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The BCC Hotel & Residence

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1 room 2 adults 0 children
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The BCC Hotel & Residence
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678 Reviews from our TripAdvisor Community

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Showing 651: English reviews
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Reviewed 5 days ago NEW

We booked a suite and room was big. There is 1 night "hawker center" and 1 shopping mall beside BCC hotel. Other than that, emm... nothing much to see. Other than that, I feel hotel rates were quite reasonable. Not very far from ferry terminal too.

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Thank Fion T
Singapore
Reviewed 6 days ago NEW

DON’T. Just don't book this hotel. Move along please and don’t look back. Seriously, do yourself a favour, there are way better hotels out there and cheaper too. BCC Hotels & Residence totally ruined my family's first trip to Batam and left me with such a bad impression that I felt I would never visit this horrendous place again. Thankfully...

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1Thank viraz122
Reviewed 3 weeks ago via mobile

Getting our key card to our room kind of long...so exhausting waited though. My other family got a residential rooms, while we got this deluxe room. And then here goes the room. Looks old and quite dusty.. The bathroom with strange cubicle near the doorway. The bathroom floor is quite dirty, strange smells. The room quite big, not bad. But...

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Thank Den K
Reviewed 3 weeks ago

It was my first time staying here & I didn't know what to expect. I came with my friends and hence, we took the suite. It was really huge & comfortable for three of us. The bed was comfortable and everything was perfect! However, the toilet is a tad too slippery. Wrong choice of flooring, management! We wanted to try...

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Thank Farah D
Singapore, Singapore
Reviewed 3 weeks ago

Reason that I chose the BCC hotel and residences was due it's proximity to the BCC Mall and I was not disappointed. It was only a stone throw to the mall and there were many good eateries in the mall and not to mention the food court right next to the mall. However, the hotel is old and the one...

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Thank Palm80
Reviewed 4 weeks ago via mobile

My friends and i booked the bcc residence. So upon checking in, we were greeted with friendly staff and it was a welcoming experience. Upon checking in to the the room, (we book the 3 room service apartment) and was given to room 611. The room is kinda run down and nothing to be wow-ed about. It was just normal...

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Thank Sharifah A
Reviewed 5 weeks ago via mobile

We recently stayed in a three bedroom apartment over the weekends. Rooms are spacious with basic amenities provided. Breakfast was average.Staffs were helpful and efficient.A walking distance to BCS mall.Plenty of good and reasonable food stalls in the mall itself.Only thing is that waiting time for the lift lobby are taking the guests forever. We had to wait like more...

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Thank Yuni K
Reviewed 15 February 2017 via mobile

Checked in time must follow so we wait and went up first to the restaurant to chill.... Security on that moment was very helpful! (Thank you!) The room was very clean and spacious though a bit expensive compared to other hotel in Batam..... Location was very good! It was very near in shopping mall, Factory Outlet, Food court, even massage...

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Thank tinkerblue87
Singapore, Singapore
Reviewed 15 February 2017

the rooms were pretty decent for the price that we paid. hotel's located next to a shopping centre. overall good experience, maybe to improve on the waiting time for the lift and issuance of hotel access card - i was given 2 cards but 1 was a "dummy" as i understood from the staff. it'll be so much more convenient...

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Thank Nurhaszriah H
Asia
Reviewed 3 February 2017

Beware when you book thru Hotels.com. Hotels.com won't credit any money back to your credit card even if you can proved that their website is charging higher. All they do is give you a voucher to off-set for your next booking. In short once money is out don't even think you can get it back. They keep it

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Thank Jurong
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Jurong, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: RM173 - RM425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from The BCC Hotel & Residence staff and other travellers.
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Questions? Get answers from The BCC Hotel & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a room in another hotel”
 of 5 bubbles viraz122, 22 Mar 2017 | Read review
“Large families, choose the apartment style with 2 or 3 rooms.”
 of 5 bubbles 878muhammadh, 18 Jan 2017 | Read review
“There is no good room, too bad.”
 of 5 bubbles iuhnixZ, 18 Jan 2017 | Read review
“2room apartment is very spacious.”
 of 5 bubbles norsharie, 28 Dec 2016 | Read review
“Near to BCS Mall & Reborn massage”
 of 5 bubbles SarinaAzri, 12 Dec 2016 | Read review
5 of 5