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JW Marriott Hotel Surabaya

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
An extraordinary oasis of calm and refinement, the 5-star JW Marriott Hotel Surabaya in Indonesia exudes the sophistication and intuitive service expected from the finest luxury hotel in Surabaya. Set in the heart of the burgeoning business and shopping district, guests will find spacious East Java Indonesia accommodations featuring exquisite European decor, marble baths, and sublime luxury bedding. Dining at the JW Marriott Hotel Surabaya is a culinary journey, with international sensations tempting guests at our Pavilion Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and the acclaimed Vis a Vis French Restaurant.
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Property amenities
Pool
Room Service
Restaurant
Business Centre with Internet Access
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Public Wifi
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Family Rooms
Suites
Air Conditioning
Smoking rooms available
Minibar
Good to know
HOTEL STYLE
Luxury
Business
HOTEL CLASS
Hotel links
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Hotel deals
Hotel packages
Reviews (1,022)
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703 results
Traveller rating
378
235
63
11
16
Traveller type
Time of year
LanguageEnglish
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378
235
63
11
16
Show reviews that mention
All reviews rawon setan the executive lounge tunjungan plaza shuttle bus business trip japanese restaurant rooms are large lobby bar corner room excellent hotel an upgrade breakfast buffet late check five star hotel duty manager local food shopping mall
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1 - 5 of 703 reviews
Reviewed yesterday

It's the second time I stayed at this hotel and I always enjoy all the facilities offered. The room very clean and complete amenities in bathroom, the bed is comfortable. Special thanks to Executive Housekeeper Mr. Andrian for the arrangement my extended room. The breakfast...More

Date of stay: December 2018
Thank yurin_nat23
Reviewed 1 week ago via mobile

Stay for bussines purpose. Very comfort hotel with complete facility and affordable price for 5 star hotel. Good hospitality from staff especuially at the restaurant. Many kind of breakfast menu give opportunity to try Indonesian, Japanese and European style food

Date of stay: December 2018
Thank ramsesfernando
Reviewed 1 week ago via mobile

Had a very pleasant stay so far. The staffs are very polite and welcoming. They made you feel comfortable and their greetings are personalized. It has been a while since my last visit but the service lead at the breakfast place still remembers me. How...More

Date of stay: December 2018
Thank azleena63
Reviewed 1 week ago

My wife and I had lunch today at the Lobby Lounge. She ordered Chicken Thai Green Curry and I ordered Chicken Tikka. The food was tasteless and insipid, the chicken undercooked and bad pieces, the paratha oily to a superlative degree (!) and definitely neither...More

Date of stay: December 2018
Thank sananju
Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 1 week ago

Dear sananju, Thank you for taking the time to write a review about your recent dining experience. We really appreciate your feedback and this will be shared to the team as an encouragement to improve our level of service. We hope to have another opportunity...More

Reviewed 2 weeks ago via mobile

This place defines the word HOSPITALITY.Great location, really pleasant and clean rooms, outstanding service from all staffs. Thanks for fast and excellent service at frontdesk. Wonderful interiors, very good service and excellent dining too, great breakfast, everything, must recommend this hotel for any purpose! We...More

Date of stay: February 2018
Thank patzlynn
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Questions & Answers
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monazhang82
20 November 2018|
Answer
Response from daaronz | Reviewed this property |
Untuk centimeternya saya tidak pasti. Namun sangat besar daripada ukuran twin bed di hotel lain. Untuk kingnya mungin 180*200 atau lebih.
0
Votes
monazhang82
20 November 2018|
AnswerShow all 4 answers
Response from AlbertLin2910 | Reviewed this property |
Kingnya lebarnya 2mx2m dan twinnya 160cmx2m, kl bawa anak kecil mgkn akan lbh nyaman ambil yg twin
0
Votes
billhX828
18 October 2018|
AnswerShow all 3 answers
Response from kerindsing | Reviewed this property |
The hotel can arrange the tour but they will do it through a tour operator. It will save you money if you book it directly with the tour operator. They are available in Tanjungan Plaza nearby.
0
Votes
Room Tips
"Room with city view"
yurin_nat23
yesterday
Read review
"Higher floors and stay away from the lift."
ahKenny
2 weeks ago
Read review
"Ask for a secluded room."
Heather-Jephcott
3 Sep 2018
Read review
"Connecting rooms are available for family"
Zacharias329
25 Jun 2018
Read review
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PRICE RANGE
US$63 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott surabayajw marriott surabayasurabaya marriott
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
407
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