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Planet Holiday Hotel

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173 Reviews from our TripAdvisor Community

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Showing 132: English reviews
1 review
Reviewed 4 days ago NEW via mobile

Highly recommend ... Thank you iwan for the services your company provided.. Our driver windah is very good and patience waited for us to check in the hotel before bringing us to our destination.He never fail to give us suggestion and recommend us a good place to eat our lunch.. The entire trip was great we really enjoy our 2... More 

Helpful?
Thank Fifi I
Indonesia
Level Contributor
163 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 23 October 2016 via mobile

2 days big events in this hotel Batam, & service overall is good. Facility swimming pool and sauna room @5th floor is big. Breakfast area in 17th, lobby & 2nd floor are ok. Ballroom is big 1000 pax inside. The room is clean & spacious. Queen + single size bed, 3 adults can sleep here. Bathroom is spacious also. Has... More 

Helpful?
Thank ksw-notes
PHH-Batam, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear ksw-notes, Thank you for sharing this positive review with us on TripAdvisor. We are happy to hear that you enjoyed your stay in our hotel and we appreciate your positive feedback regarding our facilities. We look forward to welcoming you back again soon. Best Regards, Planet Holiday Hotel & Residence More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2016 via mobile

Stay for a night with my sons. Likes: hotel near to shops. Hotel staffs are friendly. Very prompt when i called up the tv not working and also requested an iron. There's a shuttle service to nagoya and bcs mall. Dislikes : the deco of the hotel and room quite old. Not that kind of modern look. Not vibrant. I... More 

Helpful?
Thank really a
PHH-Batam, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear really a Thank you for choosing to stay with us during your visit to Batam and we are happy to hear that you enjoyed your stay on our hotel. We have also noted your comments about the hotel and have shared your feedback with our team who continually seek ways to further enhance our guests' experience. We appreciate your... More 

Kone, New Caledonia
Level Contributor
122 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 12 October 2016 via mobile

This hotel has a lot of succès, meeting , team building plus the tourists some Time at the breakfast It is difficult to find a placé. The personnel is very Nice, concernant the hotel furnitures is almost old . The second bad point is the propre who go in and pur the night. L'un are micro with us in the... More 

Helpful?
Thank bluestone976
PHH-Batam, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear bluestone976, Thank you for taking the time to share your feedback which gives us the opportunity to further enhance our facilities and service standards. Please be assured that your comments have been shared with our team who continually strive to enhance our guests' experience. We look forward to the chance to welcome you back and exceed your expectations. Best... More 

Singapore, Singapore
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 7 October 2016 via mobile

We checked in the hotel on 7 Oct 2016. We were requested to place S$100 as deposit which will be refunded upon check out. We semlled some tracy of cigarette when we checked into the room and we reported to the front desk. We were told that all rooms are smoking room! Anyway, the hotel staff immediately sent a staff... More 

Helpful?
Thank Simon N
PHH-Batam, Planet Holiday Hotel & Residence at Planet Holiday Hotel, responded to this review

Dear Simon N. Thank you so much for your candid review on TripAdvisor. We appreciate honest feedback as they serve as opportunities for improvement. Rest assured that we are committed to ensuring the proper upkeep of our hotel. We look forward to the chance to welcome you back and exceed your expectations. Yours Sincerely, Planet Holiday Hotel & Residence More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 October 2016 via mobile

When my office sent me to a business to Batam, I hope I'll stay in Planet Holiday. Why? Because it's located in the heart of the city. You can get to public places easily. The room were comfortable, though the balcony was quite small, but I love to view the city from the balcony. The bathroom was good and the... More 

Helpful?
Thank RageMe
PHH-Batam, Management at Planet Holiday Hotel, responded to this review

Dear RageMe. Thank you for letting us know of your recent positive experience with us at Planet Holiday Hotel, we are delighted that you enjoyed your stay with us. It gives us great pleasure to know that you were happy with our service and our facilities. Once again thank you very much for your kind feedback, we hope to have... More 

singapore
Level Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 26 September 2016 via mobile

Booked deluxe double room and was very happy with the size. There is a small balcony you could step out and enjoy view of Batam. Bed is big and very comfortable for 2 people. Expect to have complimentary bottled water, coffee/tea and basic toiletries. No hassle of packing heavy toiletries for short stay. Bathroom is spacious with both bathtub and... More 

