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Angsana Bintan

TripAdvisorUS$101*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$158*
US$101*
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1,515 Reviews from our TripAdvisor Community

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Showing 1,348: English reviews
Mumbai (Bombay), India
Reviewed 17 April 2017

We booked this for 5 nights, travelling after 3 days from Singapore. It is very easy to get to and 10 minutes transfer from the ferry terminal. We had a wonderful time here and found it a perfect mix between a family hotel with a little bit of luxury/honeymoon feel about it. It is located right on the beach which...

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Helpful?
Thank tabrahfamily
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear tabrahfamily, I am delighted to hear that we were able to exceed your expectation and make your holiday memorable. We are committed to always improve all aspects of our Resort including our product and service quality; and we are glad that our hard efforts are well recognized. Meanwhile, your concern about staff attitude let me assure you, that our...

Singapore
Reviewed 17 April 2017 via mobile

We went here for a short getaway from Singapore. As it was completely last moment decision, we booked the hotel just before entering the ferry. As a good point - the hotel has a reception counter in the ferry terminal of Bintan, so you don't need to worry about a transfer to the hotel. The staff is friendly. It's on...

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Helpful?
Thank Tatiana_Singapore
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Tatiana_Singapore, I would like to thank you for choosing Angsana Bintan and spending your valuable time to post some feedback on Trip Advisor. I am happy to learn that my team delivered the exemplary hospitality and service that had made your stay a pleasant one. Your valuable feedback has been highlighted for our improvements on product and service standard....

Reviewed 16 April 2017 via mobile

We are actively travelling South East Asia and gotta say that we have seen a lot. The Angsana Hotel surprised us by far. Excellent and prompt service, sparkling atmosphere and always a smiling face with a warm greeting. The hospitality was warm hearty, room was contemporary and the food / drinks served from the restaurants were delicious. Breakfast variety was...

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Helpful?
Thank Captain C
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Captain C, Thank you very much for your lovely review. I am very happy to hear that we were able to create a wonderful holiday for you during your stay. Please do plan for a return trip to Angsana Bintan and I look forward to take care of you in the near future. Sincerely, Alpha Eldiansyah General Manager

Singapore, Singapore
Reviewed 15 April 2017 via mobile

We stayed for 3 nights and loved everything about the gorgeous beach, inviting sea, fun pool, comfortable room, friendly service, happy guests and especially the yummilicious in-room dining. My personal favorite and most memorable moments there is being able to feed, see and touch baby turtles at the turtle sanctuary. Their very kind and sharing staff (it does take big...

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Helpful?
Thank maywgk
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear maywgk, Thank you for your lovely words on our associates and service. I have shared them with our team on the notice board – we are indeed very proud of them and your comments reinforce our belief in their professionalism. Meanwhile, I am making sure that your comment on the prices is taken into account when we review our...

Lesneven, France
Reviewed 14 April 2017 via mobile

Will come with my wife for Holliday. You really disappointed with people run away for us and phone 8.30 am morning for one invoice. Will stay 5 days, no have information concerning policy of money change regulation. The staff of front very agressif and jump of us . Will work hard with my wife all years, and this place speaking...

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Helpful?
Thank 951gourmet
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear 951gourmet, Thank you very much for taking your time to write us your feedback. Addressing your concern about staff attitude let me assure you, that our team will be re-trained as soon as possible to avoid any misunderstanding. Addressing your feedback regarding our price, please rest assured that we are reviewing our pricing very carefully and doing our upmost...

Reviewed 14 April 2017

I visited Angsana bintan with three families or friends for a 2 day trip in April. Ferry ride from Singapore was very comfortable and we arrived in Bintan by mid day. The hotel has a convenient 10 minute shuttle service from the ferry terminal. Angsana is one of the popular resorts in bintan, one in 3 of the group comprising...

