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    The Alana Surabaya

    Jl. Ketintang Baru no. 10-12, Surabaya 60231, Indonesia
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    24/12/2017 25/12/2017
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    US$44
    US$42
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    Traveller (305)
    Room & Suite (107)
    Dining (20)
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    199 reviews
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    Grand Darmo Suite by AMITHYA
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    Best Western Papilio Hotel
    188 reviews
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    Overview
    • Excellent33%
    • Very good53%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “royal plaza” (6 reviews)
    “indoor pool” (6 reviews)
    “aston group” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Singgasana Hotel Surabaya
    199 reviews
    #34 of 136 hotels in Surabaya
     
    Java Paragon Hotel & Residences
    657 reviews
    #8 of 136 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    402 reviews
    #18 of 136 hotels in Surabaya
     
    Best Western Papilio Hotel
    188 reviews
    #29 of 136 hotels in Surabaya
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (452)
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    1 - 5 of 264 reviews

    Reviewed 1 week ago

    The hotel was okay. Room is wonderful. Gym is OK. Swimming pool is lovely. Meal are ok. Meeting snacks are not that great but edible (you really need to handpick the menu). A mall is nearby. For muslims, a mosque is located across the street....More

    Thank kariagekunJBT48
    Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 1 week ago

    Dear Mr. kariagekunJBT48 Warm Greeting from The Alana Surabaya! First of all allow us to thank you for your trust that has chosen The Alana Surabaya as your preferred stay while in Surabaya. Along with this also, please let us apologize for any inconvenience occurred...More

    Reviewed 1 week ago

    The hotel is not in the direct proximity of the airport, neither are there good restaurants around. The place itself offers a bar (not cosy) and a restaurant (which seemed not in the higher range, I chose to eat out). I was asked to make...More

    Thank Juergen-M01
    Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 1 week ago

    Dear Mr/Ms. Juergen-M01 Warm Greeting from The Alana Surabaya! First of all allow us to thank you for your trust that has chosen The Alana Surabaya as your preferred stay while in Surabaya. Along with this also, please let us apologize for any inconvenience occurred...More

    Reviewed 2 weeks ago via mobile

    I love the view of the hotel as it is one of the tallest building in the city. Nearby buildings are not as tall. We got the last floor corner unit, and it had a excellent view of the city. Service was good too, cool...More

    Thank ohwhuutt
    Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 1 week ago

    Dear Mr/Ms. ohwhuutt Warm Greeting from The Alana Surabaya! First of all allow us to thank you for your trust that has chosen The Alana Surabaya as your preferred stay while in Surabaya. Along with this also, please let us apologize for any inconvenience occurred...More

    Reviewed 4 weeks ago via mobile

    Did not really spend much time in this hotel so can't review much but for sure the cleaniless need to improve the towels have smell which I personally can't take it. Breakfast spread was ok. Location is also strategic.More

    Thank CKZ1982
    Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 4 weeks ago

    Dear Mr/Ms. CKZ1982 Warm Greeting from The Alana Surabaya! First of all allow us to thank you for your trust that has chosen The Alana Surabaya as your preferred stay while in Surabaya. Along with this also, please let us apologize for any inconvenience occurred...More

    Reviewed 8 October 2017 via mobile

    I booked Alana because of the picture they advertised, well silly me not to request to change the room cos i really want to have 2 view room.. however i already satisfied with my suite room. At 2 o clock we were surprised with the...More

    Thank Jazz260
    Response from AlanaSurabaya, Manajer at The Alana SurabayaResponded 9 October 2017

    Dear Mr/Mrs. Jazz260 Warmest greetings from The Alana Surabaya.. Thank you for taking your time writing a review toward us. Allow me to apologize for the inconvenience that you have during stay with us. i will look toward the "dissapointed to see the overripe banana...More

    Singgasana Hotel Surabaya
    199 reviews
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    Java Paragon Hotel & Residences
    657 reviews
    #8 of 136 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    402 reviews
    #18 of 136 hotels in Surabaya
     
    Best Western Papilio Hotel
    188 reviews
    #29 of 136 hotels in Surabaya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Indoor pool
    Details
    • Price range
    • US$44 - US$55 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Surabaya
    • #12 Luxury Hotel in Surabaya
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 162
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hotwire, Agoda, Booking.com, Priceline, Asiatravel.com Holdings, TripOnline SA and Cancelon so you can book your The Alana Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    Add Photo Photos
    Traveller (305)
    Room & Suite (107)
    Dining (20)
    Pool & Beach (12)
    Hotel & Grounds (155)
    Bathroom (31)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 136 hotels in Surabaya
    Best Western Papilio Hotel
    188 reviews
    1.45 km away
     
    Grand Darmo Suite by AMITHYA
    402 reviews
    3.11 km away
     
    Singgasana Hotel Surabaya
    199 reviews
    2.02 km away
     
    Java Paragon Hotel & Residences
    657 reviews
    3.44 km away
     
    Nearby Restaurants
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    Nasi Bebek Goreng Wahid Hasyim Surabaya
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    Nearby Attractions
    Masjid Nasional Al Akbar
    277 reviews
    2.69 km away
    Surabaya Town Square
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    2.61 km away
    Bungkul Park
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    3.15 km away
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    164 reviews
    2.99 km away
    Ask a question
    Questions & Answers
    asyrafzamzam
    24 August 2016|
    Answer
    Response from Debby_ajah | Property representative |
    Yes, We have a spa For information next , please contact us 031.8286818
    0
    Votes
    ryanardiansyaha
    22 August 2016|
    AnswerShow all 3 answers
    Response from 145dewis | Reviewed this property |
    kalau nggak salah 450 an itu untuk 1 bulan. Udah free swim, fitness, yoga, sama diskon spa kalau nggak salah.
    0
    Votes
    Google Translation
    ryanardiansyaha
    15 July 2016|
    AnswerShow all 3 answers
    Response from sitaresmi | Reviewed this property |
    Yes it can,my friend regularly visit Alana just for swimming.
    0
    Votes
    Room Tips
    "Ask for a room with bigger wardrobe, if available."
    Read review
    "room 1525 is the best for me - due to its city view"
    Read review
    "Watch your kids around the elevators as you might find yourself running up and down stairs to find them !!"
    Read review
    "Cheap and comfy"
    Read review
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