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30/07/2017 31/07/2017
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    Mercure Surabaya

    Jl. Darmo 68-78, Surabaya 60264, Indonesia
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$40
    US$36
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    US$40
    US$36
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    US$36
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    Traveller (262)
    Dining (76)
    Room & Suite (72)
    Novotel Surabaya Hotel and Suites
    877 reviews
    #40 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    337 reviews
    #25 of 134 hotels in Surabaya
     
    Fairfield by Marriott Surabaya
    89 reviews
    #19 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
    Overview
    • Excellent20%
    • Very good54%
    • Average19%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “pizza hut” (7 reviews)
    “new building” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
    Novotel Surabaya Hotel and Suites
    877 reviews
    #40 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    337 reviews
    #25 of 134 hotels in Surabaya
     
    Fairfield by Marriott Surabaya
    89 reviews
    #19 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (665)
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    There are newer reviews for Mercure Surabaya
    See the most recent reviews

    131 - 135 of 428 reviews

    Reviewed 23 October 2015

    i left my stylus pen in the room and i realized a day after i check out. i email the customer service try to find it in previous room and thank god hey found it. thats a small thing it may be fall anywhere. lucky...More

    Review collected in partnership with this hotel
    Thank ulvam
    Response from Sugito A, General Manager at Mercure SurabayaResponded 26 October 2015

    Dear Ibu Ulvam, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your positive comments to our Team. I am sure that this feedback will serve as an encouragement...More

    Reviewed 21 October 2015

    Hotel is clean and good. Breakfast is excellent, you can find many varieties food and it is enough for three times breakfast without feel bored. Location at city centre. Staff is kind and warm. I'm happy to say that Internet connection is good which is...More

    Review collected in partnership with this hotel
    Thank erickchandra
    Response from Sugito A, General Manager at Mercure SurabayaResponded 22 October 2015

    Dear Mr/Mrs. Erick Chandra, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your positive comments to our Team. I am sure that this feedback will serve as an...More

    Reviewed 6 October 2015

    More

    Review collected in partnership with Accorhotels.com
    Thank Sugiarto2015
    Response from Sugito A, General Manager at Mercure SurabayaResponded 8 October 2015

    More

    Reviewed 4 October 2015 via mobile

    The rooms are nice amd food is good. Keep smiling please as that is what makes this place nice From the check-in untill the coffee shop - a great pleasure to be here, the friendly smile, the right attention makez this place the right place....More

    Thank palingboer
    Response from Sugito A, General Manager at Mercure SurabayaResponded 6 October 2015

    Dear Mr/Mrs. Paling Boer, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your positive comments to our Team. I am sure that this feedback will serve as an...More

    Reviewed 4 October 2015

    The hotel has been around for years. Accorhotels took over since 1997, and in the recent 5 years did lots of refurbishment. Their newly renovated all day restaurant, Trimutri, came with a contemporary and artsy design, combining local culture and chinese culture. Stayed here recently...More

    Thank Daisy W
    Response from Sugito A, General Manager at Mercure SurabayaResponded 6 October 2015

    Dear Mrs. Princess Stephy, We very much appreciate your comments regarding your stay at the Mercure Surabaya. It is always a pleasure to receive positive feedback. I will share your positive comments to our Team. I am sure that this feedback will serve as an...More

    Novotel Surabaya Hotel and Suites
    877 reviews
    #40 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    337 reviews
    #25 of 134 hotels in Surabaya
     
    Fairfield by Marriott Surabaya
    89 reviews
    #19 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$34 - US$51 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Surabaya
    • #15 Spa Hotel in Surabaya
    • #16 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Orbitz, Hotels.com, Priceline, Travelocity, Hotwire and HotelQuickly so you can book your Mercure Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Mercure Surabaya Hotel Surabaya
    Add Photo Photos
    Traveller (262)
    Dining (76)
    Room & Suite (72)
    Pool & Beach (16)
    Hotel & Grounds (181)
    Bathroom (13)
    Family and Play Areas (4)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Bayu S
    1 December 2016|
    Answer Show all 7 answers
    Response from Sugito A | Property representative |
    Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
    0
    Votes
    TobyMoeckel
    19 October 2014|
    Answer Show all 4 answers
    Response from Sugito A | Property representative |
    Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
    0
    Votes
    Room Tips
    "Our room was fine and quiet. Not sure about any of the others"
    Read review
    "Ask for their new wing."
    Read review
    "new renovated room (620) exactly at front of the lift. nice view"
    Read review
    "i had a 'please make up my room ' sign on my door from 630am to 3pm but came back to find the room..."
    Read review
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