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Novotel Surabaya Hotel and Suites

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Traveller (711)
Room & Suite (196)
Pool & Beach (88)
Overview
Hotel website
Jl. Ngagel no. 173-175, Surabaya 60246 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Novotel Surabaya Hotel and Suites
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (964)
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637 results
Traveller rating
88
241
176
78
54
Traveller type
Time of year
LanguageEnglish
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88
241
176
78
54
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All reviewsswimming poolgarden viewnice poolspacious roomlobby areataxigymdoormanleisurepurposefoods
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1 - 5 of 637 reviews
Reviewed 5 days ago

Would have given 4 stars if rooms were cleaner. The shelves were too dirty to lay our clothes on. Guess I’ll just have to bring shelf liners should we have to stay here again. We spent the first half hour and lots of tissue paper...More

Thank jonjoey
Hotel's Favourite
Reviewed 22 January 2018 via mobile

Very wonderful experience .. because the hotel is newly developed .. prices is very competitive .. there are many activities around the pool .. the staff is too much friendly .. taxis are available and don’t delay .. overall .. it was a very nice...More

Thank TAMATEMO
Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 29 January 2018

Dear TAMATEMO, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback...More

Reviewed 1 week ago

This is the third time we stayed in this hotel, since we love the swimming pool very bad. A very large pool surrounded by relaxing ambience is this hotel value added. But at our stay this time, we experience very bad hospitality from the hotel...More

Thank Tiwi P
Reviewed 1 week ago

The hotel itself is a little old but the rooms are still super clean & the staff are amazingly helpful. The pool is great and hotel has a very nice vibe to it. The location is ok, there are no restaurants within walking distance but...More

Thank Bryce Y
Reviewed 30 June 2018 via mobile

Hotel is not newly developed but well maintained. Centrally located yet maintain a quiet oasis once you’re inside. Balinese style Adult pool and children’s pool with a slide are the highlights. Buffet breakfast offers good selection from Indonesian to American and Continental. Plenty Parking spaces...More

Thank JTNYC888
Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 4 weeks ago

Dear Valued Guest, Thank you very much for staying with Novotel Surabaya Hotel & Suites and taking the time sharing your valuable experience with us. We are excited to receive your positive feedback. We believe that this feedback could be a strong motivation for all...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$38 - US$47 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$38 - US$47 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (711)
Room & Suite (196)
Pool & Beach (88)
Dining (46)
Family and Play Areas (13)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
ratna w
16 June 2017|
AnswerShow all 3 answers
Response from duvilla | Reviewed this property |
In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
0
Votes
Room Tips
"Hotel isn’t wheel chair friendly. A few steps at the entrance to a lot more to the rooms."
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"poolside ground floor"
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"Pick the pool view.. excelent"
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"Rooms over looking the pool give a great view & are quiet"
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