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Helpful?
Thank Sachinrajat
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Sachinrajat, It is a great pleasure for me to know that you have had an enjoyable short getaway at Angsana Bintan. Our location brings out the unique charm where giant trees from the natural forest team up with the white fine sandy beach promoting quietude and relaxing ambience, making us perfect as a place to unwind. Thank you for...

Helsinki, Finland
Reviewed 7 April 2017

I visited Angsana Bintan for 3 nights after a very busy business travel in Singapore. Got a nice quiet room with beautiful balcony view to the sea and the pool. Rooms and facilities look a bit old but served their purpose perfectly. It was wonderful to wake up to the sounds of the waves. The pool area and the beach...

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Helpful?
Thank Timara13
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Timara13, It is grateful for me to hear about your enjoyable stay. Our rooms have been designed to be spacious for our guests to enjoy spending time. Thank you for your lovely words on our associates and service. I have shared them with our team on the notice board – we are indeed very proud of them and your...

Singapore, Singapore
Reviewed 7 April 2017 via mobile

My family & I stayed at the Angsanna Bintan for 3 nights in April. The stay at the hotel was a comfortable one but nothing near luxurious that one assumes since its part of the Banyan tree chain. One plus of the stay was the spacious rooms. If you are with kids, I will highly recommend the rooms on the...

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Helpful?
1Thank Disha_Mohan
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Disha_Mohan, Please accept my apologies for the disappointment you experienced in regards to your stay here at Angsana Bintan. Your feedback regarding our price has been noted; please rest assured that we are reviewing our pricing very carefully and doing our upmost in finding a perfect solution for both our guests and the hotel in sensitive issue like this....

Launceston, Australia
Reviewed 7 April 2017

Our first stay had been about 10 years ago and this was our second trip and we looking forward to another amazing experience. Unfortunately we ended up only staying 1 night and found ourselves having to move to another hotel on the island (the Banyan Tree) as our booking had not been correct. For unwary travelers, Angsana is not a...

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Helpful?
Thank Carolyn S
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Carolyn S, Thank you very much for coming back to Angsana Bintan for another stay. It is delightful to learn that our genuine hospitality has successfully exceeded your expectations. Indeed, the resort may have shown wears and tears throughout its operational years. However, I assure you that there is a room maintenance program in place to ensure that the...

Singapore, Singapore
Reviewed 3 April 2017

We stayed at Garden Chill Room with a great view of the whole pool and sea. Some of the fittings were abit old. My side lamp was not working and one of the balcony sliding doors was not functioning well also. Minus away the minor defects, it was a nice comfy stay especially the bed and nice fragrant of essential...

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Helpful?
1Thank Sally L
GM-ANIDBN, Alpha Eldiansyah at Angsana Bintan, responded to this review

Dear Sally L, Many thanks for taking your time and share your experience in TripAdvisor. I am truly sorry that you experienced maintenance issues during you stay but glad that this has not affected your stay. Let me assure you that your feedback is taken very seriously and shared with each Department Head to ensure follow-up is taken on our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 55 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. ... more   less 

Additional Information about Angsana Bintan

Address: Jl. Teluk Berembang | Laguna, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: RM550 - RM1,169 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Bintan 5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Angsana Bintan Hotel Bintan
Angsana Hotel Bintan
Angsana Bintan Bintan Island, Riau Islands
Hotel Style:
#4 Luxury Hotel in Bintan Island
#5 Spa Hotel in Bintan Island
#6 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Bintan staff and other travellers.
35 questions
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Questions? Get answers from Angsana Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take the higher floors, less insects and noise. ”
arlenedes, 19 May 2017 | Read review
“Get a room with a view of the pool and sea.”
jimbo585, 9 May 2017 | Read review
“nice room and lovely turn down bed”
satse2015, 8 May 2017 | Read review
“Angsana Island Suite Room”
zhengyanga, 20 Apr 2017 | Read review
“Pick a room in higher floors with a sea view - sunsets and sunrises look beautiful from the balcony”
Timara13, 7 Apr 2017 | Read review
5 of 5
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US$101* /night
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Prices are for 1 room, 2 adults
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