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    JW Marriott Hotel Surabaya

    Jl. Embong Malang 85-89, Surabaya 60261, Indonesia
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    04/03/2018 05/03/2018
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    US$71
    US$72
    US$71
    Traveller (933)
    Room & Suite (302)
    Dining (99)
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    Overview
    • Excellent56%
    • Very good35%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
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    Offers from JW Marriott Hotel Surabaya
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    Rooms
    4 Mar5 Mar
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (887)
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    1 - 5 of 626 reviews

    Reviewed 1 week ago

    I came to Surabaya quite often, but this is my first time stay at JW Marriott. I'm so impressed with very thing that this hotel have. I stay 1 night at twin bed room on 8th February, the city view was wonderful enough, the room...More

    Thank namakueko
    Reviewed 2 weeks ago via mobile

    Marriot Surabaya is not a new hotel but I can tell that they do well in maintaining the quality and condition of their room and hotel. Room is not fancy, but big and clean and the bed is also comfortable. Bathroom is very clean as...More

    3  Thank 661ellenb
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 1 week ago

    Dear 661ellenb, We are pleased to know that overall you have a pleasant stay with us. Our breakfast buffet at the newest Pavilion Restaurant has received many positive comments from the guest and we are glad that you liked it too. We hope to see...More

    Reviewed 3 weeks ago via mobile

    When we've decided to go back to Surabaya after a long journey in Banyuwangi, we thought we should stay in a very nice hotel which we can relax and chill. Coming from Jakarta, 5 stars hotels in Surabaya priced almost half of what we should...More

    4  Thank AdeTiti
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 1 week ago

    Dear AdeTiti, Thank you for taking your valuable time to write such a detailed and positive review of your stay at JW Marriott Surabaya and giving us the highest rating. We are thrilled to hear that you found the hotel facilities were certainly lived up...More

    Reviewed 4 weeks ago

    Stayed here from 16-18 january 2018 on marriott points. I had a very nice stay. The hotel is a big building and has a very nice lobby. The room was big and classic decorated with a nice bathroom. I had a great view from the...More

    4  Thank amaaten10
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 3 weeks ago

    Dear amaaten10, Thank you for taking your valuable time to write such a positive review of your stay at JW Marriott Surabaya and giving us the highest rating. We are delighted to hear that you found the hotel facilities were certainly lived up to your...More

    Reviewed 4 weeks ago

    This luxury hotel has everything you can possibly need to make your time in Surabaya memorable: Large, clean rooms overlooking the city with all the amenities and comfort you need. After a busy day, the spa and a wonderful pool including water fall awaits you,...More

    6  Thank gl5002018
    Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 3 weeks ago

    Dear gl5002018, We are delighted to read about your wonderful experience during your stay with us! Your thoughtful comment will be shared with our team to motivate us in consistently giving the best service to our valuable guests and we hope to see you return...More

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    123456126
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$75 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Surabaya
    • #2 Family Hotel in Surabaya
    • #3 Luxury Hotel in Surabaya
    • #6 Business Hotel in Surabaya
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 407
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Agoda, Travelocity, Hotels.com, Orbitz, Hotwire, Cancelon and getaroom.com so you can book your JW Marriott Hotel Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Marriott Surabaya ,
    • Jw Marriott Surabaya ,
    • Surabaya Marriott
    Add Photo Photos
    Traveller (933)
    Room & Suite (302)
    Dining (99)
    Pool & Beach (34)
    Business Centre & Event Rooms (7)
    Nearby
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    Ask a question
    Questions & Answers
    sBerri
    31 October 2017|
    AnswerShow all 2 answers
    Response from azleena63 | Reviewed this property |
    Sorry...didn’t have time to check out the gym. The restaurant is completed. it’s bigger n nicer now. Love the food there!
    0
    Votes
    doxx
    20 October 2017|
    AnswerShow all 2 answers
    Response from JWMarriottSurabaya | Property representative |
    Dear doxx, Thank you for your question. Taking taxi from airport to hotel is around IDR 200,000-250,000. We also provide car arrangement to go to Kediri. For further assistance, please contact us at +62 31 545 8888 Warm... More
    0
    Votes
    its_doctor_d
    4 April 2017|
    AnswerShow all 5 answers
    Response from ifatimatuszahro | Reviewed this property |
    Around 6. They already served the breakfast.
    0
    Votes
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    Room Tips
    "The shopping mall nearby is great, via the shopping mall you can also go to the Sheraton Surabaya where its..."
    Read review
    "Corner suits tend to be larger"
    Read review
    "best view and quiter rooms at the south side"
    Read review
    "Pool Side better for me"
    Read review
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