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Garuda Plaza Hotel

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130 Reviews from our TripAdvisor Community

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There are newer reviews for Garuda Plaza Hotel
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Showing 82: English reviews
Sydney, Australia
Reviewed 6 March 2016

I stayed here as part of a GAdventures tour so had no choice about where to stay. I was worried about staying here after seeing all the bad reviews and the low rating. However it wasn't as bad as I thought it would be. Yes, the smokers are everywhere and it's terrible, the stench in the public areas is particularly...

1Thank Charles B
Reviewed 27 February 2016

wifi room is broken. there is only wifi at lobby. nice breakfast. clean and spacy room. good location, especially if you want buy Bolu Meranti the store is across the street near masjid raya and Maimun's Palace

Thank pandoe_am
Makassar, Indonesia
Reviewed 8 February 2016

Located in Downtown Medan, The Hotel provide good access to more tourist attraction around Medan, such as Maimun Palace, Old Medan, Grand Mosque, etc. Near the hotel there is plenty of restaurant and gift-shop that sell Bika Ambon, a traditional Medan cake. The room very comfortable with bathtub and showers. Overall, I can sleep well here after travel around Medan.

Thank gyljun
Jakarta, Indonesia
Reviewed 19 January 2016 via mobile

We stay for 3 nights in family deluxe room. The room consist of 1 double bed and 1 single bed (triple room) and the room is quite big (since it is an old hotel). Apparently the hotel doesn't listing this room type in online booking so I made reservation directly by phone and got cheaper rate than the website price....

Thank Sella B
Charlevoix, Michigan
Reviewed 11 December 2015 via mobile

If you have to stay here get a room that faces the back of the hotel. If not it's like sleeping on the street. Drab room. Dingy sheets. Barely hot water. AIr Conditioning is not the best. Wifi in lobby. The staff is friendly. I would only stay here as a last resort as Im sure there is better in...

Thank Upnorthtransplant1
Winterthur, Switzerland
Reviewed 22 November 2015 via mobile

Dont understand why GAsventures most of the time books in shaby hotels which ob tripadvisor have negative reviews. Reception staff speaks very little English, slow Interner, absolutely not a nice atmosphere of infrastructure. Dinner and breakfast is expensive and was the worse I had in Indonesia!

Thank Swiss-Quality-Expert
Bogor, Indonesia
Reviewed 5 November 2015 via mobile

Cheap and horrible. Grey sheets instead of White. Small TV, no minibar, dirty bathroom, no slipper, and there's dirty spots in our pillow. Ewww... WiFi only in the lobby. Noisy air conditioner. I have to trough the labyrinth-like corridor to reach my room.

Thank MoonyMunawaroh
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 30 October 2015

The price is right and the rooms are spacious, the lounge is simple yet classy. The food was nothing to shout about, mostly local fare but they were all prepared fresh, unlike some hotels that serve u frozen stuff.

1Thank tonyMMsia
Reviewed 18 October 2015 via mobile

We stayed here with a tour group and the rooms are old fashioned and do not look very clean. The sheets are grey in stead of white. There are stains on walls and on the lampshades. The bed was good and the shower works. Breakfast is toast, some fruit, but also Indonesian food. Wifi in the lobby only.

Thank Karrempje
Aalst, Belgium
Reviewed 28 September 2015

We had booked a superior tripple room but upon arrival no reservation was found and the hotel dit not have any tipple rooms, although they confirmed it. The night manager looked at us as a cow to a train and after a long discussion they came with a dirty matress, threw it on the ground. That was our tripple. The...

1Thank KDG19

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  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Garuda Plaza Hotel is located in the city of Medan this is one hotel that has a HALAL CERTIFICATE from MUI city of Medan. ... more   less 

Additional Information about Garuda Plaza Hotel

Address: Jl. Sisingamangaraja 18, Medan 20213, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: RM106 - RM150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garuda Plaza Hotel 3*
Number of rooms: 313
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Questions & Answers

Questions? Get answers from Garuda Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep closed to your valueable belonging and dont be too hurry if you want to leave”
 of 5 bubbles NIZWAR_BTJ, 23 Oct 2016 | Read review
“Rooms on the south side are quieter”
 of 5 bubbles lilykaren26, 22 Aug 2016 | Read review
“I suspect there are no actual non-smoking rooms and none that have anything in particular to recommend them.”
 of 5 bubbles CharlesB377, 5 Mar 2016 | Read review
“buy online”
 of 5 bubbles tonyMMsia, 30 Oct 2015 | Read review
“Just for one night and even so...”
 of 5 bubbles Laurencelouis, 7 Aug 2015 | Read review
5 of 5