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Holiday Inn Express Surabaya CenterPoint

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Traveller (134)
Room & Suite (61)
Dining (21)
Ratings and reviews
Certificate of Excellence
  • Excellent39%
  • Very good46%
  • Average11%
  • Poor1%
  • Terrible3%
Travellers talk about
“kwetiaw”(2 reviews)
“comfortable bed”(7 reviews)
“food street”(2 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Non-Smoking Rooms
Restaurant
4 Star Hotel
- 24 Hours accessible Gym - Vending Machine - Grab & Go breakfast - Wi-Fi at all Hotel area - Self laundry facilities - Meeting rooms - Hair Dryer in all rooms - Mini fridge and safe box in all rooms - Alarm clock in all rooms -
Offers from Holiday Inn Express Surabaya CenterPoint
Special Offer: Book Direct and Save
Hotel deals
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Location and contact
Jl. Kedung Doro no. 54-58, Surabaya 60251, Indonesia
5.2 km to Juanda Airport
16 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (197)
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119 results
Traveller rating
51
53
10
2
3
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LanguageEnglish
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51
53
10
2
3
Show reviews that mention
All reviewskwetiawcomfortable bedfood streetnice hoteltunjungan plazasleep qualitybasic amenitiesstrategic locationhigh floorenjoyed my staybreakfast menu islobby areacomfortable staybusiness triptaxibennynav
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1 - 5 of 119 reviews
Reviewed yesterday via mobile

Im staying at thie hotel atm for 18-20 july. Well so far its so disappointing. First when i checked in around 10-11PM, they told me if i want to check in now i have to pay 25% more or else have to wait until 2PM....More

Thank Helmi T
Hotel's Favourite
Reviewed 1 week ago via mobile

Unlike any other business hotel in Surabaya, this hotel gave me a great combination between smart and friendly services. The staff will give you a friendly yet a great advice for your every need. The room is quite spacious and surely will accommodate your need...More

Thank Erica M
Response from Hotel H, General Manager at Holiday Inn Express Surabaya CenterPointResponded 1 week ago

Dear Erica M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will...More

Reviewed 2 days ago

Booked this hotel through online and the registration process was easy. Room was ok with standard fittings. Toilet was clean but had to change my towels as it has stains. House keeping should inspect first before sending to rooms. Breakfast area small and simple with...More

Thank Rosli65
Reviewed 17 May 2018 via mobile

We arrived early morning before the normal time to check in. But the staff very helpful to provide the room early of course with some additional fees. We manage to taking bath and prepared ourselves before leaving to client office for morning meeting. The room...More

1  Thank Teddy A
Response from Hotel H, General Manager at Holiday Inn Express Surabaya CenterPointResponded 18 May 2018

Dear Teddy A, We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya CenterPoint which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet...More

Reviewed 10 April 2018 via mobile

This is my first time being here. I have to admit this hotel service is good. I was with 2 different front desk officer and they had same SOP. Building : Easy to find. Jalan Kedungdoro. Lobby is in level 2. Parking : Basement. Spacious....More

Thank Febri A
Response from Hotel H, General Manager at Holiday Inn Express Surabaya CenterPointResponded 13 April 2018

Dear Febri A, We are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya CenterPlaza which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$34 - US$45 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Surabaya
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$34 - US$45 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Surabaya
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (134)
Room & Suite (61)
Dining (21)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
icertea
22 September 2017|
AnswerShow all 2 answers
Response from Helmi T | Reviewed this property |
Well this hotel is all about money, thats my experience
0
Votes
C130
13 April 2017|
Answer
Response from MelanieRa | Property representative |
Yes we have 2 washing machines and 2 drying machines for guest to do self-laundry in Mezanine floor available for 24 hours. The price is IDR 40,000 for one time 'washing and drying' clothes. Please contact Front Desk to get... More
0
Votes
Room Tips
"strategic hotel"
Read review
"If you like to have a city view, request for a room on higher floor."
Read review
"City view on high floor"
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"Surabaya is not a special city so better choose a room on the quiet back side."
Read review
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