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Banyan Tree Bintan

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1,317 Reviews from our TripAdvisor Community

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Showing 1,124: English reviews
Singapore
Reviewed 2 weeks ago

Banyan Tree Resort in Bintan is one of the most exclusive properties in Bintan that offer individual secluded villas with stunning views of the sea. Its the ideal place to relax and chill out. Being exclusive it is expensive though. Specially when you add the cost of meals. There is no option but to eat in the hotel. The resort...

Review collected in partnership with Banyan Tree
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Helpful?
Thank Neeltoosh
Singapore
Reviewed 3 weeks ago

This is an amazing experience from the start of the journey where I was picked up from the ferry terminal till the end of the trip when I was sent to the ferry terminal again. The villas facing the oceans give a breathtaking feel of calmness and inner peace!

Review collected in partnership with Banyan Tree
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Helpful?
Thank 971xinx
GM-BTBintan, Alpha Eldiansyah at Banyan Tree Bintan, responded to this review

Dear 971xinx, Thank you for posting you experience at Banyan Tree Bintan. I am delighted to hear that we were able to exceed your expectations with our personalized service, the team is trying hard to anticipate our guests needs and provide individual experiences. Reading that we have achieved to create magical great mini vacation delights me and the team without...

Singapore
Reviewed 3 weeks ago

We spend just 1 night at Banyan Tree resort and we extremly enjoyed our time there. Staff are very friendly and nice. Food a little bit of xpensive but in good service. Breakfast buffet is great and high standard.

Review collected in partnership with Banyan Tree
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Helpful?
Thank Jingjing W
GM-BTBintan, Alpha Eldiansyah at Banyan Tree Bintan, responded to this review

Dear Jingjing W, Thank you for the feedback and the compliments on our team. We are indeed very proud of their attitude, smiles and natural hospitality which makes our hotel so special. Looking forward meeting you soon again. Warm Regards, Alpha Eldiansyah General Manager

Reviewed 3 weeks ago via mobile

The Best location , the best romantic hotels one can have in Bintan. A small island and a wonderful Hotel , Banyan Tree has lived up to its name. It has everything to surprise you ,enchant you or mesmerise you. From the entry to exist one can see the professional courties service from the staff. The staff are polite and...

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Helpful?
Thank Sopy80
GM-BTBintan, Alpha Eldiansyah at Banyan Tree Bintan, responded to this review

Dear Sopy80, Thank you very much for your generous comments on our staff, service and hotel. I am delighted to hear that e were able to exceed your expectations creating a great memories. It is always our endeavor to not only providing excellent service but also creating special experiences which will not be forgotten. Let me assure you that your...

Abu Dhabi, United Arab Emirates
Reviewed 12 December 2016

What a place! My wife and I stayed here as part of our honeymoon and.................WOW! Right from the pick-up at the ferry terminal to being dropped off again at the end of our stay we were so impressed by the beautiful surroundings and the friendliness, commitment and dedication of the staff at Banyan Tree. We will be going back that's...

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Helpful?
Thank acebadger
GM-BTBintan, Alpha Eldiansyah at Banyan Tree Bintan, responded to this review

Dear acebadger, I am delighted to read that we were able to create a magical memory for your honeymoon celebration. We are trying very hard to create very personal and special experiences for our guests making unforgettable memories and exceeding expectations. Your gracious comments on the team made me very proud, they are indeed very special and your account has...

Reviewed 11 December 2016

The hotel is set on a lovely area. The service is great and the staff is really helpful and friendly. The Thai restaurant is really good and the private beach the hotel shares with its sister hotel is really nice. Some of the facilities are a bit worn out, for example the pool bathrooms and restaurant bathrooms are in need...

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Helpful?
1Thank bobbib09
GM-BTBintan, Alpha Eldiansyah at Banyan Tree Bintan, responded to this review

Dear bobbib09, Thank you for your time of posting your experience here at Banyan Tree Bintan. It goes without saying that I am delighted to read that you enjoyed our idyllic and unique jungle setting as well as our 1.1 kilometer long private beach. We always endeavor of personalizing everyone’s stay, creating experiences rather than providing a service only. In...

