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Hotel Danau Toba International

Jl. Imam Bonjol no. 17, Medan 20151 Indonesia
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Traveller (126)
Room & Suite (32)
Pool & Beach (11)

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About

#82 of 99 hotels in Medan
Location
Cleanliness
Service
Value
Hotel Danau Toba International Medan is the only one Batak Legend Hotel in North Sumatera province. ideal place to stay for meeting or conference, leisure and relaxation with your business partner or your family. State of the art equipment including Wi-Fi in all area, swimming pool with beautiful garden view, completed with Cafe Terrace Restaurant and Lounge Bar, 24 hours room service, Fitness Centre as well as a business centre. Located on the Center of business street in Medan, Hotel Danau Toba International Medan is a place of elegance and warmth. Hotel Danau Toba International is only 45 minutes drive away from the airport and merely 10 minutes away from the main Railway Station. The location of the hotel makes it easy for tourists to visit some of the interesting places like the government quarters, Mesjid Raya and the Istana Maimun Palace with ease as these attractions are situated at walking distance from the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Squash
Karaoke
Car hire
Parking
Wifi
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Concierge
Newspaper
Shared bathroom
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Bottled water
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English, Indonesian
160Reviews5Q+A21Room tips
Traveller rating
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Justin F wrote a review Nov 2022
Subang Jaya, Malaysia20 contributions11 helpful votes
Don’t, just don’t, worst. 7.3 very good- are you kidding it’s 4 max It was the only mid range hotel available near my meeting. Smelly old Hotel, not upgraded or rejervqted for 30 years. Smelly, No power sockets Old furniture Linen not 100% clean, some stains 6am wakes up to fitness workout noise Just no. Trust me
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: Just avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hamzah Muhammad, Manajer Umum at Hotel Danau Toba International
Responded 7 Dec 2022
Dear Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. This is very disappointing to hear, but we hope you give us another chance to make it up to you Despite this, we hope to be able to welcome you back on a return visit to our hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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firwik wrote a review Sept 2022
1 contribution
never stay at this hotel -poor services -moldy walls -a lot of mosquitoes -unfriendly staff because staff no ethics and disrespectful to guest -ugly room carpet -buildings needs to maintenance -poor facilities
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hamzah Muhammad, Manajer Umum at Hotel Danau Toba International
Responded 23 Sept 2022
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. and I disappointed to hear that you found our service and facilities to be below your standards. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tom H wrote a review Mar 2021
3 contributions
We only stayed at this hotel because we were attending a wedding reception being held there. I have stayed in more than 150 hotels around the world and for the first time I was required to pay a refundable deposit for a remote control for the A/C. The bathroom is exceedingly tiny. My cat couldn't swing a cat in it. There was no hot water at 5:00pm after we had travelled 5 hours to get there and really needed to freshen up. On our way to dinner, I asked at reception about this and was told that due to "technical problems" we could only have hot water from 6 - 8AM and from 6 - 8PM. I explained that I did not know about this. The receptionist then showed me a document that I had not seen nor been shown when checking in that explained the situation. I suggested that guests should be informed about this when checking in. Miraculously, the 'technical problems' were resolved the following morning. The staff were not aware of what was happening at the property. We asked if there was live music. The receptionist directed us to two venues on the property, but each was closed. Only the disco was open. The food in the restaurant was mediocre at best. They try to do this barbeque thing at the table, but it fails to deliver. There were plenty of plates, cups, glasses and so on, but only one spoon. There's no light above the cabinet where you make tea or prepare snacks etc. The light above the makeup / grooming mirror was not working. They clearly don't check that everything is working when they clean the rooms. The furniture, carpets, cabinetry, wall coverings etc are very dated. However, the bed was comfortable and the wall covering behind the bed was relatively new. There's no safe in the room. I know that safes are expense and there are always technical problems, but pretty much every property that says it's 4-star has a room safe. The worst part from a safety perspective is that the elevator doors close within a very short time. I injured my arm as the door closed on me within 5 or so seconds and hit me quite hard. A petite granny could have been seriously injured. No-one seems to care. It's an obvious problem and should have been fixed. The restaurant did not stock beer or wine or any other alcoholic beverage. It's a property that management doesn't seem to care about. The staff are helpful, willing, courteous and respectful, but not properly trained. This is a sign that management or ownership doesn't give a toss.
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Date of stay: March 2021
Value
Service
Sleep Quality
Room Tip: Beware the lifts ... they bite.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hamzah Muhammad, Manajer Umum at Hotel Danau Toba International
Responded 7 Sept 2022
Dear Traveler, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ssssJJJJ wrote a review Jan 2020
batam5 contributions1 helpful vote
Was staying in this hotel for 2 days with my family with 2 kids, the staff is very friendly, the room is very nice as well, and the service is also quite good. The down side as a feedback is 1. No room for non smoking, I specifically ask for this when i made the booking 2. The pool is nice, since this open for public so many visitor the pool's toilet is broken and not clean, many visitor smoking in the pool area even the cleaning staff smoking cigarettes while they are cleaning, i think the management can improve this, so everybody can enjoy the pool and also healthy for other visitor who doesn't smoke. Hope the hotel can improve their services and this other downside things.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daniel W wrote a review Nov 2019
Wittorf, Germany19 contributions8 helpful votes
