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Hotel Majapahit Surabaya

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#1 of 129 Hotels in Surabaya
Certificate of Excellence
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Hotel Majapahit Surabaya
Hotel Majapahit Surabaya
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762 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Morehead, Kentucky
Reviewed 29 March 2015

During a two week visit to Indonesia in 2014 my friend and I decided to include a stop over in Surabaya, the second largest city in the country. We both quickly agreed that our stay would be at the Majapahit Hotel in the city. Built in 1910 the colonial style hotel looked wonderful and very well kept. This hotel blends...

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Helpful?
Thank Steve B
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Nice review! We hope to have the pleasure to see you again at our Grande Dame... George Hazard / General Manager

Singapore
Reviewed 17 March 2015

We only spent a night in a Garden Terrace room, but it was a real pleasure. We'd choose to return there over any other hotel. Fully deserves its top rating on Trip Advisor. Not sure about room stds, not having stayed at Raffles Hotel S'pore (RHS), but everything else had the same look; peaceful, spacious courtyards despite town centre locn,...

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Helpful?
Thank PKChia
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice review. We hope that you will enjoy future stays at Majapahit! George Hazard / General Manager

Singapore, Singapore
Reviewed 14 March 2015

The first thing which I noticed when I walked into the hotel, and confirmed during my two nights stay there, is that there were not many guests at the hotel. While this contributed to a great stay for us, with staff being able to attend to us promptly, and always with a smile, and some getting to know us within...

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Helpful?
Thank AlwiHafiz
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice words.Our staff is our main asset and we are happy to have build a strong team/ We hope to see you soon at our Grande Dame. George Hazard / General Manager

Surabaya, Indonesia
Reviewed 12 March 2015 via mobile

This hotel is super excelent, you will have experiences of ancient indonesia. The building have lot of historical spot for taking super excelent picture. I have executive room it have large spacious room, comfy bed flufy pillow, the air conditioner are very chill, really! If you interested for historical guidance the hotel will charge you IDR 85.000/ person they will...

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Helpful?
Thank Aziz Y
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your encouraging words and hope to see you back at the Grande Dame! George Hazard / General Manager

Bandung, Indonesia
Reviewed 10 March 2015

First of all, the location is at the city center, at the heart of Surabaya thus close to most of business spots . Secondly, it is classic but well maintained with great heroic stories behind. Third big plus : the service is just excellent, the staffs are friendly and professional. Last but not least, the room is great..spacious with classic...

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Helpful?
Thank andibelanda
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review and hope to see you back at the Grande Dame! George Hazard / General Manager

Jakarta, Indonesia
Reviewed 10 March 2015

A beautiful Colonial Era hotel with a classic design & furnishings yet modern conveniences. This place has loads of character. You can easily imagine what Expat life was like in the early 1900's in Surabaya. Beautiful gardens, comfortable rooms, and unique lobby and function rooms. Definitely worth a visit and a stay.

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Thank JavaCamel
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review. We are glad you had a good stay and we hope to see you again! George Hazard / General Manager

Reviewed 9 March 2015 via mobile

stayed in majapahit though was on a business trip and my usual hotel is always the sheraton. the checkin was pretty smooth - in general you can get away with a lot of attention as i was one of the only guests on the property - the hotel lush lawns and property takes you back to the colonial era! rooms...

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Thank HappyTrip68
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your review. We are glad you had a good stay. Call again soon! George Hazard / General Manager

Jakarta
Reviewed 5 March 2015

This is the most historic hotel in Surabaya. For those people who love antique things, this is definitely a must! Even the lamp button is made of brass with cute little stick to turn it on / off. The garden is pretty and often used for photo background. The staffs are professional and very helpful. My only drawback is that...

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Helpful?
Thank Rikachuuu
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Great review! Thanks! Hope to catch up again soon at the Grande Dame! George Hazard / General Manager

Singapore, Singapore
Reviewed 1 March 2015

I am sure I am choosing the title as above because apart from high standard of service of a good hotel, it has rich character. This hotel is a museum itself. Being an antique hotel, the room is big, comfortable and pleasant. The garden is perfectly maintained with well trimmed lawn and trees, providing shade, peace and calm. Big swimming...

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Thank ThomasBYLee
GeorgeBangkok, General Manager at Hotel Majapahit Surabaya, responded to this review

Must stay indeed... Hope to see you again soon! George Hazard / General Manager

Reviewed 20 February 2015 via mobile

Fantastic! Well what can I say the check in was fast and efficient. Front office was very professional we opted to upgrade for a suite and were charged a reasonable 250 K rupiah per night. Very helpful and courteous staff cannot find any faults. Restaurant was small but had a good choice of breakfast. The hotel is in a renovated...

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1Thank Hashim B
GeorgeHazard, General Manager at Hotel Majapahit Surabaya, responded to this review

Thank you for your nice review. We hope that you will enjoy future stays at Majapahit! George Hazard / General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Hotel Majapahit is a historic luxury hotel in Surabaya, Indonesia. The hotel was founded in 1910 as Hotel Oranje by Lucas Martin Sarkies. During the Japanese occupation of Indonesia the hotel name was changed to Yamato Hotel. Mantrust Holdings Co. became the new owner in 1969 and it was named after the most enduring kingdom of ancient Indonesia. In 1993 it was formerly operated by the Mandarin Oriental group. PT. Sekman Wisata took over the hotel and changed the name to HOTEL MAJAPAHIT in 2006. Located on Jalan Tunjungan in Indonesia's largest city and capital to East Java, the hotel is located in the centre of Surabaya, close to businesses, government offices and the largest shopping district in Surabaya. HOTEL MAJAPAHIT is trully and oasis in the heart of Surabaya. ... more   less 

Additional Information about Hotel Majapahit Surabaya

Address: Jln. Tunjungan 65, Surabaya 60275, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: RM452 - RM762 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Majapahit Surabaya 5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Style:
#1 Luxury Hotel in Surabaya
#1 Business Hotel in Surabaya
#1 Family Hotel in Surabaya
#1 Romantic Hotel in Surabaya
#1 Spa Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Majapahit Surabaya staff and other travellers.
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Questions? Get answers from Hotel Majapahit Surabaya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with garden terrace”
  • Spa with bathtub
  • View from terrace of room
 of 5 bubbles sauraumpfa, 19 Mar 2017 | Read review
“Get Room 109”
 of 5 bubbles Teak101, 3 Mar 2017 | Read review
“2nd floor way back(very quiet) with an outside sitting area!”
 of 5 bubbles 59suzanneb, 19 Feb 2017 | Read review
“Select the room(s) that faces the rear garden”
 of 5 bubbles silvios531, 4 Feb 2017 | Read review
“Ground floor rooms overlooking the pool”
 of 5 bubbles Drakesdrummer, 8 Dec 2016 | Read review
5 of 5