Krisna P. Warmest greeting from Hotel Santika Jemursari Surabaya. Thank you for taking time to write a review of your recent stay at Hotel Santika Jemursari Surabaya. It truly warms our heart to know that our rooms, service, and breakfast and especially our staffs’ service have made a good impression on you. Your compliment is appreciated and motivating...

Malang, Indonesia
Reviewed 5 February 2017

I had to visit some places and they helped me by giving the precise directions. Overall the hotel is clean. You may choose varies for you breakfast. Local food's available. Western ones' also. A convenient hotel, for your visit at jemursari area.

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Helpful?
Thank JengOlieph
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear MS. JengOlieph, Warmest greeting from Hotel Santika Jemursari Surabaya Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. It is such a great pleasure to know that you enjoyed your time with us, happy with the services provided especially with the foods served. We will use this...

Balikpapan, Indonesia
Reviewed 3 February 2017

Chek in/out fast, services from all staff nice, many choices for breakfast. no massage/ spa services in hotel, no swimming pool, bed for twin room is small. please upgrade your facilities. overall ok..

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Helpful?
Thank rochmadz
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Mr.Rochmadz, Warmest greeting from Hotel Santika Jemursari Surabaya. Thank you very much for sharing your feedback, it is such a great pleasure to know that you have enjoyed your time with us. However, it is disappointing to know that not all of your experience meet the expectation. I will share this comment to management to help us improving our...

New York City, United States
Reviewed 12 January 2017

A great choice for all of you business travelers, corporate events, entities, and more! Even though it might be considered as a " budget " hotel for us Westerners, the service, efficiency, cleanliness, and food were truly GREAT VALUE! And if you want to enjoy, revel, and really experience a truly AMAZING, AUTHENTIC, and DELICIOUS Indonesian traditional food fare, then...

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Thank Aryo W
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Mr. Aryo W Greetings from Hotel Santika Jemursari Surabaya and thank you very much for sharing this wonderful review. It truly warms our heart to know that our services, room, especially our breakfast has made a good impression on you. Your positive feedback is much appreciated! And I will use this feedback to share with the Team, in order...

Reviewed 15 November 2016 via mobile

I was going to surabaya for business trip. There were supposed to be 7 room in total. But they only gave us 6 because there were some mixed up in the receptionist. The receptionist aint helping eithet just because we wore extremely casual clothes and looked like some college students. despite the minor discomfort i received, the room service was...

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Thank Sarah R
Sengata, Indonesia
Reviewed 7 October 2016

I was visiting Surabaya for a business purpose. Late arrival from Juanda Airport, I had a taxi taking me to Jemursari Santika Hotel. The hotel location was near to the office I need to visit in Rungkut Industri; but it was a bit far from major city attractions. It's OK to stay one or two nights. The service was OK,...

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Helpful?
Thank Adrianus D
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Mr. Andrianus Darmawan, Warm Greeting from Hotel Santika Jemursari Surabaya Thank you very much for sharing your positive feedback through Tripadvisor. We are happy to know that our rooms, service, and breakfast have made a good impression on you. Your compliment is appreciated and truly motivating our team to keep presenting guests with the best service. Thank you again...

Jember, Indonesia
Reviewed 15 August 2016 via mobile

I stayed overnight for a transit from 34hr air trip. The staffs were so polite, sincere and heartwarming. Room was not so spacious but cutely decorated. I know this is an long-established hotel, but they updated their interior so it displayed modern-antique style. The foods were excellent, numerous options including traditional snacks and drinks. I think their juices were freshly...

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Helpful?
Thank Ariza S
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Mr. Ariza Warmest greeting from Hotel Santika Jemursari Surabaya Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. It is such a great pleasure to know that you enjoyed your time with us, happy with the services provided especially with the foods during breakfast. However, it is...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hotel Santika Jemursari is the ideal base from which to explore the city and surrounding districts. Situated a short stroll from Rungkut Industri Estate, where many national and international companies have factories and offices, and within walking distance of the city's main malls and hypermart, the hotel is also within easy reach of tourist attractions such as the city's famous zoo and the Heroes Monument, as well as the Grand Mosque, the Chinese-style Cheng Ho Mosque and the unique House of Sampoerna cigarette museum. Sightseeing tours of spectacular Mount Bromo can also be arranged. ... more   less 

Additional Information about Hotel Santika Jemursari

Address: Jl. Jemursari no. 258, Surabaya 60237, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: RM154 - RM252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Santika Jemursari 3.5*
Number of rooms: 105
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Hotel Style:
#12 Business Hotel in Surabaya
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Questions & Answers

Questions? Get answers from Hotel Santika Jemursari staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non-smoking rooms”
JessicaM572, 30 Mar 2017 | Read review
“Book early, book for a long-term stay, and be very friendly with the staff. They are very friendly and helpful to begin with anyway!”
aryow974, 11 Jan 2017 | Read review
“Room at lower levels are better due to limited lifts in this hotel.”
Adrianus_Darmawan, 7 Oct 2016 | Read review
“Good all over”
jayakaranm, 29 Apr 2016 | Read review
“go somewhere else”
  • Bed
darrenwX3618JS, 23 Apr 2016 | Read review
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Prices are for 1 room, 2 adults
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