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Mercure Manado Tateli Beach Resort

13/05/2017 14/05/2017
1 room 2 adults 0 children
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Mercure Manado Tateli Beach Resort
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246 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Manado Tateli Beach Resort
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Showing 178: English reviews
jakarta
Reviewed 27 December 2015

Nice location by the beach with a nice pool, especially for children. But the service was awful and very slow. I had to wait for 15 min to check in. The staff were inefficient. We did not get towels in the room. I had to call 5x before some one picked up, and had to wait over an hour to...

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Helpful?
Thank sabai95
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review
Google Translation

Dear sabai95, Thank you for taking the time to write a constructive review for our hotel. Atas nama manajemen, kami...

Reviewed 25 December 2015 via mobile

Good hotel, perfect location, with the only "white sands" beach hotel in the city, but unfortunately managed awfully, but recent months are turning better with total renovation buildings and management.

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Helpful?
Thank GilbertyH
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear GilbertyH Thank you for taking the time to review the newly re-branded Mercure Manado Tateli Beach Resort. As you mentioned in your review we have refurbished some rooms and the public areas. Our resort is now looking wonderful and we are looking forward to welcome you again. Regards, Vincent Archer

Melbourne, Australia
Reviewed 24 December 2015

"This resort offers everything" This is an excellent place for a family holiday.. The room is fully renovated with contemporary design, very spacious, clean & comfortable. They have private beach, a large & modern swimming pool which is kids friendly. All surrounded by lushes green tropical vegetation and trees. The food is excellent. The staffs are very friendly & helpful.....

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Helpful?
Thank Jeannie_Melbourne15
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Jeannie_Melbourne15 Thank you for sharing this lovely review on Trip Advisor. We know you have many hotels to chose from when visiting Manado and feel honored to be your hotel of choice. We truly look forward to welcoming you for your next stay at the new re-branded Mercure Manado Tateli Beach Resort. Regards, Vincent Archer

Singapore, null, Singapore
Reviewed 19 December 2015

The hotel is undergoing renovations so the adjourning family rooms were not renovated yet though the beds were very comfortable. Take the even number rooms to get a pool / sea view. Hotel seems understaffed as there were the same dirty dishes at the poolside bar for 2 days in row. Wifi not consistent. Dinner buffet is quite sad. Just...

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Helpful?
Thank Keekee6
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Keekee6, Thank you for your review on Tripadvisor. We do apologize for the different issues you experienced while your stay. As a new re-branded Mercure, we have now implemented a new organization. We hired an Executive Head Chef, Pak Asep, who just created a new menu with very tasteful dishes. The pool side and garden are very important to...

Reviewed 11 December 2015

I love this hotel. The hotel is located in middle of 60 hectares of coconut tree land facing the sea. Fantastic view on Manado Tua and Bunaken Island. The rooms are very confortable and quite. Good restaurant and very friendly personnel. The swimming pool side is very relaxing. The hotel also offer Diving facilities and have a deep pool for...

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1Thank Jean-Claude S
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Jean-Claude S Thank you for sharing your fabulous review of the new re-branded Mercure Manado Tateli Beach Resort. It is always delightful to have you staying with us. Indeed, we are conveniently located in front of Manado Tua and Bunaken island... Divers Heaven. We hope to have the privilege of welcoming you back to Manado soon. Regards, Vincent Archer

Courtenay, Canada
Reviewed 3 December 2015

needed place to stay one night before going to Bunaken Island found this place very nice rooms, the grounds and pool area really nice and on hotel also on the ocean. breakfast was good include in the price which i thought was reasonable. I would stay here again.

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Helpful?
Thank Wayne F
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Wayne F, Thank you so much for your positive feedback. We are always happy to welcome new guest and are proud of our beautiful scenery on Manado Tua and Bunaken island. We hope to have the opportunity to welcome you back to the new re-branded Mercure Manado Tatali Beach Resort. Sincerely, Vincent Archer

Melbourne, Australia
Reviewed 25 November 2015 via mobile

Went here couple of times, good resort and very affordable in term of prices yet 5 star service. Staff were very helpful and kind, and they response to customers requirements very fast. One night, we were out of places to have a nice relaxing quiet dinner, we called the hotel 1 hour before to request a candle light dinner. When...

