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Radisson Medan

Jl. H. Adam Malik No. 5 North Sumatra, Medan 20114 Indonesia
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Traveller (284)
Dining (13)
Room & Suite (13)
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About

#3 of 99 hotels in Medan
Location
Cleanliness
Service
Value
Travellers' Choice
Combine a prime location in Medan's business and shopping district with contemporary style and convenient services like free Wi-Fi, and you have found Radisson Medan in North Sumatra. Our hotel is near historic sites like Sri Mariamman Temple and modern pursuits like Sun Plaza and Centre Point Mall. Regardless of when you're ready to explore Medan, our 24-hour concierge can point you in the right direction. If you have a business engagement or a romantic dinner planned, ask about our hotel's babysitting service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
Indonesian, Malay
717Reviews6Q+A15Room tips
Traveller rating
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Resort11432576853 wrote a review 12 Feb
2 contributions
I believe it can be much more better than this. The most annoying thing is we can’t park at ease at all. We stayed for 4 nights, and those 4 nights we got problem with parking, at the morning, the staff don’t even know where they move our car, so we need to go around the parking to find our car. Cray. My suggestion is, add more parking spot and maintain the lift , also the room mattress and duvet, Thankyou
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Date of stay: February 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 2 weeks ago
Dear Mr/Mrs Reviewer, Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with parking during your stay. Rest assured, we take your comments seriously and will look into improving our parking facilities to ensure a smoother experience for our guests. Additionally, we will address the issues you mentioned regarding the lift, room amenities, and bedding to enhance your comfort. Your suggestions are greatly appreciated, and we hope to welcome you back for a better experience in the future. Warm Regards, PR Manager - Radisson Medan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fakhruroziderriyan wrote a review 5 Feb
1 contribution
water pressure it's to low, water temperature cannot be adjusted, sometimes to hot. pillowcase with yellow color it feels like never replace, aircon temp cannot be adjusted the remote not responding, room lightning in bedroom and bathroom to dark, need add some light point.
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 3 weeks ago
Dear Mr Derriyan, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Rest assured, we take your comments seriously and will address each issue promptly to ensure a more comfortable experience for future guests. We will investigate and rectify the water pressure and temperature inconsistencies, replace any worn pillowcases, repair the air conditioning remote, and assess the lighting in both the bedroom and bathroom areas to enhance brightness as needed. Your satisfaction is our priority, and we appreciate your insights as they help us improve our services. We hope to welcome you back for a more enjoyable stay in the future. Sincerely Regards, PR Manager - Radisson Medan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeffryarnaz wrote a review 5 Feb
1 contribution
Good hotel, clean. Took the deluxe room and its big room and comfort for me, clean, bathroom was good. near if you want to go somewhere such as airport train station, mall, market, food street at the night and night entertainment
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 3 weeks ago
Dear Mr Jeffry Arnaz, Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us and found our deluxe room spacious and comfortable. It is wonderful to know that our convenient location near key destinations such as the airport, train station, mall, market, and vibrant food streets met your needs. We look forward to welcoming you back on your next visit. Best Regards, PR Manager - Radisson Medan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chan L wrote a review Jan 2024
1 contribution
Staff service very good, we were served by staff Mr Angga, he was polite and helpful Room is clean and comfortable. Only short fall is air cond not cold enough. Difficult to control the air cond temperature However, when we checked in at 5Pm our room was not ready
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 22 Jan 2024
Dear Mr/Ms Chan, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff service, especially Mr. Angga, to be polite and helpful. It's great to know that you enjoyed the clean and comfortable room. We apologize for any inconvenience you experienced with the air conditioning. Your feedback is valuable, and we will address the issue to ensure a more comfortable stay for future guests. We also appreciate your understanding regarding the delayed check-in at 5 PM, and we will make improvements to enhance our check-in process. We hope to have the opportunity to welcome you back for an even more enjoyable stay. Best Regards, PR Manager - Radisson Medan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TonyB wrote a review Dec 2023
Helsinki, Finland109 contributions174 helpful votes
Very happy with my stay at Radisson. The bed was the best one I have slept in for a long time, so comfortable! The staff was very friendly also and Jhon was super friendly helping me. The breakfast was versatile and good. There is a pool and a gym with good equipment if you are into strength training. I would be happy to stay here again.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 18 Dec 2023
Dear Mr Reviewer, Thank you for your positive review. We're thrilled to hear that you enjoyed your stay at Radisson Medan. Our team takes pride in providing top-notch service, and we're delighted that you found our beds comfortable and our staff friendly, especially Mr John. We're glad you appreciated the versatile and delicious breakfast, as well as the amenities like the pool and well-equipped gym. We look forward to welcoming you back for another great stay. Best Regards, PR Manager Radisson Medan Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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charlotte webb wrote a review Dec 2023
Sydney, Australia5 contributions1 helpful vote
I’ve stayed for 60 nights at Radisson Medan during the past year. This hotel was not perfect, and the cooking could be inconsistent. But what stood apart each time I came here was the excellent service and warm hospitality. The staff were accommodating and did their best to ensure a comfortable stay for my daughter and I by assigning us the same room for each of our bookings. The hotel’s central location, walking-distance to amenities (ATM centre, Kopi Kenangan, Massa Kok Tong, Chigo x Flip, Chatime, KFC, Andy Lie Hair Salon, Mie Waringin, etc), and the friendly staff made me choose Radisson Medan as my home base whenever I visited my relatives in town. Over time, I’ve become friends with some employees of the hotel. One of them is the outgoing manager of the room division and housekeeping, Ms. Dessi Sianipar. Even prior to my first stay at Radisson Medan, she had kindly accommodated my change of booking due to the uncertainty from relocating from Australia to Asia. She acceded to our requests for extension and also cancellation. She was the person I could always rely on when communicating with the hotel. Though Ms. Dessi Sianipar would be leaving Radisson Medan to be nearer with her family, she had introduced me to the other staff who would be taking over her roles, thus making sure of a proper handover. Thank you, Ibu Dessi, for all of your hard work and I wish you all the best in life.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 17 Dec 2023
