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An extraordinary oasis of calm and refinement, the 5-star JW Marriott Hotel Surabaya in Indonesia exudes the sophistication and intuitive service expected from the finest luxury hotel in Surabaya. Set in the heart of the burgeoning business and shopping district, guests will find spacious East Java Indonesia accommodations featuring exquisite European decor, marble baths, and sublime luxury bedding. Dining at the JW Marriott Hotel Surabaya is a culinary journey, with international sensations tempting guests at our Pavilion Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and the acclaimed Vis a Vis French Restaurant.
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Shuttle Bus Service
Smoking rooms available
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Jl. Embong Malang no. 85-89, Surabaya 60261 Indonesia
All reviews rawon setan the executive lounge tunjungan plaza shuttle bus business trip japanese restaurant rooms are large lobby bar corner room excellent hotel an upgrade breakfast buffet late check five star hotel duty manager local food shopping mall
It's the second time I stayed at this hotel and I always enjoy all the facilities offered. The room very clean and complete amenities in bathroom, the bed is comfortable. Special thanks to Executive Housekeeper Mr. Andrian for the arrangement my extended room. The breakfast...More
Stay for bussines purpose. Very comfort hotel with complete facility and affordable price for 5 star hotel. Good hospitality from staff especuially at the restaurant. Many kind of breakfast menu give opportunity to try Indonesian, Japanese and European style food
Had a very pleasant stay so far. The staffs are very polite and welcoming. They made you feel comfortable and their greetings are personalized. It has been a while since my last visit but the service lead at the breakfast place still remembers me. How...More
My wife and I had lunch today at the Lobby Lounge. She ordered Chicken Thai Green Curry and I ordered Chicken Tikka. The food was tasteless and insipid, the chicken undercooked and bad pieces, the paratha oily to a superlative degree (!) and definitely neither...More
Date of stay: December 2018
Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 1 week ago
Thank you for taking the time to write a review about your recent dining experience. We really appreciate your feedback and this will be shared to the team as an encouragement to improve our level of service.
We hope to have another opportunity...More
This place defines the word HOSPITALITY.Great location, really pleasant and clean rooms, outstanding service from all staffs. Thanks for fast and excellent service at frontdesk. Wonderful interiors, very good service and excellent dining too, great breakfast, everything, must recommend this hotel for any purpose!