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28/01/2018 29/01/2018
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    Novotel Surabaya Hotel and Suites

    Jl. Ngagel no. 173-175, Surabaya 60246, Indonesia
    011 62 623 15018900
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    28/01/2018 29/01/2018
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    US$39
    US$39
    US$39
    Traveller (590)
    Room & Suite (147)
    Pool & Beach (61)
    Overview
    • Excellent16%
    • Very good43%
    • Average24%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “swimming pool” (60 reviews)
    “water slide” (5 reviews)
    “garden view” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Surabaya Hotel and Suites
    Special Offer: UP TO 30% - EARLY BOOKING
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (933)
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    11 - 15 of 622 reviews

    Reviewed 12 November 2017 via mobile

    Fist time staying here. There was wedding happening when I arrived. It was super crowded. Didn’t have a place to order food in the restaurant due to only have 1 restaurant and is being used as the wedding function. Have to no choice than to...More

    Thank TravelerCG1
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 6 December 2017

    Dear TravelerCG1, Thank you for taking your time to inform us on your experience during your time at the hotel. Having read to your writings, we sincerely apologize that the F&B experience was not up to your expectations. Please rest assures that we will address...More

    Reviewed 12 November 2017 via mobile

    I stayed here at novotel surabaya from 10 to 12 november. And i would like to say thank you for the F&B team for beeing so very flexible and professional during the wedding, my sister wedding held on the swimming pool area at the evening,...More

    Thank yoyo d
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 6 December 2017

    Dear Mr. yoyo d, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team....More

    Reviewed 1 November 2017

    Room was clean and as per description on website. I got a an upgrade. Staff were friendly and check in was very smooth. Breakfast selection was decent and chef made vegetarian noodles for us upon request.More

    Review collected in partnership with Accorhotels.com
    Thank rikesh631
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 3 November 2017

    Dear rikesh631, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this feedback...More

    Reviewed 31 October 2017

    Very clean & comfortable rooms. Breakfast is very very good with a large variety of both local & western dishes, coffee is excellent. The hotel Pool is very large with paddle pools for the tiny tots & a slide into a slightly deeper pool for...More

    Thank Bowz6
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 3 November 2017

    Dear Bowz6, Thank you for staying with Novotel Surabaya Hotel and Suites and thank you for taking your time to share with us your stay experience. We are excited to receive your positive feedback and definitely it will be shared among the team. Your feedback...More

    Reviewed 29 October 2017 via mobile

    its has good location , near wonokromo and only need 10 minutes from bungurasih. It clean up everyday, and ilove it. But they give only one toothbursh. Huff there are mini bar but u must paid it, not free except tea and coffee.More

    Thank titis d
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 31 October 2017

    Dear Ms. titis d, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. Related to our ammenities, should you required for additional, our Housekeeping...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$42 - US$63 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 209
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Accorhotels.com, Agoda, Hotwire, getaroom.com, Travelocity, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Novotel Surabaya Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Novotel Surabaya Hotel Surabaya ,
    • Surabaya Novotel
    Add Photo Photos
    Traveller (590)
    Room & Suite (147)
    Pool & Beach (61)
    Dining (20)
    Hotel & Grounds (365)
    Bathroom (25)
    Family and Play Areas (6)
    Business Centre & Event Rooms (5)
    Nearby
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    Ask a question
    Questions & Answers
    ratna w
    16 June 2017|
    AnswerShow all 3 answers
    Response from duvilla | Reviewed this property |
    In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
    0
    Votes
    Room Tips
    "poolside ground floor"
    Read review
    "Pick the pool view.. excelent"
    Read review
    "Rooms over looking the pool give a great view & are quiet"
    Read review
    "Room with Pool View"
    Read review
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