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Mercure Manado Tateli Beach Resort

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228 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Stockholm, Sweden
Reviewed 3 days ago NEW

Great hotel near the beach with large swimming pool. Even though the building were lack of maintenance, old and shady but overall was good, great breakfast, safe and very close to the beach. Really nice place to stay, we were enjoyed except for few days which was very noisy because of 2 wedding parties and from some other guests with...

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Thank Nohero_23
Frankfurt, Germany
Reviewed 5 days ago NEWvia mobile

Mercure Manado is a fantastic experience of truly loving and caring service. Don't expect perfection but what you can count on is that you are always treated as a guest. The chef of the hotel creates miracles in the kitchen, specially if you let him surprise you. The f&b manager is super helpful and the reception team is always there...

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Thank tobiasbb
Paris, France
Reviewed 2 weeks ago via mobile

I've been there before, in transit to Bunaken Island, but this time was different...much different! The name is new, just became a Mercure Hotel a year ago or so I'm told. Before that, 4 years ago I remember a much different place, less fancy fewer amenities. Now this place has been transformed into a bright place, grand pool looks refreshed...

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Thank swm123
Perth
Reviewed 2 weeks ago

As an Accor Platinum card holder I've stayed at a few hotels, but nothing as bad as this place. I booked on the Accor site for an oceanview room for 4 nights. The view from the room is stunning and the hotel grounds are kept in great condition. The staff were all nice, but limited with what they could do....

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Thank shipwreck_pirate
Midland, Canada
Reviewed 3 weeks ago

This is my third time at this hotel. It is bit outdated, but they're in the process of renovating it. We got the newly renovated rooms, but the air condition did not work, so they gave my youngest daughter and I an (older) suite each, which was quite a improvement. Unfortunately the bathrooms of both the renovated, as well as...

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Thank Ventje-Andre
Reviewed 3 weeks ago

Let me start with few positive things about this hotel first... - all of the staff, including the GM, are very friendly, polite, patient and resourceful - the hotel location is nice, and the hotel ground is huge and refreshingly green - the newly renovated room is modernly designed - clean cut and nice Now to share some of the...

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Thank H S
Jakarta Selatan
Reviewed 5 weeks ago via mobile

This is my second visit to this hotel. After last year, I always recommend this place to my friends who wanna go diving in Bunaken. So, I come here with high expectations and I bring 8 peoples here with me. But, what I get? First - Check In I have to wait more than 1 hour for our room. I...

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1Thank egie_limarta
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Feibe Wangkay, Thank you for taking the time to tell us about your experience at the Mercure Manado Tateli Beach Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Reviewed 15 December 2016 via mobile

This hotel is situated abt 30mins to town and considered to be relatively isolated. There are no cafes/restaurants within walking distance from the hotel - so unless you take a cab out, you may have to contend with hotel food. The walk out to the main road would have taken at least 10mins (1km) On our first night here, we...

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Helpful?
Thank Lesliecwm
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Leslie, Thank you for taking the time to write about your recent stay at Mercure Manado Tateli Beach Resort. We are sincerely sorry that your visit did not reflect the standards that we set for our hotel. Our goal is to always exceed our guests expectations. We regret that you and your family were waiting for so long to...

Manado, Indonesia
Reviewed 9 December 2016

Was a good stay. We arrived at night around 8pm and was easy check-in. However there was no concierge available that time but then were assisted by a Security guy. Good man. We get a connected rooms as requested and the rooms are very good and clean. However the laundry team needs to be more proactive. Overall, good.

Review collected in partnership with Accorhotels.com
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Thank chris_cliffs
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear chris_cliffs, Thank you very much for your review on Tripadvisor. We are extremely pleased to hear that you enjoyed your time with us. It's wonderful to know that you were able to take advantage of our fantastic location, and we're pleased that you enjoyed your stay. We take note of your comment about the pro activity of the Laundry...

Manila, Philippines
Reviewed 2 December 2016

Value for money stay. Large rooms, well equipped, beautiful and spacious property. Very friendly and accommodating staff. Restaurant: Breakfast - buffet style. Local/Asian and continental spread. Large choice of breads and pastries. Excellent service. Restaurant A la carte menu: Very limited choice - the should seriously consider increasing the choices. So we had dinner outside for most of the evenings.

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Helpful?
Thank deepdas
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear deepdas, Thank you very much for your lovely review on Tripadvisor. I am truly pleased to hear that you have had a most enjoyable stay at Mercure Manado Tateli Beach Resort. I also felt very proud of my team when you have mentioned in your feedback about the friendliness and flexibility of the team and the excellent service. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Mercure Manado Tateli Beach Resort is known for its private beach lagoon. Situated near the beach in Tateli village, just 15 km from the central Manado town. ... more   less 

Additional Information about Mercure Manado Tateli Beach Resort

Address: Jln. Tanawangko | Desa Tateli, Manado 95116, Indonesia (Formerly Hote Sedona Manado)
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: RM142 - RM254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Manado Tateli Beach Resort 4*
Number of rooms: 142
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Manado
#4 On the Beach Hotel in Manado
#4 Luxury Hotel in Manado
#5 Spa Hotel in Manado
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Manado Tateli Beach Resort staff and other travellers.
7 questions
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8 months ago
Singapore, Singapore
Midland, Canada

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Questions? Get answers from Mercure Manado Tateli Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
 of 5 bubbles shipwreck_pirate, 4 Jan 2017 | Read review
“Rooms at the upper floor will show a beautiful view of the Manado Tua island and swimming pool”
  • Beautiful view from my room
 of 5 bubbles Ventje-Andre, 2 Jan 2017 | Read review
“choose newly renovated room”
 of 5 bubbles 328HS, 1 Jan 2017 | Read review
“Pool/Sea facing rooms have a beautiful view from the balcony.”
 of 5 bubbles deepdas, 1 Dec 2016 | Read review
“Rooms in the right wing are recently renovated. They are very nice!”
 of 5 bubbles Sagai2411, 4 Nov 2016 | Read review
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