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Bumi Surabaya City Resort

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#7 of 125 Hotels in Surabaya
Certificate of Excellence
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Bumi Surabaya City Resort
Bumi Surabaya City Resort
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315 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Semarang, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Come here to join a seminar a 4 days ago. I feel very comfort stay there. Staffs were very nice to serve me at that time. Thank you Leni for best service Also, the best time is when lunch, so may variant the menu, you can find western, traditional, noodle, pasta, everything you want, you can find there....

1 Thank anakris575
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 weeks ago via mobile

The hotel claims to be the friendliest and it has the right to. It may be because the staffing levels are high and they all appear to be unstressed, often smiling and enjoying each other's company. I like this and it makes me feel good too. Thank you Bumi staff. Keep it up.

Thank Yorkshireman27
Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I was recommended to stay in this hotel by my colleagues. And it proved that the hotel is so cozy. The room is spacious, the breakfast area has 2 option, outside and inside area. I prefer the open-garden area for breakfast (as long as no rain). And there are a lot of variety of food during breakfast, but mostly are... More 

Thank FatimaAzzahro
Level Contributor
5 reviews
Reviewed 4 weeks ago via mobile

Short stay in hotel bumi. Overall verry pleased, especially delighted with the breakfasf. The food prepared mostly Indonesian food, not to many variety. But each food has ultra delicious taste. Can't forget the pandan cheese terang bulan (indonesian panacake). The room was sound proofed. The only downfall is the hairdryer. Got shock from the electricity of hairdryer for trying to... More 

Thank Amelinda W
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016

This hotel used to be Hyatt Surabaya. They are still good maintain. Spacious room. Best Location. In The City Central. Great Buffet. Many selection of food. Bring your guest to have Buffet, I'm sure they will love it.

Thank Gary I
Geneva, Switzerland
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 October 2016 via mobile

We went to Surabaya with a small baby, and the hotel had been recommended to us by friends. The premises are beautiful, with plenty of gardens, which is also where you can have your delicious breakfast. Speaking of breakfast: if you were hesitant to eat from the warungs, in the hotel you can try as many dishes are also served... More 

1 Thank MC_Feghali
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 October 2016

I was travelling for business, and it was very nice to return to rest in the hotel. It was nice to spend afternoon to winding down in the coffee shop at the lobby level, while our eyes were overlooking lush garden with the sound of water fountain. The room is spacious, nice bed..... I slept very well The dining area... More 

1 Thank Dewi M
Bandung, Indonesia
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 October 2016

This is my third times to stay here on my business trip. I always like this hotel because the room is so comfortable and clean, the bathroom is nice and big, the breakfast is delicious with so many varieties of menu. The hotel is located near Tunjungan Plaza Mall so it's quite strategic place. But still the front office's service... More 

Thank irene m
Level Contributor
4 reviews
Reviewed 11 September 2016

A marvellous experience in the renovated"old" Hyatt Hotel,remarkable grandeur,muonumental styling,very centrally located about ca 500 m from the ,interconnected,main malls. Surabaya.Especially we enjoyed the daily very extensive and delicious breakfast and high cuisine diner-buffet.It has a very good cost/benefit ratio,also compared with equally classified hotels(we visit Indonesia yearly during the last 18 years).All served in a romantic environment with the... More 

Thank Hans235
Singapore, Singapore
2 reviews
Reviewed 10 September 2016

My wife and me stayed for 3 nights. It was a wonderful experience. The location of the hotel is central with a spacious garden as a green oasis. The room was spacious and well furnished. The reception staff was most courteous and helpful. We requested for late check-out as our flight was in the evening, and they happily granted us... More 

Thank Tan122013

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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Bumi Surabaya City Resort is an elegant city resort in the heart of the city just 30 minutes from the airport. It incorporates a charming garden with mature trees and waterways to calm the senses amidst the hustle and bustle of downtown Surabaya. The city resort anticipates the needs of business and leisure travelers alike with an extensive array of meeting and recreational facilities. Accommodation is a total of 242 contemporary rooms and suites styled with subtle references to Java's rich artistic heritage. ... more   less 

Additional Information about Bumi Surabaya City Resort

Address: Jln. Basuki Rachmad 106 - 128, Surabaya 60271, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: RM351 - RM467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bumi Surabaya City Resort 5*
Number of rooms: 242
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Also Known As:
Hyatt Surabaya
Surabaya Hyatt Regency
Hotel Style:
#3 Business Hotel in Surabaya
#5 Romantic Hotel in Surabaya
#5 Family Hotel in Surabaya
#6 Spa Hotel in Surabaya
#7 Luxury Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Bumi Surabaya City Resort staff and other travellers.
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Questions? Get answers from Bumi Surabaya City Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good garden”
 of 5 bubbles anakris575, 20 Nov 2016 | Read review
“The side facing the centre of Surabaya because the 4.00 a.m. Islamitic prayers at the other side...”
 of 5 bubbles Hans235, 10 Sep 2016 | Read review
“Choose one not facing the mosque.”
 of 5 bubbles Tan122013, 10 Sep 2016 | Read review
“Ask room with pool view”
 of 5 bubbles Nanakhoe, 7 Jun 2016 | Read review
“Clean and spacious Suite room”
 of 5 bubbles rakhmio, 27 Apr 2016 | Read review
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