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The BCC Hotel & Residence

PricelineUS$34*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$51*
US$34*
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US$37*
US$36*
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The BCC Hotel & Residence
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692 Reviews from our TripAdvisor Community

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Showing 663: English reviews
Singapore, Singapore
Reviewed 17 September 2016

Overall is average and only the location is good as is nearby shopping mall and food areas. Too crowded the breakfast area hotel staffs cannot manage. No top-up of food and tables are very messy, no proper staffs to assign table make all customers walking around to hunt for table. So big hotel, cannot request for extra towel what is...

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Helpful?
Thank mrschan2016
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mrs.Chan, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed 15 September 2016

We put a tag of make up room on the second day but no one clean n make up the room on that day.. very upset about that day.. hope that the make up room person will look at the make u room tag when they are on the way to each room. .

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Thank jamaludinyasanimry
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Jamaludinyasanimry, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed 14 September 2016

This is my N time staying at this Hotel. It is located at great location with food court selling reasonable and fresh seafood. shopping mall BCS, massage shop and market within walking distance. The only disappointment is that the running water is not hot enough, aircon cannot be adjusted and only 1 room key allocated per room which causes inconvenience.

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Helpful?
Thank JasKhaw
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.JasKhaw, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore
Reviewed 14 September 2016

Very bad experience.not clean and very slow response from staff. Have to call many times for the extra bed to be delivered to our room. Have to change room because they gave us smoking room which we did not request, and have to wait very long before we can change the room. We arrived at 12noon but we are able...

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Helpful?
Thank iryne224
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Iryne224, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed 14 September 2016

The room was fulled of sands, and called for room service but no action. And we have to wait about 10-15 mins for the lift to reach us. And the breakfast is just so so. Not sure if it is during peak season, then they are unable to manage giving a good service to the guests.

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Thank WIWI_HWANG
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Wiwi_Hwang, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

singapore
Reviewed 13 September 2016

Convenient location, close-by shopping mall, food court security is good Buffet breakfast is average - more varieties will be fine Lifts slow - have to wait longer time, always long queqe Swimming pool sandy

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Helpful?
Thank Philen138
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Philen138, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed 13 September 2016

Breakfast no changes. Everyday same menu while i stay there for 4 days. No beef or fried chicken. Only vegetarian. Swimming pool need to upgrade. Jacuzzi pool not working. Toilet bowl not friendly use. We still prefer water hose.

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Helpful?
Thank amyyus73
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Amyyus73, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore
Reviewed 13 September 2016

Bcc is located near to BCS mall (about 3 minutes walk). There are many shops, few massage shops and eateries nearby. I booked twin standard room, which is very spacious and clean. However, quite disappointed that the room does not have fridge (hence we can't keep our drinks cold). Stayed in room 2016, the room was quite dim, which I...

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Helpful?
Thank beehuey t
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Beehuey, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore
Reviewed 13 September 2016

Nice stay, fuss free. We stayed in two-bedroom apartment. Value for money. As it was public holidays breakfast was crowded with not enough seats and food trays sometimes empty. Staff friendly and check n check out was hassle free.

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Thank suharti33
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Suharti33, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Reviewed 13 September 2016 via mobile

been here for the 3rd time round! huge rooms (ard 42sqm).. spacious n clean! couples can chase around in rooms! only 2 downside - wifi lags in the room n breakfast can be a pain when its always crowded.. unless u wake up at 6am for breakfast! overall great place to stay, swift checkin n out & yeay just next...

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1Thank nov30gal
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Nov30gal, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: RM158 - RM406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#9 Luxury Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from The BCC Hotel & Residence staff and other travellers.
9 questions
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Questions? Get answers from The BCC Hotel & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotels are much more comfortable yet just as spacious”
al0uette88, 17 May 2017 | Read review
“Find a room in another hotel”
viraz122, 22 Mar 2017 | Read review
“Large families, choose the apartment style with 2 or 3 rooms.”
878muhammadh, 18 Jan 2017 | Read review
“There is no good room, too bad.”
iuhnixZ, 18 Jan 2017 | Read review
“2room apartment is very spacious.”
norsharie, 28 Dec 2016 | Read review
5 of 5
Priceline
US$34* /night
View Deal
Asia TravelUS$37
Hotels.comUS$36
HotelQuicklyUS$51
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
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