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Hotel NEO Gubeng

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Traveller (76)
Room & Suite (17)
Dining (5)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Family Rooms
Bar/Lounge
Concierge
Wheelchair Access
Meeting Rooms
Dry Cleaning
3 Star Hotel
The Hotel NEO Gubeng Surabaya is a charming boutique budget hotel featuring 58 rooms over three different room types, complimented by two modern meeting rooms, a coffee shop connecting to a bright and aery lobby and ample of parking space.
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Location and contact
Jl. Jawa no. 17-19, Surabaya 60281, Indonesia
6.8 km to Juanda Airport
62 restaurants are within a 0.5 km radius
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (164)
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28
49
13
5
2
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All reviewsbudget hotelnear the train stationhelpful staffsdays staybusiness roombed linencheck in and check out processcomplete facilitiesconvenient locationaffordable priceroom was cleanwi figreat roomsmall roomnice hotelwalking distancebreakfast menu
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21 - 25 of 97 reviews
Reviewed 12 March 2017

After check in, FO said wait in room to get towel, staff will go there. I wait more 1 hour for waiting that towel and only 1 towel. It is problem...! Small room, small window. Only 1 mineral water in room. Take away for my...More

Review collected in partnership with this hotel
Thank 665dwin
Response from Rendy L, General Manager at Hotel NEO GubengResponded 13 March 2017

Dear Mr 665dwin , Warmest greeting from Hotel NEO Gubeng Surabaya. Thank you for your time to give a review for Hotel NEO Gubeng Surabaya. We apologize for the inconvenience regarding your information about hotel services and facilities. Your comments and feedback are valuable for...More

Reviewed 10 March 2017

clean n nice... keep it like that so i wil come again the food was great...and no additional paid for my children...thanks wi fi was good too... the security was smiley face all day...great... hopefully i can stay there againMore

Review collected in partnership with this hotel
Thank mr s
Response from Rendy L, General Manager at Hotel NEO GubengResponded 13 March 2017

Dear Mr S, Warmest greeting Hotel NEO Gubeng Surabaya. Thank you for your time to give a review for Hotel Neo Gubeng Surabaya. It was great to read your wonderful experiences during you stay at NEO Hotel. Your comment and feedback are valuable for improving...More

Reviewed 9 March 2017

Staying at the deluxe room and completely satisfied, for your note that they have a connecting room which is rarely to find in a budget hotel, superb! They have a nice small lobby and reception desk with no hassle check in and check out process....More

Thank Raisa21
Response from Rendy L, General Manager at Hotel NEO GubengResponded 10 March 2017

Dear Ms Raisa, Warmest greeting Hotel NEO Gubeng Surabaya. Thank you for your time to give a review for Hotel Neo Gubeng Surabaya. It was great to read your wonderful experiences during you stay at NEO Hotel. Your comment and feedback are valuable for improving...More

Reviewed 7 March 2017

Very good hotel,,,,,, in the evening problems with electricity, but always solved within 2 minutes . Staff should guide and help customers with suitcases to bedroom and introducé shortly how things work in the room , other than that friendly staff .More

Review collected in partnership with this hotel
Thank 975hermand
Response from Rendy L, General Manager at Hotel NEO GubengResponded 10 March 2017

Dear Mr Herman, Warmest greeting Hotel NEO Gubeng Surabaya. Thank you for your time to give a review for Hotel Neo Gubeng Surabaya. It was great to read your wonderful experiences during you stay at NEO Hotel. Your comment and feedback are valuable for improving...More

Reviewed 4 March 2017

The single business room is really a bargain for single traveler like me. I like the color of the interior. Feel like home. The location is really good. At the center of town but not too crowded. Easy to find food within walking distance. There...More

Review collected in partnership with this hotel
Thank hendrajr818
Response from Rendy L, General Manager at Hotel NEO GubengResponded 6 March 2017

Dear Mr Hendra, Warmest greeting Hotel NEO Gubeng Surabaya. Thank you for your time to give a review for Hotel Neo Gubeng Surabaya. It was great to read your wonderful experiences during you stay at NEO Hotel. Your comment and feedback are valuable for improving...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Airport Transportation
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$19 - US$34 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$19 - US$34 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Best Value Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (76)
Room & Suite (17)
Dining (5)
Questions & Answers
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Bryan H
27 January 2018|
AnswerShow all 2 answers
Response from ReisDNA | Reviewed this property |
The breakfast time is from 6:00 to 10:00 am
1
Vote
Nanda R
23 February 2017|
AnswerShow all 2 answers
Response from Marcus T | Reviewed this property |
Tak, tiba masa malam dari keretapi.
0
Votes
Room Tips
"choose 4th or 5th floor for quite"
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"choose single room for short trip/transit"
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"Room for solo traveler is available"
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"for saving money, choose nano room if you are solo traveler"
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