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28/01/2018 29/01/2018
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    Novotel Surabaya Hotel and Suites

    Jl. Ngagel no. 173-175, Surabaya 60246, Indonesia
    011 62 623 15018900
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    28/01/2018 29/01/2018
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    US$39
    US$39
    US$39
    Traveller (590)
    Room & Suite (147)
    Pool & Beach (61)
    Overview
    • Excellent16%
    • Very good43%
    • Average24%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “swimming pool” (60 reviews)
    “water slide” (5 reviews)
    “garden view” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Surabaya Hotel and Suites
    Special Offer: UP TO 30% - EARLY BOOKING
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (933)
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    1 - 5 of 622 reviews

    Reviewed 6 days ago

    The room is great but the swimming pool and jacuzzi was dirty and also the heater in the sauna room is faulty. But aside from that I had a great stay. I love the deers because my girls really had fun feeding them. The breakfast...More

    Review collected in partnership with Accorhotels.com
    Thank Gatot S
    Hotel's Favourite
    Reviewed 20 November 2017

    When i went here.. i brougt my 8 months baby. And the staff always care of us. They ask me if i need a baby box. The swimming pool is very nice and kids friendly. It's a good memory. The breakfast also very delicious.More

    Thank Tania E
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 6 December 2017

    Dear Ms. Tania E, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that...More

    Reviewed 2 weeks ago

    I guess I shouldn't have expected too much of a western way in Surabaya but even so I would have expected the Novotel to have been a little more western than it was. We stayed 10 nights for business and found it to be ok...More

    Thank tony g
    Reviewed 4 weeks ago

    Wedding party preparations at 1AM with hammering, drilling, workers talking, etc. A backdrop/stage being built right behind my window. The pool is interdicted because it is filthy dirty. AC electrical cables exposed. WiFi unstable throughout the day. TV image isn't good for the majority of...More

    Thank Fabio C
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 2 weeks ago

    Dear Fabio C, Greetings from Novotel Surabaya Hotel and Suites Thank you for taking your time to inform us on your experience during your time at the hotel. Having read to your writings, we sincerely apologize that there were few challenges occurs. Please rest assures...More

    Reviewed 4 weeks ago

    I am satisfied with the accommodation for the price but I am slightly dissatisfied with the attitude of the meals and the employees. The discount stores nearby are too far away, and there is inconvenience in life.More

    Review collected in partnership with Accorhotels.com
    Thank 병혁최
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 2 weeks ago

    Dear 병혁최, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$42 - US$63 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 209
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Accorhotels.com, Hotels.com, Expedia, Hotwire, Travelocity, getaroom.com, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Novotel Surabaya Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Novotel Surabaya Hotel Surabaya ,
    • Surabaya Novotel
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    Traveller (590)
    Room & Suite (147)
    Pool & Beach (61)
    Dining (20)
    Hotel & Grounds (365)
    Bathroom (25)
    Family and Play Areas (6)
    Business Centre & Event Rooms (5)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ratna w
    16 June 2017|
    AnswerShow all 3 answers
    Response from duvilla | Reviewed this property |
    In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
    0
    Votes
    Room Tips
    "poolside ground floor"
    Read review
    "Pick the pool view.. excelent"
    Read review
    "Rooms over looking the pool give a great view & are quiet"
    Read review
    "Room with Pool View"
    Read review
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