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Garuda Plaza Hotel

149 reviews
#56 of 76 Hotels in Medan
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Traveller (56)
Room & Suite (11)
Dining (3)
Overview
  • Excellent4%
  • Very good24%
  • Average44%
  • Poor17%
  • Terrible11%
Travellers talk about
“clean bathroom”(2 reviews)
“big room”(2 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (149)Write a Review
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31 - 35 of 90 reviews
Reviewed 7 August 2015

This hotel has no charm nor character at all. Rooms are just about OK, they look faded, they smell dump and the air conditioning is noisy and dysfunctional. The hotel is located in an unpleasant area where there isn't much to do. Breakfast is really...More

Thank Laurencelouis
Reviewed 26 July 2015

I stayed here with a tour company called G Adventures in June 2015. Unfortunately for Sumatra this is as good as it gets. The hotel smelled strongly of cigarette smoke and in order to use the WiFi you had to be in the lobby, which...More

2  Thank LeslieLorraine
Reviewed 12 July 2015

The Garuda Plaza Hotel was the starting point of a G Adventure trip, so that's how I came about spending a night here. Having read TA reviews I was prepared for the worst. Yes the hotel is gloomy and has a dated feel. Hallway carpets...More

Thank AuroraPolaris
Response from Helmy A, Manager at Garuda Plaza HotelResponded 31 July 2015

Dear Aurora Thank you for taking the time to tell us about your experience at Garuda Plaza Hotel. we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Garuda Plaza Hotel, we strive to provide...More

Reviewed 29 May 2015

I stayed at this hotel twice within a week at the beginning & end of a group tour. The staff at the hotel were accommodating in that I arrived at 10am and they gave me my room straight away and gave me a room at...More

1  Thank sarahl0uise
Response from Helmy A, Manager at Garuda Plaza HotelResponded 9 July 2015

Dear Sarah, Thank you for taking the time to tell us about your experience at Garuda Plaza Hotel. While we wish you had a better experience, it is feedback like this that we learn and use to improve. We work hard to deliver an exceptional...More

Reviewed 21 May 2015

The building is ugly, the swimming pool is in the middle of a concret mess, the view from the room on this pool was depressing. The place stinks of cigarettes' smoke. The staff was unfriendly. The room itself was up to standard and the breakfast...More

1  Thank bakau
Response from Helmy A, Manager at Garuda Plaza HotelResponded 7 July 2015

Dear Bakau, Thank you for taking the time to tell us about your experience at Garuda Plaza Hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Garuda Plaza Hotel, we strive to provide...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Breakfast included
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$25 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$25 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (56)
Room & Suite (11)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"keep closed to your valueable belonging and dont be too hurry if you want to leave"
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"Rooms on the south side are quieter"
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"I suspect there are no actual non-smoking rooms and none that have anything in particular to recommend them."
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"buy online"
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