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    Garden Palace Hotel

    Jl. Yos Sudarso no. 11, Surabaya 60271, Indonesia
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    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 48% below average rate

    The price you found is 48% lower than this hotel's average rate of US$66/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$52
    US$34
    SAVE US$18
    US$52
    US$37
    Traveller (276)
    Room & Suite (106)
    Dining (41)
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    Overview
    • Excellent19%
    • Very good47%
    • Average23%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Mercure Surabaya
    665 reviews
    #27 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    340 reviews
    #23 of 134 hotels in Surabaya
     
    Quest Hotel Surabaya
    315 reviews
    #56 of 134 hotels in Surabaya
     
    Swiss-Belinn Tunjungan
    316 reviews
    #3 of 134 hotels in Surabaya
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (266)
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    There are newer reviews for Garden Palace Hotel
    See the most recent reviews

    31 - 35 of 149 reviews

    Reviewed 26 January 2016

    I book through booking.com and stay 2 nights at standard room. Overall services was average. Worth price but don’t expect too much if there is no improvement. Myself... Having a bit problem at check in as the receptionist was giving me double single bed even...More

    Thank Osa K
    Response from ElfaJErlangga, Director of Sales & Marketing at Garden Palace HotelResponded 6 February 2016

    Dear Osa, Thank you for sharing your view on Garden Palace Hotel Surabaya on your recent visit to Surabaya and regret to hear that you did not enjoy your recent stay. We have informed our Front Office department pertaining to this issue and will highlights...More

    Reviewed 31 December 2015 via mobile

    I have stayed last year. This hotel seems old but actually still keep the classic design. Room are very big for standard room nowdays from newly hotels around country. We are happy for this reason mostly because we feel the valuable of money. We didn't...More

    Thank Rr Dhea P
    Reviewed 20 December 2015

    I stayed here for 8 days on business and was satisfied with the experience.my room was large well furnished, and clean. Staff and services were efficient, bit expensive but laundry and room service supplied exactly what I needed. Restaurants were good, particularly the Japanese and...More

    Thank Cambkaye
    Reviewed 25 November 2015

    Had stayed in Garden Palace hotel from 18 Oct - 22 Oct 2015. Overall experience was good and it's location is consider convenience. Approximately 5 mins taxi ride to Plaza Tunjungan and just a short 5-8 mins walk to WTC Surabaya Mall (selling mostly local...More

    Thank D C
    Response from MarcosIwan, Director of Sales & Marketing at Garden Palace HotelResponded 27 November 2015

    Dear D C Greetings from Garden Palace Hotel Surabaya! Thank you for selecting Garden Palace Hotel as your preferred accommodation venue during your recent visit to Surabaya in October 2015. The hotel is located in the heart of Surabaya and we are definitely close to...More

    Reviewed 12 November 2015

    I just stayed at this hotel. The only good of this hotel is food. With Indonesian and Japanese menu, you can choose many kind of food. The taste is deliciuous. But I did not come for food. I can not connect to wifi for internet....More

    Thank Irwan_Joe
    Response from MarcosIwan, Director of Sales & Marketing at Garden Palace HotelResponded 13 November 2015

    Dear Irwan_Joe Thank you for sharing your view on your recent stay at Garden Palace Hotel Surabaya. We are delighted to know that you have enjoyed the food that is served in the Green House Bistro and have personally shared with our team pertaining to...More

    Mercure Surabaya
    665 reviews
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    Grand Darmo Suite by AMITHYA
    340 reviews
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    Quest Hotel Surabaya
    315 reviews
    #56 of 134 hotels in Surabaya
     
    Swiss-Belinn Tunjungan
    316 reviews
    #3 of 134 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$35 - US$182 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Surabaya
    • #23 Spa Hotel in Surabaya
    • #24 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Ctrip TA, Hotwire, TripOnline SA, Cheap Tickets, Cancelon and HRS so you can book your Garden Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
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    Traveller (276)
    Room & Suite (106)
    Dining (41)
    Hotel & Grounds (126)
    Bathroom (27)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Laurence H
    21 December 2016|
    Answer
    Response from Malindo270193 | Reviewed this property |
    Yes of course. you can enjoy spa here, but i am not sure what package. Please go to their website.
    0
    Votes
    playmakerNyc
    18 July 2016|
    Answer
    Response from al22tecc | Reviewed this property |
    i asked the same question and initially followed the given answer, get a taxi at the airport. I also inquired at the TA Surabaya forum. They won't let me post a link for easy access to the discussion on land transport in... More
    0
    Votes
    al22tecc
    19 February 2016|
    Answer
    Response from EOFJ | Reviewed this property |
    Hai sorry late replied, You can walking about 1-2KM from hotel to Grand City Mall or you can use Taxi from hotel its about 20K Rupiah or minimum order for taxi are 30K rupiah. The Exhibition / Grand City Mall is behind... More
    0
    Votes
    Room Tips
    "If you need a non-smoking room you need to state in advance."
    Read review
    "Select higher floor rooms with Suramadu Bridge facing."
    Read review
    "Northern side rooms have a great view of the Suramadu bridge"
    Read review
    "My room on the 6th floor was a quiet one but with no view."
    Read review
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