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Sheraton Lampung Hotel

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Sheraton Lampung Hotel
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191 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Reviewed 3 days ago NEW

It's quite a disgrace for a Sheraton hotel... The room are old fashion and the bathroom is a pity... (toilet leaking, shower broken...) The food is terrible and very pricy. It is almost indecent. The breakfast is also amazingly bad, even the coffee taste like s¨¨¨. Would not recommend this hotel at all, save your money and go somewhere else....

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Helpful?
Thank Morgan S
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Morgan S Warmest Greetings from Sheraton Lampung Hotel, Thank you for taking the time to share your valuable feedback with us. On behalf of the Management kindly accept our sincere apologies for the inconvenience caused during your stay. Rest assured that these issues have been addressed with the Manager concerned for immediate attention to prevent similar recurrence. In addition,...

London, United Kingdom
Reviewed 1 February 2017

Fabulous pool and setting around the pool and restaurant. There was live music the night we were there, we were flying out the next day and the hotel can easily book you a taxi. Staff friendly and helpful. Rooms probably need updating as look a little tired but we had a wonderful stay and it was lovely to relax by...

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Helpful?
Thank Jay641
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Jay641 Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you can enjoy setting around the pool, wonderful stay and it was lovely to relax, and feel welcomed by our staff. We...

Bandung, Indonesia
Reviewed 29 January 2017 via mobile

Sheraton Lampung is a nice hotel to stay at during holidays in Lampung. This hotel has a beautiful view, beautiful swimming pool, clean bed room, etc. Also the staffs are very nice and friendly. Never feel regret to stay here.

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Helpful?
Thank catepillar800
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear catepillar800 Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel comfortable, welcomed and make...

Reviewed 26 January 2017

We (family of 4) stayed in the Sheraton Lampung in January 2017. I was pretty impressed with the service, the environment of the hotel, in particular the gardens, the rooms, and the food served by the restaurant. We upgraded to the executive suite and also had an extra adjoining room so altogether we had two bedrooms plus a sitting room...

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Helpful?
1Thank Duncan and Nico... G
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Duncan and Nico... G Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent stay at the Sheraton Lampung. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel...

Seattle, United States
Reviewed 14 January 2017

Probably the most poorly maintained Sheraton I've had the displeasure of visiting, I made sure to report everything to the management and they took action to fix everything but it was a constant inconvenience and disruptive to my stay. I was extremely disappointed to see the substandard breakfast buffet - I've had better at budget hotel in SE Asia, and...

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Helpful?
Thank Abdulhayy J
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Mr. Abdulhayy Johnson, “Warmest Greetings from the Sheraton Lampung Hotel”. Thank you for taking the time to share your feedback regarding your recent stay. On behalf of the Management kindly accept our sincere apologies for the inconvenience caused during your stay. Concerning to your feedback “Breakfast Buffet substandard out of your exception and toiletry items who need to be...

Montreal, Canada
Reviewed 1 January 2017

How in the world isn’t SPG ashamed to keep its name on this disastrous hotel? As a traveler spending almost 200 nights a year in hotels, I’ve seen failing hotels, but this one broke the ceiling. This is a so called luxury western chain hotel, and it is failing in every aspect. Infrastructure is old and falling apart and plumbing...

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Helpful?
2Thank nomad6022
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear nomad6022 Warmest Greetings from Sheraton Lampung Hotel, Thank you for taking the time to share your valuable feedback with us. We sincerely apologize for the unsatisfactory experience encountered during your stay. Rest assured that these issues have been addressed with the Manager concerned for immediate attention to prevent similar recurrence. In addition, your constructive criticism will be utilized as...

serpong
Reviewed 30 December 2016 via mobile

The hotel looks old but it has great ambiance.. my fams n kids love the swimming pool n the garden. The staff are friendly. Food is ok, but there's not so many variants there. Really need to renov the bathroom, esp. the shower, but other than that everything is great..

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Helpful?
1Thank nisa_khalili
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear nisa_khalili Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel comfortable, welcomed and make...

Jakarta, Indonesia
Reviewed 26 December 2016 via mobile

Glad to decide staying at this hotel after long drive.. the room is spacious & clean.. the pool & the park is calming.. my daughter likes to play in the kids playground next to the pool.. the bathroom is also decent & clean.. really like to come back here..

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Helpful?
1Thank Chairul Muchdin D
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Chairul Muchdin D Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are very happy if you can enjoy our room, good view; your daughter likes to play in the kid’s playground next to the pool. and make you feel comfort...

Singapore
Reviewed 29 November 2016 via mobile

The hotel was chosen for me and some colleagues from a business partner in order to provide us with a decent quality of accommodation. Employees tell you that the hotel is 25 years old and that you can see in each corner. It is old and completely deteriorated with an investment leeway. It must be locally managed - I cannot...

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Helpful?
1Thank tth1964
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear tth1964 Warmest Greetings from the Sheraton Lampung Hotel! Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We always appreciate when our guests take the time to share their concerns with us so we can continue to improve our service. I am devastated to learn that we have...

Jakarta, Indonesia
Reviewed 17 November 2016

This hotel is look old but it's great, the staff is very friendly and helpful. from arrived, check in and check out it's good memorable. my room 308 has very good view ( pool view ), sheraton lampung it's good choice when visit to lampung for business or relax time

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Helpful?
Thank jakaumbaran
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Jakaumbaran Warmest Greetings from Sheraton Lampung Hotel, Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you are really enjoy and feel welcomed by our staff. We always want to make our guest feel comfortable, welcomed and make...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 

Additional Information about Sheraton Lampung Hotel

Address: Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
Region: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range: RM191 - RM350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Indonesia - Bandar Lampung
Hotel Style:
#4 Luxury Hotel in Bandar Lampung
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Questions & Answers

Questions? Get answers from Sheraton Lampung Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go there.”
 of 5 bubbles morgans811, 19 Mar 2017 | Read review
“Rooms with a pool view great for keeping an eye on the kids”
 of 5 bubbles duncanandnicoleg, 25 Jan 2017 | Read review
“Ask them to perform maintenance before you check in”
 of 5 bubbles abdulhayyj, 13 Jan 2017 | Read review
“pick a poolside room”
 of 5 bubbles kiwi084, 30 Oct 2016 | Read review
“Room with pool view it's amazing”
 of 5 bubbles IvannAgustina, 19 Sep 2016 | Read review
5 of 5