Dear Mrs Herna, Thank you for choosing Radisson Medan as your home away from home during your extended stay over the past year. We appreciate your detailed feedback and are delighted to hear about your positive experiences. We are thrilled to know that our central location, proximity to amenities, and the dedicated efforts of our staff, especially Ms. Dessi Sianipar, contributed to making your stay enjoyable. Your kind words about the excellent service and warm hospitality are truly appreciated. We regret any inconsistencies in the cooking and assure you that we are continuously working to improve in this aspect. We take your feedback seriously and will address this matter promptly. We extend our gratitude for your understanding and support, and we look forward to welcoming you back to Radisson Medan in the future. Sincerely Regards, PR Manager Radisson Medan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vacation65026807643 wrote a review Dec 2023
1 contribution
stayed here with my husband we were not disappointed with the service the staff here are friendly beautiful beautiful and handsome handsome the room also smells good and the bathroom is clean the equipment is also complete
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 18 Dec 2023
Dear Mr/Ms Reviewer, Thank you for choosing to stay with us and taking the time to share your positive experience. We're thrilled to hear that you and your husband enjoyed our service and found our staff friendly. We appreciate your kind words about the room's cleanliness, pleasant aroma, and the completeness of the amenities. We look forward to welcoming you back for another delightful stay. Regards, PR Manager Radisson Medan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ricotobing81 wrote a review Dec 2023
1 contribution
I hope that breakfast is enriched with local North Sumatran menus, so that the Radisson has a selling point compared to other hotels. The temperature of the air conditioner in the room should be adjustable. In my experience, the temperature of the air conditioner in the room cannot be adjusted
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Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 3 Dec 2023
Dear Mr Tobing, Thank you for taking the time to share your detailed feedback regarding your recent stay at Radisson Hotel Medan. We appreciate your insights, and your satisfaction is of utmost importance to us. We sincerely apologize for any inconvenience you encountered during your stay. Your feedback regarding the breakfast selection and local North Sumatran menus is valuable to us, and we will certainly review our offerings to enhance the dining experience for our guests. Regarding the air conditioner temperature concern, we apologize for any discomfort you experienced. Our team is currently investigating this matter to ensure that all room amenities, including air conditioning, are functioning properly. We understand the importance of a comfortable room temperature, and we are committed to addressing this issue promptly. Once again, thank you for choosing Radisson Hotel Medan. We value your feedback and hope to have the opportunity to welcome you back, providing an even more enjoyable and seamless experience. Warm Regards, PR Manager Radisson Medan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigator52257344576 wrote a review Nov 2023
1 contribution
Really like the ambience of the hotel and the room. all the staff and security is kind, when you had a technical problems the technician ready to help you anytime you call the operator. Very recommended place to go with family or you couple and friends
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 20 Nov 2023
Dear Mr/Ms Reviewer, Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed the ambience of our hotel and found our staff, including the security and technicians, to be kind and responsive. We are thrilled to know that our team contributed to making your stay memorable. We appreciate your recommendation for families, couples, and friends. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit. Warm Regards, PR Manager Radisson Medan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OnAir31762934295 wrote a review Nov 2023
1 contribution
Radisson medan hotel is very...... 1. Good environment 2. Have good facility 3. Beautiful place 4.Friendly staff (Ady) 5. Smell good 6. Have good information to know about the hotel 7.can get any facility in here
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: So far do good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 19 Nov 2023
Dear Mr/Ms Reviewer, Thank you for taking the time to give us your feedback. We are glad to hear that you had a pleasant experience during your stay in our hotel, especially to hear that you were pleased with the hotel facilities, strategic location and hospitality services provided by our staff. On behalf of our entire team at Radisson Medan, we thank you for staying with us and we hope to see you again when your travels bring you back to the area. Sincerely Regards, PR Manager Radisson Medan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 133 - RM 205 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
139
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RADISSON MEDAN: UPDATED 2024 Hotel Reviews, Price Comparison and 347 Photos (Indonesia) - Tripadvisor

Frequently Asked Questions about Radisson Medan
Which popular attractions are close to Radisson Medan?
Nearby attractions include Otten Coffee (0.4 km), Mila Accessories (0.4 km), and Irjie Kaligrafi (0.4 km).
What are some of the property amenities at Radisson Medan?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Medan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Medan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Medan?
Yes, free parking is available to guests.
What are some restaurants close to Radisson Medan?
Conveniently located restaurants include Bolu Meranti, Macehat Coffee, and RM.Sinar Pagi.
Are there opportunities to exercise at Radisson Medan?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Radisson Medan have airport transportation?
Yes, Radisson Medan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Radisson Medan located near the city centre?
Yes, it is 0.4 km away from the centre of Medan.
Are any cleaning services offered at Radisson Medan?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Medan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.