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Artotel Surabaya

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Traveller (546)
Room & Suite (112)
Dining (38)
Overview
  • Excellent32%
  • Very good51%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
“art hotel”(11 reviews)
“studio room”(6 reviews)
“nice design”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (615)
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393 results
Traveller rating
132
198
55
6
2
Traveller type
Time of year
LanguageEnglish
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132
198
55
6
2
Show reviews that mention
All reviewsart hotelstudio roomnice designbudget hotela great staycomfy bedthree starbusiness travelerrooms are cleanroom servicebusiness tripcheck in processcomfortable staywifi connectionnice hotelhotel locatednice room
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1 - 5 of 393 reviews
Reviewed 2 days ago

Nice location, good food for breakfast. I choose smoking for the room and the cigarette smell was disturbing in the beginning but it’s okay after a while. The aircon is not too freezing which is good for me. Overall my stay was great!

Review collected in partnership with this hotel
Thank Adyssa L
Reviewed 1 week ago

I stayed for one night. The location is strategic, easy to move around without too much traffic. There are also some places to eat around the hotel. Food selection is adequate and delicious. I only wish the pillows are not too bloaty :D everything else...More

Review collected in partnership with this hotel
Thank Lucky P
Reviewed 1 week ago

Clean and good location. The room interior is very nice, and the smell in lobby and corridor is refreshing. Cons: there's no refrigerator and there's no electric socket in the bathroom, so it's difficult to hair dry. Overall it was a comfortable stay.

Review collected in partnership with this hotel
Thank Erni P
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 1 week ago

Hi Ms. Erni ... greetings from Artotel Surabaya! Thank you for staying with us and for reviewing us. Glad to know that you had a comfortable stay with us. Looking forward to serve you again and again. We HeART You, Eggy Rigata-Hotel Manager

Reviewed 2 weeks ago

Artotel has different design interior than common hotel. It was full of art, clean and the staff is friendly. But there is not much choice for alternate place to eat near by the hotel. In overall, Artotel is recommended to stay.More

Review collected in partnership with this hotel
Thank jimmysaputra1308
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 1 week ago

Hi Jimmy.... warmest greeting from Artotel Surabaya. Thank you for staying with us and for reviewing us... Glad to know that you love our style. Thank you for the nice review and for recommend us. Can't wait to welcoming you back here! See you and...More

Reviewed 2 weeks ago

The room is clean, i like the pillow and bed.. They are very comfortable Bathroom aren't smell.. The hotel's crew are good too.. Their responses for complains are quick and their hospitality are so good

Review collected in partnership with this hotel
Thank inironi03
Response from ARTOTEL_SBY, General Manager at Artotel SurabayaResponded 2 weeks ago

Dear Sir / Madam ... greetings from Artotel Surabaya! Thank you for staying with us and for reviewing us. Glad to know that you enjoyed your stay with us. Looking forward to welcoming you back here ! We HeART You, Eggy Rigata-Hotel Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$22 - US$30 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Surabaya
#12 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$22 - US$30 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Surabaya
#12 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (546)
Room & Suite (112)
Dining (38)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
unspokenmoo
22 April 2018|
AnswerShow all 5 answers
Response from Ming C | Reviewed this property |
Or you Can just use grabcar from apps
1
Vote
nurraudhah235
27 August 2017|
AnswerShow all 2 answers
Response from | Reviewed this property |
Around 6 am, but you can always ask for an early take outs
1
Vote
nurraudhah235
27 August 2017|
Answer
Response from Aurora Ribka M | Reviewed this property |
Breakfast normally start at 06.00 WIB
1
Vote
Room Tips
"ask for a room that has a street view in upper level"
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"Comfortable Cafe to Enjoy"
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"Ask for high floor as it might help with noise from ground floor as well as view."
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"We had a room on the 6th floor. There was some traffic noise but it did not disturb us."
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