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    Garden Palace Hotel

    Jl. Yos Sudarso no. 11, Surabaya 60271, Indonesia
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    03/12/2017 04/12/2017
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    Savings alert: 33% below average rate

    The price you found is 33% lower than this hotel's average rate of US$45/night.

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    Traveller (289)
    Room & Suite (108)
    Dining (43)
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    Overview
    • Excellent19%
    • Very good49%
    • Average21%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (283)
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    1 - 5 of 159 reviews

    Reviewed yesterday via mobile

    If you’re planning to go to Surabaya for few days, you should stay there in Hotel Garden place which is best one, because shopping malls are very nearby and price is very responsible. Food and facilities are very decent.

    Thank Engr I
    Reviewed 2 weeks ago via mobile

    The hotel card do not work almost everyday so that I could not enter the room in the evening after my full day activity. The management and employee seem do not have any intention to take any corrective actions. Not recomended hotel!More

    Thank alfian a
    Response from Public Relation... M, Hotel Manager at Garden Palace HotelResponded 1 week ago

    Dear alfian a, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your input and review. Hope we can serve you again very soon and looking forward for the next...More

    Reviewed 4 weeks ago

    had lunch at lobby restaurant. Food was okay, cawanmushi was great. variety was great too. so many things to choose from. service was okay too. keep up the good work Garden Palace. however, please pay attention to room temperature at your meeting room. super hot.More

    Thank MeiMeiPorwanto
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 4 weeks ago

    Dear MeiMeiPorwanto, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your feedback and review. Hope we can serve you again very soon and looking forward for the next coming....More

    Reviewed 11 October 2017

    i stayed there for about 7 days in total. Good location near key monuments and shopping malls. The room was good if the bathroom a little tired. Breakfast buffet was adequate if unspectacular. Staff were very attentive. Price at roughly AUS $50-60 was really goodMore

    Thank Andrew R
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 5 weeks ago

    Dear Andrew R, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming....More

    Reviewed 10 October 2017 via mobile

    I have meeting at Caesar Palace, 24th floor The food during lunch was amazing, lots of stall and life cooking. The food quality was awesome as well coffee break. The parking access was easy. Friendly staffMore

    Thank budi065
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 5 weeks ago

    Dear budi065, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming. Best...More

    JW Marriott Hotel Surabaya
    847 reviews
    #3 of 136 hotels in Surabaya
    1.4 km
     
    Swiss-Belinn Tunjungan
    397 reviews
    #2 of 136 hotels in Surabaya
    0.7 km
     
    Hotel Majapahit Surabaya managed by AccorHotels
    838 reviews
    #1 of 136 hotels in Surabaya
    0.8 km
     
    Horison Suites Surabaya
    217 reviews
    #53 of 136 hotels in Surabaya
    0.2 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$38 - US$59 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Surabaya
    • #23 Spa Hotel in Surabaya
    • #24 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Ctrip TA, Agoda, TripOnline SA, Hotwire, Travelocity, Cancelon, Orbitz and Cheap Tickets so you can book your Garden Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    Add Photo Photos
    Traveller (289)
    Room & Suite (108)
    Dining (43)
    Hotel & Grounds (140)
    Bathroom (27)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
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    1.37 km away
     
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    .84 km away
     
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    397 reviews
    .66 km away
     
    Horison Suites Surabaya
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    .22 km away
     
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    Ask a question
    Questions & Answers
    Laurence H
    21 December 2016|
    AnswerShow all 2 answers
    Response from Public Relation... M | Property representative |
    Dear Laurence, Warmest greeting from Garden Palace Hotel. Sure we have spa packages but it's not include with room package. Spa is ready at our 7th floor, same floor with Fitness center. Looking forward to serve you... More
    0
    Votes
    Google Translation
    playmakerNyc
    18 July 2016|
    AnswerShow all 2 answers
    Response from Public Relation... M | Property representative |
    Dear playmakerNyc, Warmest greeting from Garden Palace Hotel. We do apologize for the belated reply. Sure if you already reserve a room in our hotel, you can order transportation from and to airport easily from us to help... More
    0
    Votes
    Google Translation
    al22tecc
    19 February 2016|
    Answer
    Response from EOFJ | Reviewed this property |
    Hai sorry late replied, You can walking about 1-2KM from hotel to Grand City Mall or you can use Taxi from hotel its about 20K Rupiah or minimum order for taxi are 30K rupiah. The Exhibition / Grand City Mall is behind... More
    0
    Votes
    Room Tips
    "If you need a non-smoking room you need to state in advance."
    Read review
    "Select higher floor rooms with Suramadu Bridge facing."
    Read review
    "Northern side rooms have a great view of the Suramadu bridge"
    Read review
    "My room on the 6th floor was a quiet one but with no view."
    Read review
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