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The BCC Hotel & Residence

Hotels.comUS$35*
View Deal
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$41*
US$35*
US$41*
US$41*
US$35*
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The BCC Hotel & Residence
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686 Reviews from our TripAdvisor Community

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Showing 658: English reviews
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Reviewed 6 days ago NEWvia mobile

Customer Service very bad and slow.. Seeing the rate was expecting a good hotel.. Arrived at 2pm batam timing.. But hotel was not ready yet need to wait till 3pm.. Assuming the room has a mini fridge like all the hotel ive stay before.. But for this hotel no fridge and we bought durian crepe(assuming theres mini fridge) asking if...

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Helpful?
Thank Lynne B
Singapore, Singapore
Reviewed 1 week ago

We stayed in a 3 bedroom Apartment. The hotel was conveniently next to the BCC mall which u must try their wide range of food. It is a must to watch a movie in the BCC cinema to experience the customer service provided by the staff. Thumps Up. Back to the hotel... Pros: 1. Spacious room suitable for family or...

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Thank Sharon M
Singapore, Singapore
Reviewed 2 weeks ago

The toilet of the room is very old, with very bad smell in toilet. Towel has big patches of faint stain, I requested for a change of towel, but new towel when open up has a strain of hair. Location is great but toilet and room needs revamp.

Review collected in partnership with Asiatravel.com
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Thank Shann2828
Singapore, Singapore
Reviewed 2 weeks ago

Location is good and very near to market. Food can found nearby and it is situated beside the BCC Mall. We stayed in 3 rooms apartment and the room is clean and spacious. Wifi is provided free and suitable for short family short get-away.

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Thank Vman1977
Singapore
Reviewed 3 weeks ago

The service was great. Service staffs, right from the reception to the restaurant were all very helpful and always smiling. The upgraded room which was given to me, was spacious. Plenty of room for my kids to run around. However, it would be great, if the toilet in my room has had a side pipe instead of a bidet, or...

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Thank shawaliyahs
Reviewed 4 weeks ago

We got stuck in the elevator for around 20 seconds in pitch dark when going up to our room for the first time. The power tripped twice when we are in the room and breakfast wasnt worth it. However, the room itself was ok and considered clean. Comes with cable TV channels. Just that we were having a hard time...

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1Thank Isaac T
Reviewed 4 weeks ago via mobile

We are a family of 7 hence we book a 3 bedroom apartment. Apartment is big, spacious and clean. The room has 3 toilets which meet the needs of my family. Breakfast spread is reasonably good. Service staff is warm and friendly. The location of the hotel is good, walking distance from the shopping centre and A2 food court. Recommended...

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Thank mshoon
Reviewed 24 March 2017

We booked a suite and room was big. There is 1 night "hawker center" and 1 shopping mall beside BCC hotel. Other than that, emm... nothing much to see. Other than that, I feel hotel rates were quite reasonable. Not very far from ferry terminal too.

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Thank Fion T
Singapore
Reviewed 22 March 2017

DON’T. Just don't book this hotel. Move along please and don’t look back. Seriously, do yourself a favour, there are way better hotels out there and cheaper too. BCC Hotels & Residence totally ruined my family's first trip to Batam and left me with such a bad impression that I felt I would never visit this horrendous place again. Thankfully...

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2Thank viraz122
Reviewed 6 March 2017 via mobile

Getting our key card to our room kind of long...so exhausting waited though. My other family got a residential rooms, while we got this deluxe room. And then here goes the room. Looks old and quite dusty.. The bathroom with strange cubicle near the doorway. The bathroom floor is quite dirty, strange smells. The room quite big, not bad. But...

Review collected in partnership with ASUS 6 Stub App Smartphone
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1Thank Den K

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: RM174 - RM587 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Priceline, Hotels.com, Travelocity, TripOnline SA, Expedia, Asiatravel.com Holdings, Booking.com, Cheap Tickets and HotelQuickly so you can book your The BCC Hotel & Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Luxury Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from The BCC Hotel & Residence staff and other travellers.
9 questions
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Questions? Get answers from The BCC Hotel & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a room in another hotel”
viraz122, 22 Mar 2017 | Read review
“Large families, choose the apartment style with 2 or 3 rooms.”
878muhammadh, 18 Jan 2017 | Read review
“There is no good room, too bad.”
iuhnixZ, 18 Jan 2017 | Read review
“2room apartment is very spacious.”
norsharie, 28 Dec 2016 | Read review
“Near to BCS Mall & Reborn massage”
SarinaAzri, 12 Dec 2016 | Read review
5 of 5
Hotels.com
US$35* /night
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PricelineUS$41
Hotwire.comUS$35
Expedia.comUS$35
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*Disclaimer
Prices are for 1 room, 2 adults
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