- breakfast poor - greasy floors, bad smell - bathroom dirty, things broken - water either cold or boiling hot - blood stains on the walls (not from small mosquitoes!) - bad WiFi - pool old and not for using Never again!
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Syafrie Muhammad wrote a review Nov 2019
Medan, Indonesia162 contributions1365 helpful votes
+1
A hotel that really needs renewal, like it's not run professionally. When I checked in there was no greeting at all. When I got the key and entered the room, it turned out that the room was also not ready, the door to the room was still open and the bed hadn't been made. The hallway to my room was also very inadequate, there were heaps of extra beds leaning against the wall like a warehouse. The hallway to my room was very unworthy, there was a wet carpet at the end of the hall that was left just like that. The staff who cleaned the room when I passed the hall did not say hello. The room I stayed in was not carpeted, there was a weird little staircase in my room like a stage. Gym and sauna facilities close at 7 pm. In my opinion, this hotel really needs renovation, its construction, its management, everything. There are some hotels that are old but still very classic, but not this hotel. Poor.
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Date of stay: November 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bali Best Adventures wrote a review Oct 2019
Bali, Indonesia64 contributions19 helpful votes
Stay there for One Night, (4-5 Oct) book-through Traveloka.com, arrive at the hotel really early in the morning about 5am and i handled by reception staff (man), in the beginning reception this guy ask me to pay at IDR 658.000 net then i can early check-In at 6am then i explain to them i already make my reservation through Traveloka.com and reception inform me “ if BOOK through traveloka check-in time will be 12noon “ (1st time in my experience hotels has different check-in time) i try to negotiate and ready to pay extra money as long as i can enter my room to take rest from my long trip but that guy still not allow me to have my early check-in. A man who handled me is also not really friendly if talk about hotelier industry, no solution offers on my case as well. Hotel location in the middle of Medan city and good for business trip and they have facilities like Bar, pool and rooms huge but not well maintained ( consider out dated + room as well not really clean) In may case, since i can not early check in i search other hotel then i back to this hotel at 5pm to have check-In process. Suggestion, since hotel industry competitive is really rapid and always required excellent service ensure “Do training to your staff” especially to those people who in charge in front liners ensuring you have better service.
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Date of stay: October 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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hansibrahim wrote a review May 2019
Malaysia344 contributions49 helpful votes
Lake toba international hotel is a hotel located in the town square, with great room rates and a family-friendly pool. the hotel is also close to shopping malls and entertainment venues, friendly hotel staff and helpful to you in any business
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Date of stay: June 2018Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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drool wrote a review Feb 2019
Penang Island, Malaysia288 contributions73 helpful votes
Hotel looks awesome from the lobby you are amazed and the pool looks great too. However in general, the place is run-down pretty bad. It doesn't capture it in photos etc but once you step in, you can know the place has maintained and has been there for some time. Heard it was the 1st 5* hotel in Medan many years ago but other hotels caught up to it. Rooms are spacious, a little musty. There's this old hair-dryer which looks like from the 80's hanging in the bathroom, didn't know if it worked but looks odd. The hotel pool is open to public at a fee so it gets crowded during weekends but still fun. For the room type, recommend going for the parquet floor rooms and with poolside view. Oh at night, the club beside gets loud and you can hear the bass from the room. But I was with enough alcohol and with the afternoon Medan sun, I was able to sleep like a baby! Location is sweet.. turn right and left for like 600m there's Sun Plaza. Turn left and about 350m there's Brastagi supermarket with Coffee Box (or Chat) which has good food. If you're using Grab, meet them outside of the hotel property as each entry costs IDR5K even if it is for a drop on/off.
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Date of stay: February 2019
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Service
Trip type: Travelled with friends
Room Tip: Poolview room. Parquet floor room. Grab, take outside of the premises as it costs IDR5K for them...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Peely R wrote a review Dec 2018
Perth, Western Australia, Australia6 contributions8 helpful votes
While the building itself is a little worn, the rooms were clean and comfortable. The breakfast set up was really good, the staff were helpful and very acommodating. They had an amazing band on downstairs at the coffee shop while I was there. There is a supermarket/shopping complex a few minutes walk down the road. Just a tip be wary of the bemo drivers out on the street. They'll take you all over the joint but be certain of the price BEFORE you go. Overall I liked the place.
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Date of stay: January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
RM 114 - RM 124 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
311
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL DANAU TOBA INTERNATIONAL (R̶M̶ ̶1̶1̶0̶) RM 100: See 74 Reviews, Price Comparison and 139 Photos (Medan, Indonesia)

Frequently Asked Questions about Hotel Danau Toba International
Which popular attractions are close to Hotel Danau Toba International?
Nearby attractions include Tjong A Fie's Mansion (0.5 km), Bukit Barisan Museum (0.3 km), and Taman Ahmad Yani (0.3 km).
What are some of the property amenities at Hotel Danau Toba International?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Danau Toba International?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Danau Toba International?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Danau Toba International?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Danau Toba International?
Conveniently located restaurants include Tip Top Restaurant, Wajir Seafood, and Palm Beach Seafood ID.
Are there opportunities to exercise at Hotel Danau Toba International?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Danau Toba International?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Danau Toba International offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Danau Toba International?
The staff speaks multiple languages, including English and Indonesian.