Helpful?
Thank cherleek
PHH-Batam, Management at Planet Holiday Hotel, responded to this review

Dear cherleek, Thank you so much for your candid review on TripAdvisor. We appreciate honest feedback as they serve as opportunities for improvement. Rest assured that we are committed to ensuring the proper upkeep of our hotel. We look forward to the chance to welcome you back and exceed your expectations. Yours Sincerely, Planet Holiday Hotel & Residence More 

Singapore, Singapore
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 23 September 2016

Bed was comfortable, room was clean, attentive staff, the AirCond worked properly. The check in and check out was fast. No complain about the room and the service, the breakfast was ok, maybe they need to improve on the menu options to get more varieties. Especially during the long weekend when the hotel is packed. It was a long weekend... More 

Helpful?
Thank D_syPatricia
PHH-Batam, Management at Planet Holiday Hotel, responded to this review

Dear D_syPatricia, Thank you for taking the time to share your feedback which gives us the opportunity to further enhance our facilities and service standards. Please be assured that your comments have been shared with our team who continually strive to enhance our guests' experience. We look forward to the chance to welcome you back and exceed your expectations. Best... More 

Perth, Australia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 September 2016

I stayed here as part of a group. Everybody was reasonably impressed with the hotel, as the hotel is not pretending to be something it isn't. The rooms and bathrooms were clean and well serviced. Definitely 3.5 to 4 star quality The staff were excellent and very attentive. Breakfast was fine, but as always, get there early (before 9am) if... More 

Helpful?
Thank russellen1
PHH-Batam, Management at Planet Holiday Hotel, responded to this review

Dear russellen1 Thank you for letting us know of your recent positive experience with us at Planet Holiday Hotel, we are delighted that you enjoyed your stay with us. It gives us great pleasure to know that you were happy with our service and our facilities. Once again thank you very much for your kind feedback, we hope to have... More 

Bandung, Indonesia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2016 via mobile

I visited and stayed at planet holiday for business purpose. For me, Batam is only small city. Except culinary, only a few place i can visit in batam. Planet holiday offers variety type of facilities, from fitness and gym, swimming pool and jacuzzi, massage, spa and sauna and also many restaurant in 1st, 2nd floor and roof top. For those,... More 

Helpful?
Thank Jaka I
PHH-Batam, Management at Planet Holiday Hotel, responded to this review

Dear Jaka I, Thank you for staying at Planet Holiday Hotel & Residence We endeavor to provide a holistic experience to our guests and it brings us great joy to learn that the facilities were of good use to you. We hope we will have the pleasure of your return visit soon! Yours Sincerely, Planet Holiday Hotel & Residence More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Prepare to be impressed with Batam's Prestigious Landmark, Planet Holiday Hotel takes comfort and elegance to a new level. True luxury with world-class facilities providing every distinctive customer service satisfactions. Just 5 minutes from Harbour Bay International Ferry Terminal or 30 minutes from Hang Nadim International Airport. We are located midway between Nagoya and Jodoh in the heart of Batam`s main business district close to excellent shopping and entertainment facilities. ... more   less 

Additional Information about Planet Holiday Hotel

Address: Jl. Raja Ali Haji | Sei Jodoh, Riau Islands Province 29432, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: RM205 - RM464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Planet Holiday Hotel 4*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Asiatravel.com Holdings, Expedia, Hotels.com, Travelocity, Agoda, Booking.com and Priceline so you can book your Planet Holiday Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#10 Luxury Hotel in Batam
#17 Spa Hotel in Batam
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Questions & Answers

Questions? Get answers from Planet Holiday Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On a clear day you can see Singapore :)”
 of 5 bubbles russellen1, 22 Sep 2016 | Read review
“High floors”
 of 5 bubbles alexlee52, 31 Jul 2016 | Read review
“Back of hotel as high up as possible”
 of 5 bubbles ARM666, 28 Jul 2016 | Read review
“If you are don't smoke, ask the room which is sterile from cigarette smoke.”
 of 5 bubbles indrakm, 24 May 2016 | Read review
“Floors 15 and above (Club Room Deluxe). Even numbers face the sea and Singapore.”
 of 5 bubbles RollingLucky, 22 May 2016 | Read review
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