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JW Marriott Hotel Surabaya

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Room & Suite (328)
Dining (106)
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Overview
  • Excellent56%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“rawon setan”(35 reviews)
“tunjungan plaza”(65 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from JW Marriott Hotel Surabaya
Special Offer: Member Rates
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Offers from JW Marriott Hotel Surabaya
Special Offer: Member Rates
Hotel packages
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (917)
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59
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All reviewsrawon setanthe executive loungetunjungan plazashuttle busbusiness triplobby barrooms are largecorner roomexcellent hotelan upgradebreakfast buffetlate checkfive star hotelbiggest malllocal foodf bhotel staff
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1 - 5 of 644 reviews
Reviewed yesterday

The JW Marriott Surabaya is one of leading luxury hotels in Surabaya. The room is spacious, bed is very comfortable and the bathroom is provided with separated bed and shower bunk. Staff are helpful, professional and warm. Upon arrival, you can feel the hotel is...More

Thank Alan T
Reviewed yesterday

I stayed here for 4 nights in mid-April. This was my 4th stay at this hotel, and I thoroughly enjoyed it. The facilities are first class; the staff are friendly and go out of their way to be helpful; the buffet breakfast is excellent (even...More

1  Thank Andrew B
Reviewed 5 days ago via mobile

I Was there recently for business for a week. Not only the strategic location but also So happy with the service, spacy room, the breakfast , gym facility and sauna. It's so good. But unfortunately not really suitable for a tall guests. Really enjoy my...More

Thank Ellen P
Reviewed 6 days ago via mobile

Spacious & clean room, spacious working desk, easy to control console for light's room including USB socket, clean bathroom. A very nice resto at Pavilion for breakfast, a very good cappucino. A very nice swimming pool.

Thank Daniel L
Reviewed 1 week ago

We booked to stay here for three nights, but I could eventually join on the second night after playing tennis at Sheraton. The hotel was improved here and there, definitely the most modern in the city! Modern as their technology, I personally can say, "life...More

Thank ADTodani
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Outdoor pool
Details
Price range
US$71 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Surabaya
#3 Spa Hotel in Surabaya
#4 Luxury Hotel in Surabaya
#6 Business Hotel in Surabaya
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$71 - US$107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Surabaya
#3 Spa Hotel in Surabaya
#4 Luxury Hotel in Surabaya
#6 Business Hotel in Surabaya
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (1000)
Room & Suite (328)
Dining (106)
Pool & Beach (34)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
sBerri
31 October 2017|
AnswerShow all 3 answers
Response from azleena63 | Reviewed this property |
Sorry...didn’t have time to check out the gym. The restaurant is completed. it’s bigger n nicer now. Love the food there!
1
Vote
doxx
20 October 2017|
AnswerShow all 2 answers
Response from JWMarriottSurabaya | Property representative |
Dear doxx, Thank you for your question. Taking taxi from airport to hotel is around IDR 200,000-250,000. We also provide car arrangement to go to Kediri. For further assistance, please contact us at +62 31 545 8888 Warm... More
0
Votes
its_doctor_d
4 April 2017|
AnswerShow all 6 answers
Response from Ellen P | Reviewed this property |
had it before 6
0
Votes
Room Tips
"high floor"
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"The shopping mall nearby is great, via the shopping mall you can also go to the Sheraton Surabaya where its..."
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"Corner suits tend to be larger"
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"best view and quiter rooms at the south side"
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