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Banyan Tree Bintan

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1,374 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
Dubai, United Arab Emirates
Reviewed 23 December 2014

For very relaxing holidays or weekend one hour away from Singapore by ferry, the place is ideal. Staff is very well trained, extremely friendly and quick to act. They sometimes interrupt yoour dinner or conversation 3 times to inquire abt you but, besides this, cannot complain abt their very high service standards. Rooms are very beautiful, we had a sea...

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Helpful?
Thank Gemmayzetraveller
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear gemmayzetraveller, I would like to thank you for sharing your experience with us. It is pleasure to know that your expectations have been met. I have noted your compliments on the SPA, it is surely a must when you’re visiting Banyan Tree Bintan, our SPA is globally recognized as one of the best in the world. allow me to...

Singapore, null, Singapore
Reviewed 22 December 2014

It was a delightful stay with great hospitality. My boyfriend and I had an enjoyable and relaxing time there. The spa lives up to its award-winning name and I think it was worth every cent spent. The view from our villa was breathtaking with a nice jacuzzi pool to relax in. Items in the villa are getting old and the...

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Helpful?
Thank susanvincent
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear susanvincent, I am very delighted to hear that we were able to deliver the true Banyan Tree experience, our team was glad to celebrate this special day with you. Your comment on our associates especially Brian and Sherly is highly appreaciated. I have not missed to share this with the team. Our villas have been designed in the traditional...

Singapore, Singapore
Reviewed 22 December 2014

I usually take the time to write a review when my experience is different from my expectations - in a bad or a good way. When it is bad I can be very harsh, but here I want to be entirely positive with Banyan Tree Bintan. This is a resort where you come to enjoy nature, quietness and the fantastic...

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Helpful?
2Thank Frederic_GT
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Frederic_GT, I am very glad that we did delivered to you the true Banyan Tree experience and it met all your expectations. Indeed, we provide a very tranquil relaxing atmosphere to our guests as well as the closeness to the nature. Thank you for your compliments on our activities, restaurants, SPA and service. Our SPA is widely recognized as...

Singapore, Singapore
Reviewed 22 December 2014

We just came back from this place and its our first time. The minute we stepped in the reception we could actually feel the enregy to be relaxing and positive. From then till the end of our trip it was heavenly. We celebrated our annivesary there and the staff made all efforts during our 2 night stay to make it...

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Helpful?
Thank copsland007
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear copsland007, I would like to thank you for taking the time to share your experience with us. I am grateful to hear that we did not just meet your expectations but also exceeded them during your anniversary celebration. I look forward to welcome you back to Banyan Tree Bintan in the nearest future. Sincerely, Stefan Thumiger Area General Manager

Singapore, Singapore
Reviewed 18 December 2014

My husband and I just returned from a wonderful weekend stay at Bintan's Banyan Tree. We have been to Bintan 4 times in the past 2 years, and love that it's just a short ferry ride away. My biggest complaint was always with staying at Bintan Lagoon Resort, where my husband and I are golf members. However, this time we...

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Helpful?
3Thank roylaunik
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear roylaunik, I am very glad to hear your warm words about the experience that you have enjoyed in Banyan Tree Bintan. Thank you for your compliments on our excellent service, I have shared your feedback with the team especially Henry and Diana. Indeed, our SPA is a must try experience, our therapists are highly professional. That, combined with the...

Singapore, Singapore
Reviewed 17 December 2014

The customer service from hotel staff is excellent. Everyone go the extra mile in addressing the customer needs and satisfy the guest. The Spa is one of the best. The resort is located in a beautiful location. The only down part is breakfast. The selection is limited. Overall it’s a beautiful resort and best in bintan.

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Helpful?
Thank Haja786
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Haja786, Thank you very much for your lovely words on our resort and the service, I am very glad to know that we were able to exceed your expectations. Indeed our resort is located in a very beautiful area, where the exotic tropical rainforest team up with white sandy beach, combined, it created atmosphere of tranquility and privacy, and...

Reviewed 17 December 2014

The resort location is excellent and the service is excellent. The resort is rather old and some places this can be seen. The food is average but ok. Would have given it five stars if the selection of food restaurant would have been better. It has however to be said that the Thai restaurant was very nice.

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Helpful?
Thank Alex L
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Alex L, I am glad that you have enjoyed your stay in our resort. It is pleasant to hear that food and service in Saffron restaurant has met your expectations. Our resort has been built in a traditional style of fishermen village using the elements of Balinese design, which might have created an impression of resort being dated. However,...

Reviewed 15 December 2014

Great service throughout our stay, special mention to Brian who was very attentive to our needs & always service with a smile. The view from our 2 bedroom pool villa was great and the kids had an enjoyable stay. We also went for the Firefly tour, Elephant show & ride, released turtles at the beach. The in-villa dinning and the...

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Helpful?
Thank DaxLim
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear DaxLim, I am very glad to hear that this time we were able to exceed your expectations and we improved since your last stay at Banyan Tree Bintan. I have taken a note of your compliments on the service of our team and especially Brian, your kind words have been shared with him. Thank you very much for your...

Schwyz, Switzerland
Reviewed 10 December 2014

Banyan Tree Bintan, only 50 minutes ferry from Singapore, is ideal for a short holiday or a weekend break. Beautiful sandy beach, excellent service, good food and all Villa accomodation makes this resort a special one. It's maybe not the newest on the island but kept in a good way.

Review collected in partnership with BanyanTree.com
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Helpful?
1Thank thommy72
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear thommy72, Thank you very much for taking the time to share your experience. I am glad that we have exceeded your expectations and created atmosphere for enjoyable vacation. Indeed, we are located in an amazing place where the exotic tropical rainforest teams up with the beauty of white sandy beach and create unforgettable memories. Furthermore, I am pleased to...

Makati, Philippines
Reviewed 10 December 2014

away from hustle bustle city life where you can breathe fresh air and enjoy all the facilities in the room. We stayed in spa room villa enjoyed our privacy, For those of you who looking for good massage, this is highly recommended. Therapist are professional and im not only feeling comfortable during the massage, but i have then the high...

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Helpful?
2Thank AttyLiza
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear AttyLiza, Thank you very much for your kind words. I am happy to hear that this vacation was the best one for you and that you enjoyed your stay in our SPA villa. Indeed, it is a very beautiful place, providing amazing view, private SPA and an atmosphere of tranquility. I am glad to know that you have appreciated...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 

Additional Information about Banyan Tree Bintan

Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: RM1,373 - RM3,883 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands
Hotel Style:
#3 Luxury Hotel in Bintan Island
#3 Spa Hotel in Bintan Island
#4 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Bintan staff and other travellers.
18 questions
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New Jersey
9 months ago

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Questions? Get answers from Banyan Tree Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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