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    Novotel Surabaya Hotel and Suites

    Jln. Ngagel 173-175, Surabaya 60246, Indonesia
    Hotel website
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$49
          US$44
          US$49
          US$44
          US$49
          US$44
          Traveller (505)
          Room & Suite (132)
          Pool & Beach (50)
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          Overview
          • Excellent15%
          • Very good44%
          • Average24%
          • Poor10%
          • Terrible7%
          Travellers talk about
          “swimming pool” (58 reviews)
          “garden view” (5 reviews)
          “nice garden” (5 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Kitchenette
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Novotel Surabaya Hotel and Suites
          Special Offer: UP TO 30% - EARLY BOOKING
          Hotel deals
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          Mercure Surabaya
          658 reviews
          #25 of 134 hotels in Surabaya
           
          Singgasana Hotel Surabaya
          181 reviews
          #33 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #27 of 134 hotels in Surabaya
           
          The Alana Surabaya
          432 reviews
          #9 of 134 hotels in Surabaya
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (868)
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          There are newer reviews for Novotel Surabaya Hotel and Suites See the most recent reviews

          11 - 15 of 868 reviews

          Reviewed 1 May 2017

          We stay for one night during a wedding party at the pool, the stage are above the pool. Cancelled my swimming time, not sure what kind of stuffs coming to the pool after the party. During 6-9 pm the sound is so loud that the...More

          Thank sbysteve
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 4 May 2017

          Dear sbysteve, Thank you for staying with Novotel Surabaya Hotel and Suites. We feel grateful that you have taking your time to share with us your valuable feedback. Having read on your feedback, it is with our utmost regrets and sincerest apology that you have...More

          Reviewed 24 April 2017

          I was with my family for vacation, spending for 1 night only. The specious room was renovated, so it become modern hotel. The breakfast was great, with many variation of food and drink. The hotel occupied large pool with surrounding the green garden.More

          Review collected in partnership with Novotel Hotels
          Thank agus_wic_2007
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 30 April 2017

          Dear agus_wic_2007, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback...More

          Reviewed 19 April 2017

          I've been using the services of this hotel over the years, and it's a convenient place for me to unwind or just get away for a weekend, and service has been fine except for two experiences. The first was last year sometime in June or...More

          Thank justphoebe
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 30 April 2017

          Dear justphoebe, Thank you for staying with Novotel Surabaya Hotel and Suites. We feel grateful that you have taking your time to share with us your valuable feedback. Having read on your feedback, it is with our utmost regrets and sincerest apology that you have...More

          Reviewed 14 April 2017 via mobile

          Stayed here 3 nights - room is up to standard. Breakfast and lunch are delicious. People are warm and helpful. Male Sauna room is in poor condition. The cold and warm bath plunge areas are smelly. This is the only significantly deficient point,More

          Thank Jack H
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 19 April 2017

          Dear Mr. Jack H, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that...More

          Reviewed 12 April 2017

          The hotel is not located in the city of Surabaya, however, the hotel is just nice for family/ couples for a gateway and just to have a leisure time with their love ones. The room is clean, well furnished and maintained, and the mattress is...More

          Thank Budisantoso K
          Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 19 April 2017

          Dear Mr. Budisantoso K, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team....More

          Mercure Surabaya
          658 reviews
          #25 of 134 hotels in Surabaya
           
          Singgasana Hotel Surabaya
          181 reviews
          #33 of 134 hotels in Surabaya
           
          Grand Darmo Suite by AMITHYA
          328 reviews
          #27 of 134 hotels in Surabaya
           
          The Alana Surabaya
          432 reviews
          #9 of 134 hotels in Surabaya
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast included
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$37 - US$54 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #20 Luxury Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Kitchenette
          • Number of rooms
          • 209
          • Reservation Options
          • TripAdvisor is proud to partner with Hotwire, Hotels.com, ACCOR, Priceline, Travelocity, Expedia, Booking.com, TripOnline SA, Cancelon, Cheap Tickets and HRS so you can book your Novotel Surabaya Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Novotel Surabaya Hotel Surabaya ,
          • Surabaya Novotel
          Add Photo Photos
          Traveller (505)
          Room & Suite (132)
          Pool & Beach (50)
          Dining (17)
          Hotel & Grounds (302)
          Bathroom (24)
          Family and Play Areas (6)
          Business Centre & Event Rooms (4)
          Nearby
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          Grand Darmo Suite by AMITHYA
          328 reviews
          .41 km away
           
          Nearby Restaurants
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          Rawon Pak Pangat Wonokromo
          21 reviews
          .91 km away
          Janggala Restaurant
          14 reviews
          .01 km away
          Nearby Attractions
          Surabaya Town Square
          435 reviews
          1.39 km away
          Bungkul Park
          666 reviews
          .61 km away
          Suroboyo Monument
          164 reviews
          .51 km away
          Surabaya's Zoo
          246 reviews
          .71 km away
          Questions & AnswersAsk a question
          ratna w
          1.How far is the hotel from the airport and how long it takes? 2. Do you provide bed for baby? Is it free or charged? Thanks
          16 June 2017|
          Answer Show all 3 answers
          Response from duvilla | Reviewed this property |
          In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
          0
          Votes
          Room Tips
          "Room extremely comfortable which met all our needs."
          Read review
          "Pool view or Pool terrace rooms are highly recommended"
          Read review
          "Do not stay at the room facing the pool during the function at the pool side"
          Read review
          "Towel and amenities should be improved in term of the color of your towel"
          Read review
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