We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arcadia Surabaya Hotel

Save
Traveller (129)
Room & Suite (46)
Dining (14)
Overview
  • Excellent20%
  • Very good41%
  • Average29%
  • Poor8%
  • Terrible2%
Travellers talk about
“jembatan merah”(17 reviews)
“ibis rajawali”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (295)
Filter reviews
183 results
Traveller rating
35
68
59
16
5
Traveller type
Time of year
LanguageEnglish
More languages
35
68
59
16
5
Show reviews that mention
All reviewsjembatan merahibis rajawaliheritage buildingmadura islandsuramadu bridgepleasant hotelthree nightsbusiness tripmeeting roombreakfast menunice roomplazaheroeshistoricallymonumentinteriortaste
FilterEnglish
Updating list...
1 - 5 of 183 reviews
A TripAdvisor Member
1
Reviewed 1 week ago via mobile

During stayed there i found strategis location, closed with sunan ampel place And quite hotel, And all staff was very humble and always pay attention what we need espcially when i asked to front office to ms LINDA she was really Nice, when we were...More

Thank A TripAdvisor Member
Reviewed 14 March 2018

Stayed there during a business trip and found out that this hotel is an old building that had been renovated in some of its parts but not really adequate. The spacious room but not for the bathroom. The breakfast quality was not good, not tasty...More

Thank SkylimitW
Reviewed 8 December 2017

What I like from this hotel is the location is so strategic easy to go everywehere just near by.Food variety on breakfast is a lot you know, and I love it. The room is clean with city view, and again I love it. The last...More

Thank Boengsoe Y
Reviewed 15 January 2017 via mobile

First of all, the hotel already changed name. It's Hotel Arcadia instead Ibis Rajawali. But, for easier trip, when you take a public transport, just say Ibis Rajawali 👍🏻 Reception: Come in, state my name, 2-3 minutes, check in already. Nice~ Room: The room is...More

Thank Klazzy86
Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 16 January 2017

Dear Reviewer, Thank you for your time to share your nice experience during stay in ibis Surabaya Rajawali. It is always a pleasure to receive feedback and information to all reader. I will share your comments with our team. I am sure that this feedback...More

Reviewed 12 January 2017

Ibis is a modern hotel, but it is located in old tradional area that should be preserved. It has such a special kind of atmospere. They have neat room and also good food. They have nice meeting room for business.More

Thank gmtedja
Response from Harimurti W, General Manager at Arcadia Surabaya HotelResponded 16 January 2017

Dear Reviewer, Thank you for your time to share your nice experience during stay in ibis Surabaya Rajawali. It is always a pleasure to receive feedback and information to all reader. will share your comments with our team. I am sure that this feedback will...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$27 - US$47 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Surabaya
#24 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$27 - US$47 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Surabaya
#24 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (129)
Room & Suite (46)
Dining (14)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
jomeiliyana2016
7 July 2016|
AnswerShow all 4 answers
Response from 21dea | Reviewed this property |
it takes 1 hour from Juanda to Ibis Rajawali by taxi. Or if you have Uber apps, it offers cheaper price than taxi.
1
Vote
Room Tips
"ask for a non-smoking room"
Read review
"Preferable choose the room on Non Smoking Floor - more comfortable"
Read review
"Floors higher than 6th floor are quiet."
Read review
"Higher floors for more light and better view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing