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Novotel Manado Golf Resort & Convention Centre

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Novotel Manado Golf Resort & Convention Centre
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472 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Manado Golf Resort & Convention Centre
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Showing 332: English reviews
Surabaya, Indonesia
Reviewed 28 November 2015

We booked 3 nights stay with Traveloka for a standard room. We were given a bedroom located at the back row, when we entered the room, it smelled bad, so we asked to change to different room but the receptionist girl said there was no more room available for our type of room. But finally, she found a different room...

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Helpful?
Thank lucy952
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Lucy, Thanks your the time you have shared for write us a constructive review. We work hard to offer good food and friendly service, and clearly we were not performing to our usual standards that time, and for that I sincerely apologize. I have reviewed your feedback in detail with our team, rest assured that we will investigate the...

Jakarta, Indonesia
Reviewed 23 November 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Matthew A
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Phnom Penh, Cambodia
Reviewed 22 November 2015 via mobile

Place is not that good, guess you could say the only saving grace is the internet. Stayed there as a layover waiting for a 450 am flight. Had asked at the front desk twice about a taxi only to be told twice no problem, but, then the next morning no taxi and paying the hotel shuttle driver which I was...

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Helpful?
Thank CH127
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear CH127, Thank you very much for taking the time to write for us during your short time stay, Hopefully we will get a chance to welcome you back again in the future for a longer stay so that you can fully experience our better service. Warmest Regard, Sharon Sumanti.

Balikpapan, Indonesia
Reviewed 12 November 2015

this hotel is just 10 minutes from the sam ratulangi airport, but far from the manado boulevard or center of city. it is good for bussiness purpose...room service is good..facilitis is complete with swimming pool and wide park area..

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Helpful?
Thank uky_lucky
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Uky, Thank you for your review, we really appreciate your positive feedback and very pleased knowing you had a pleasant stay with us. I’m sure our entire hotel staff enjoyed servicing your needs as much as you enjoyed your stay. Take care and Looking forward to seeing you again soon Warmest Regards, Sharon Sumanti

Perth, Western Australia, Australia
Reviewed 8 November 2015 via mobile

Had great 2 nights at novotel manado. It started with an upgrade to suite room. So nice. Great breakfast - enjoyed the real bacon and multi grain bread. Even better if they had English Breakfast tea and real yoghurt available. Looking forward to our next stay.

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Helpful?
Thank Philip E
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Phillip, Hello, and thank you for your 5 stars review. The enjoyable moments you had in our place means a lot to us. Very waiting to welcome you back again on your next visit. Warmest Regards, Sharon Sumanti.

Reviewed 7 November 2015 via mobile

My family is vacationing. Staying here on 6-8november. Overall i am quite satisfied with the hotel. I wish more smile, courtesy from the male staff. I had coffeee and dinner on 7 nov. The male staff took the order wrong but he had bad attitude when we corrected him.. but i am happy with the male staff who has higher...

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Helpful?
Thank Andrias A
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Andrias Thank you for taking the time to write us a review. Especially knowing that you enjoyed your stay. Please do accept our apologies for the bad attitude you received. Training has been implemented to our staff on a daily basis and with this constructive feedback we are strive to do more and more improvements. hoping to see you...

London, England
Reviewed 3 November 2015

Location Around 10 minutes from Manado airport and about 30 minutes to city centre. Within area is a large mall complex with shopping places and cinema- all waking distance. Room Room was a spacious and I believe possibly a suite. It included a large double bed, quite soft bed and side tables with flex-reading lamps, but no plugs anywhere nearby....

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Helpful?
Thank docdot
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Valued Guest, It is a dismay knowing that your experience did not meet your expectations. This is definitely not our standard. Please be ensured that this issue has been investigated to all departments concerned to make sure that Novotel standard will always be a priority. Many thanks for your valuable feedback. we hope will get an opportunity to welcoming...

Jakarta
Reviewed 28 October 2015

This is the second times stayed here in deluxe king room. Everything still remain the same only the surrounding area (golf) could be more greener during the rainy season. All equipment in the room works well, amenities, air conditioning, coffee tea maker, mini bar all there. Not as spacious and glorious as Novotel Bogor which I visited a week before....

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Helpful?
Thank ddjohanes
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear DD Johanes Thank you for your feedback. your comments are very much valued to us. We will provide your constructive feedback in follow up with our team to ensure that everyone is consistent with the best service we usually have and also how the reservation situation should be handled. We appreciate you taking the time to review your stay...

Kuala Lumpur, Malaysia
Reviewed 28 October 2015

Review collected in partnership with Novotel Hotels
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Helpful?
Thank JERRY Y
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

surabaya
Reviewed 26 October 2015

We only stayed here for the conference. Very closed to the airport, but a long way to the city centre, especially during the peak hours. The first day we have to go to Arya Duta and it takes 45 minutes to arrived there, traffic was awful. The hotel itself is huge with conference centre and golf resort, unfortunately the grass...

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Helpful?
Thank sbysteve
NOVOTELManado, Executive Secretary at Novotel Manado Golf Resort & Convention Centre, responded to this review

Dear Steve, Thank you for your feedback of our hotel. We appreciate your comments and thorough review. Furthermore, rest assured that your concerns has been shared with the FB and Housekeeping team. We are constantly looking for ways to improve upon our guests’ experience and welcome any suggestions. The rainy season is coming now and we are working to make...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Novotel Manado Golf Resort & Convention Center is 15 minutes from Sam Ratulangi International Airport and 20 minutes from city center. Nestled in 180 hectares of land. The hotel stylishly appointed rooms & suites embrace the splendid view of golf course and manicured garden. ... more   less 

Additional Information about Novotel Manado Golf Resort & Convention Centre

Address: Grand Kawanua International City | Jl. AA. Maramis - Kayuwatu / Kairagi II, Manado 95254, Indonesia
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: RM217 - RM310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Manado Golf Resort & Convention Centre 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Novotel Manado Hotel Manado
Hotel Style:
#2 Spa Hotel in Manado
#2 Luxury Hotel in Manado
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Manado Golf Resort & Convention Centre staff and other travellers.
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Questions? Get answers from Novotel Manado Golf Resort & Convention Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice hotek”
 of 5 bubbles amirtanry, 18 Mar 2017 | Read review
“Book online, the check in will be faster!”
 of 5 bubbles C6299XVericf, 8 Feb 2017 | Read review
“Get an executive room -- a lot more space for not much more cash.”
 of 5 bubbles JohnA299, 18 Dec 2016 | Read review
“Room on 2nd floor on south is more accessible to the pool.”
 of 5 bubbles wahyuni, 23 Nov 2016 | Read review
“For more quiet, ask for a room facing away from the pool”
 of 5 bubbles GeorgeI18N, 17 Oct 2016 | Read review
5 of 5