Reviewed 8 December 2016 via mobile

We left with a heavy heart that day of check out. Staff there provided service from the heart. Very personal, friendly and helpful. The villa we had was a 2 bedroom with a private infinity pool and a jacuzzi. We were in a world of our own as we frolicked in the sun. And they served the most delicious kueh...

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Helpful?
Thank doary
GM-BTBintan, Alpha Eldiansyah at Banyan Tree Bintan, responded to this review

Dear doary, Thank you very much for your lovely review. Thank you for taking the time to share such a lovely comment with us. I am delighted to learn that we had successfully exceeded your expectations and created a memorable stay in our gorgeous in-villa private pool. Thank you for your kind compliments, I have shared your comment on the...

Singapore, Singapore
Reviewed 7 December 2016

Very good because we felt that the check-in process could be quicker and the rooms be ready at the stipulated timing. However, the checking in staff gave us a complimentary late check out of 1 hour to make up for it. Thank u Brian! First time staying in Banyan Tree Bintan, we stayed for a night in the 2 bedrooms...

Review collected in partnership with Banyan Tree
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Helpful?
Thank Estella L
GM-BTBintan, Alpha Eldiansyah at Banyan Tree Bintan, responded to this review

Dear Estella L, Thank you very much for your lovely review. I am beyond happy to hear that you have had a fantastic stay at Banyan Tree Bintan. It is delightful to hear that we had exceeded your expectations with our excellent service, food and the gorgeous in-villa private pool. Thank you for your kind compliments, I have shared your...

North Fremantle
Reviewed 5 December 2016

Beautiful and peaceful location, the staff are exceptional and made our holiday special. We have been on alot of beautiful holidays to beautiful resorts but the staff here are 10 out of 10!!! They restored my faith in human nature. Thank You all.

Review collected in partnership with Banyan Tree
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Helpful?
Thank Stephen Graham P
GM-BTBintan, Alpha Eldiansyah at Banyan Tree Bintan, responded to this review

Dear Stephen Graham P , I am delighted to hear that we were able to exceed your expectation and make your “special holiday” memorable. The team always tries hard to not only provide perfect service but also a special experience. Thank you for posting and we look forward your return visit in not too distance period. Warm Regards, Alpha Eldiansyah...

Reviewed 2 December 2016

After a decade, the resort is even more cosy and homely, surprisingly really well maintained and integrated into nature and lives. The service is unmatched by other big names. HR is doing something right. Experience yourself!

Review collected in partnership with Banyan Tree
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Helpful?
Thank Jeffrey T
GM-BTBintan, Alpha Eldiansyah at Banyan Tree Bintan, responded to this review

Dear Jeffrey T , Thank you for this wonderful feedback. I am very happy to know that you had another enjoyable stay with Banyan Tree Bintan. We are indeed very proud of our idyllic and unique jungle setting and satisfied with our services. I hope to welcome you soon back to our jungle and beach resort. Warm Regards, Alpha Eldiansyah...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 

Additional Information about Banyan Tree Bintan

Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: RM1,351 - RM4,003 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands
Hotel Style:
#3 Spa Hotel in Bintan Island
#3 Luxury Hotel in Bintan Island
#4 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Bintan staff and other travellers.
17 questions
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New Jersey
7 months ago
Melbourne, Victoria, Australia
over a year ago

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Questions? Get answers from Banyan Tree Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The infinity pool villas are awesome. If there are two families may be worth taking them. ”
 of 5 bubbles Neeltoosh, 31 Dec 2016 | Read review
“The room is amazing with good maintanance and grand design. Every details gives an wonderful experience.”
 of 5 bubbles 971xinx, 29 Dec 2016 | Read review
“If you want to fall asleep to the sound of the waves on the shore then ask for a villa on the shoreline.”
 of 5 bubbles acebadger, 11 Dec 2016 | Read review
“We had villa 501 which had a stunning view and very private.”
 of 5 bubbles stephengrahamp2016, 4 Dec 2016 | Read review
“Ocean view infinity pool villa.”
 of 5 bubbles patrick020593, 29 Nov 2016 | Read review
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