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Cambridge Hotel Medan

Jl. S. Parman no. 217 Cambridge City Square, Medan 20152 Indonesia
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Traveller (478)
Room & Suite (138)
Dining (102)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#7 of 99 hotels in Medan
Location
Cleanliness
Service
Value
Cambridge Hotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall. We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Great View
Languages Spoken
Indonesian, Malay
963Reviews11Q+A100Room tips
Traveller rating
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Sehli Lie wrote a review Nov 2023
Medan, Indonesia59 contributions2 helpful votes
Second visit for our staycation, totally one of the best hotels I've ever stayed in Medan. The bed was so fluffy and comfy. The room was clean and the toiletries were quite complete. There were quite many choices for breakfast as well, must try the lontong Medan as it was so delicious. Sadly the sauna was under maintenance during our visit, nevertheless the other area was well maintained and neat. Definitely will stay here again
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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krazy_kolyn wrote a review Nov 2023
Bangkok, Thailand161 contributions140 helpful votes
Stayed here for 4 nights on work and it was a pleasant stay. Noise wise is quite low even though it's on the main street. The room was large and looked out onto the swimming pool. Cleaned and well maintained. Mini bar, electric kettle and strong WiFi..the bathroom did not have hand or face towels which would have been better rather than using the large bath towels. Breakfast was a large spread mostly local but did have some options of non-local items. The location is great wit the connection to the mall which had restaurant and a super market. Close to little India and sun mall providing more eating options. The downside was the gym .old or non-functional equipment which either needs to be replaced or repaired. They have an odd timing for the gym - 7am to 7pm which the reception was not wanting to be flexible with. Else, it's ok
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: Room off the street are quite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Frits C wrote a review Oct 2023
Jakarta, Indonesia266 contributions126 helpful votes
Doesn't deserve 5 stars. The lobby was not equipped with seating, so my wife had to stand, while I was in line during the check-in process. After the check-in process, the queue for the elevator is quite long. When we arrived at the room, only worn bath towels were provided, without face towels or small towels. The officer we called apparently couldn't provide face towels but instead gave us another bath towel which was also worn out. The bed sheet was torn in one part. And it looks like it should be replaced. The room is quite spacious, but minimal seating and tables. There are no bathrobes available, and the water in the bathroom when filling the bathtub looks greenish. Breakfast was also very unimpressive. Not even worthy of 4 stars.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Just manage your expectation.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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madmax1976 wrote a review May 2023
Bengaluru, India86 contributions48 helpful votes
This hotel has to be rated one of the best hotels in Medan since I have stayed here twice and it was a excellent stay both times. The rooms are specious, large bathroom with tub with all toiletries. The breakfast spread was great and there was something for everyone's liking. I checked in about 4 hours earlier than the check in time but the staff was generous enough to provide me early check in. One good thing about hotel is that, it is attached to the shopping mall so you have access to several cafés and restaurants as well as some shopping if you want to. The bigger mall Sun Plaza is also within walking distance from the hotel. The only issue I had while booking this hotel was there is no booking cancellation option.
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Date of stay: May 2023Trip type: Travelled on business
Room Tip: There no cancellation option while booking online
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ade wrote a review Feb 2023
New York City, New York1 contribution
First time personal experience and upon arrival squad warm welcome however the manager on duty his name is Satria really very humble down-to-earth actually make me so comfortable and he is kind enough to deliver the best hospitality during my visit..Thsnk you very much!
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Date of stay: February 2023Trip type: Travelled on business
Room Tip: Try to avoid taking gojek oh grab the best choices taxi or Train is super good cheap & fast...