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Helpful?
1Thank TRAVELWITHFM
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear TRAVELWITHFM, Thank you for sharing this fantastic review of the new re-branded Mercure Manado Tateli Beach Resort. We are so pleased to hear that you have enjoyed your stay with us. I will pass your compliments onto Kenny. He was so happy to serve you and make your time with us special in organizing your private dinner. We do...

Manado, Indonesia
Reviewed 20 November 2015 via mobile

It's been awhile since I last write a review. By the way, I'm still in my bedroom writing this review. So, here we go. First, we booked our room (superior) from tiket.com provided the photo of the room we saw on the site was very nice, new refurbished room (i've stayed in this hotel before so i know the look...

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2Thank DL_3_7
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear DL_3_7, First of all, thank you for your valuable feedback during your stay with us. I would like to apologize for the bad experience you had with one of our staff member while you stay with us. After this incident, we have taken the appropriate action toward that employee. As you mentioned in your review, we are now part...

Reviewed 16 November 2015 via mobile

Me and my family stayed here for two weeks. The only thing that I don't like about this resort is that the maintenance here is close to nothing and the food is usually cold and super spicy. The snorkelling is fantastic, I recommend bunaken island for snorkelling but for diving and a nice beach I would recommend Saladin island with...

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Helpful?
Thank shayan s
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Shayan S, Thanks for taking the time to share your experience at the new re-branded Mercure Manado Tateli Beach Resort. On behalf of the Hotel, we would like to apologize for the uncomfortable situation due to the lack of maintenance in our hotel during your stay, and we have now installed some regular maintenance controls. Regarding the quality of...

Vancouver, Canada
Reviewed 16 November 2015 via mobile

We spend 2 weeks here with family during a business trip. The staff was very accommodating for any request we made. A good mix of Indonesian and western food can be found on the menu. This is a very original high class local resort untouched from the mass tourism and vacation chains. The beach however is not as nice at...

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Helpful?
Thank Marcus S
Vincent A, General Manager at Mercure Manado Tateli Beach Resort, responded to this review

Dear Marcus, We sincerely appreciate you taking the time to send us your valuable feedback and we are pleased to read that you had an enjoyable stay in our hotel and knowing that our staff were helpful in accommodating your request. Our guest’s satisfaction is our primary concern. We regret that our beach was not as nice as it looks...

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13/05/2017 14/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Mercure Manado Tateli Beach Resort is known for its private beach lagoon. Situated near the beach in Tateli village, just 15 km from the central Manado town. ... more   less 

Additional Information about Mercure Manado Tateli Beach Resort

Address: Jln. Tanawangko | Desa Tateli, Manado 95116, Indonesia (Formerly Hote Sedona Manado)
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: RM136 - RM258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Manado Tateli Beach Resort 4*
Number of rooms: 142
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Manado
#3 On the Beach Hotel in Manado
#4 Spa Hotel in Manado
#4 Luxury Hotel in Manado
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Manado Tateli Beach Resort staff and other travellers.
7 questions
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11 months ago
Singapore, Singapore
Midland, Canada

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Questions? Get answers from Mercure Manado Tateli Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors and newly renovated room having pool and beach view at the same time. We stayed in Room 326.”
  • Pool view from Room 326
  • Beach view from Room 326
  • Room terrace and its double view, pool and beach
JohanesW, 24 Apr 2017 | Read review
“one of the side wings overlooking the pool with sea views but not on the ground floor unless you have access problems”
Jfishwick, 19 Mar 2017 | Read review
“new room in new building is better”
  • garden aisle area
yullanib, 22 Feb 2017 | Read review
“Find another hotel”
shipwreck_pirate, 4 Jan 2017 | Read review
“Rooms at the upper floor will show a beautiful view of the Manado Tua island and swimming pool”
  • Beautiful view from my room
Ventje-Andre, 2 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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