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Ikka wrote a review Jan 2021
Riau Province, Indonesia2 contributions
Nice pool, bigger bathtub than other hotel. We stayed in room 815 between in 1-2 Jan 2021. Thx to Andry to provide room as expected.... Checked in with reservation process was faster, many foods variety for breakfast... best
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cambridge Hotel Medan, Other at Cambridge Hotel Medan
Responded 14 Jan 2021
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Medan, and for taking the time to share your experience during your stay with us. We are very much pleased to read that you appreciated the facilities, foods, location and particularly value our hotel. Your kind comments on the service provided by Andry our staff is most gratifying and will be shared with the whole team. We thank you very much for your kind patronage and we all look forward to welcoming you again on your next visit to Medan. Best Regards, Tupa - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MiscWithMe wrote a review Nov 2020
1 contribution
Room was spacious and clean. The service was excellent. Breakfast wasn't bad. Quite a good variety of food though I wish they've had refilled the emptied food more quickly. Not a big deal though. Can't beat the location. It's nice and convenient to be connected to a mall too. Overall, I had a good experience.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cambridge Hotel Medan, Other at Cambridge Hotel Medan
Responded 27 Dec 2020
Dear Valued Guest, Warmest Greetings from Cambridge Hotel Medan! We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Medan, and for taking the time to share your experience during your stay with us. We are very much pleased to read that you appreciated the facilities, foods, location and particularly value our hotel. Your kind comments on the service provided by our staff is most gratifying and will be shared with the whole team. We thank you very much for your kind patronage and we all look forward to welcoming you again on your next visit to Medan. Best Regards, Tup - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lian Tiong G wrote a review Nov 2020
Subang Jaya, Malaysia3637 contributions687 helpful votes
+1
Booked the package of Romantic Room Dining with one night stay for a surprise birthday dinner for my other half. We both have Fish and Chicken Breast. Good fish fillet but the Chicken was abit hard. A good dinner and enjoyable break away from staying at home for a night. Cheers.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cambridge Hotel Medan, Other at Cambridge Hotel Medan
Responded 27 Dec 2020
Dear Dr. Ganit, Warmest greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice and to celebrate your special day with us. We are very pleased to read that you appreciated our room and the foods, Your kind words have been passed to the entire team members, this will certainly motivate us to keep up the good work. We are most concerned with the satisfaction of our guests and your feedback is a great value to us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon at Cambridge Hotel Medan. Best Regards, Tupa - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amanda Dian wrote a review Nov 2020
Jakarta, Indonesia1 contribution
I booked the room in sudden with an amazing help of PR staff named Nera, she helped so much with the booking process. The room is spacious and clean. 1615 was amazing for romantic dinner experience. We got a complementary cake from Mr Andry (Duty Manager) and Melissa FO was very helpful and friendly. All was great! Would definitely choose Cambridge for next stay! Keep up the good service x
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Date of stay: November 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cambridge Hotel Medan, Other at Cambridge Hotel Medan
Responded 17 Nov 2020
Dear Ms. Amanda, Warmest greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent visit to Medan. We are very pleased to read that you appreciated our room and the service given by our staff Nera, Andry and Melissa, Your kind words have been passed to them and the entire team members, this will certainly motivate us to keep up the good work. We are most concerned with the satisfaction of our guests and your feedback is a great value to us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon at Cambridge Hotel Medan. Best Regards, Rizal - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Annette wrote a review Oct 2020
Tuktuk Siadong, Indonesia24 contributions1 helpful vote
If you wish to shop in Medan this is the place to stay. Johanna was very friendly at breakfast. John the bartender also helped me out with great coffee. I stayed in a beautiful Deluxe room with city view.
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Date of stay: October 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cambridge Hotel Medan, Other at Cambridge Hotel Medan
Responded 25 Oct 2020
Dear Valued Guest, Warmest greetings from Cambridge Hotel Medan! We would like to thank you for choosing Cambridge Hotel Medan as your accommodation choice during your recent visit to Medan. We are very pleased to read that you appreciated our room and the service given by our staff Johanna and John, Your kind words have been passed to them and the entire team members, this will certainly motivate us to keep up the good work. We are most concerned with the satisfaction of our guests and your feedback is a great value to us. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon at Cambridge Hotel Medan. Best Regards, Rizal - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
RM 286 - RM 329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand swiss-belhotel medan hotel medan
FORMERLY KNOWN AS
Grand Swiss-Belhotel Medan
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
242
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CAMBRIDGE HOTEL MEDAN (R̶M̶ ̶2̶6̶7̶) RM 224: UPDATED 2023 Reviews, Price Comparison and 580 Photos (Indonesia) - Tripadvisor

Frequently Asked Questions about Cambridge Hotel Medan
Which popular attractions are close to Cambridge Hotel Medan?
Nearby attractions include Shri Mariamman Temple (0.5 km), Tjong Yong Hian Gallery (0.3 km), and The View Music Lounge And Bar (0.08 km).
What are some of the property amenities at Cambridge Hotel Medan?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Cambridge Hotel Medan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cambridge Hotel Medan?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Cambridge Hotel Medan?
Yes, parking is available to guests.
What are some restaurants close to Cambridge Hotel Medan?
Conveniently located restaurants include Restaurant Garuda, Koki Sunda, and Zulaikha Bika Ambon.
Are there opportunities to exercise at Cambridge Hotel Medan?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Cambridge Hotel Medan have airport transportation?
Yes, Cambridge Hotel Medan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Cambridge Hotel Medan located near the city centre?
Yes, it is 0.6 km away from the centre of Medan.
Are any cleaning services offered at Cambridge Hotel Medan?
Yes, dry cleaning and laundry service are offered to guests.
Does Cambridge Hotel Medan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.